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      April 6, 2020

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  1. Flower Explosion
  2. Flowers Fast
  3. Florists
  4. Enjoy Flowers
  5. Flora Queen
  6. Harry & David
  7. 1 800 Florals
  8. From You Flowers
  9. Send Flowers
  10. Pro Flowers
  11. Avas Flowers
  12. Flora 2000

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Flowers Fast vs Pro Flowers

Best Flower Delivery

To help you find the Best Flower Delivery, TopConsumerReviews.com provides you with an in-depth comparison of Flowers Fast and Pro Flowers.

To see ALL of our reviews for the Best Flower Delivery, please Click Here

Who offers the best Flower Delivery service? If you're trying to put a smile on someone's face, few things work as effectively - and beautifully - as fresh flowers. Research done by LaSalle University and Rutgers University show that when people receive flowers, they're happier in the short-term, their mood is boosted over the long-term, and they feel more connected to the sender.

There really is something to the idea of "flower power"! Even the practice of feng shui associates fresh-cut flowers with increasing abundance and positive energy. Is it any wonder that so many people choose Flower Delivery to celebrate important moments like the birth of a child, to share the grief in times of bereavement, and even as a "just because" pick-me-up for a friend or loved one?

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Best Reviews

2020

Flower Delivery Reviews

4 stars
Flowers Fast

FLOWERS FAST

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Cost:

From $29.90 to $497.90

Headquartered in New York, Flowers Fast has been delivering floral joy for more than 20 years. Since our last review, the company has made some impressive upgrades to their website, making it a much more pleasant - and intuitive - ordering experience.

Navigation options let you shop by Occasion, Popular products, Specialties, Colors, Collections, and Sympathy bouquets and arrangements. Another way of shopping the site that we particularly liked was under Search. There, you can find bouquets that are specifically available through Same-Day Florist Delivery or via FedEx/UPS Next-Day or Ground, depending on how fast you need your flowers to arrive.

You can also use this section of the site to shop by price range, collections (like Better Homes & Gardens or Patriotic Flowers), or, our favorite, search for bouquets with certain flowers included. So, if your lucky recipient is a huge fan of lavender or you want to make a splash with orchids in your arrangement, you can quickly find all of the possibilities that match.

And, believe us when we say that you'll want to narrow down the options in some way - because they are plentiful when using Flowers Fast for your delivery. In the Anniversary/Romance category alone, there were over 130 choices. In general, you'll find bouquets and arrangements for every price point, from small potted flowers for less than $30 (and non-flower gifts as well), up to lavish luxury rose bouquets for over $300.

Plus, Flowers Now offers many options for funerals and memorial services, like casket sprays, easel-stand arrangements, and more. Lots of online flower delivery services don't provide that, making this a good choice if you need a special arrangement when a loved one passes.

When you get to the order form, you'll have options to upgrade your flowers (making the arrangement larger and with more premium blooms), add a balloon or a plush bear, or to add a box of chocolates. Pay close attention to all of the boxes on the order page: you may need to enter color requests for the flowers in your arrangement, enter your gift message/occasion, and so on. One important part is where it says, "substitute similar product if available". That part is automatically set to "yes", so you'll have to change it to "no" if you only want the exact arrangement featured on the site at the time of your order.

The order page itself is still a little outdated. When it's time to pay, you'll either be redirected to a third-party transaction processing site or to PayPal, depending on which one you choose.

During our most recent visit to the site, we also spotted a pop-up asking if we wanted a discount code. We had to click "yes" and then "allow" - which usually are the settings for giving a site permission to show notifications in our browser. We don't know about you, but most customers prefer to get discounts through an email newsletter, not by actually adding permissions within the browser itself. A handful of customers mentioned that they never got a discount offer, and others referred to coupon codes that didn't work.

The only significant customer complaints we could find about Flowers Fast were almost unanimously regarding the price. While you'll spend approximately the same for the bouquets and arrangements themselves as you would with most rival online florists, the delivery charges can make Flowers Fast more expensive. For example, the least expensive gift we could find was a Perfect Pear Gift Basket for $19.90 - but the delivery fee was $20.99, more than the gift itself. Mysteriously, on the most expensive bouquet (that Lavish Luxury Rose Bouquet we mentioned earlier), the delivery fee was only $16.95.

On a positive note, Flowers Fast has a good reputation with the majority of people who have used their flower delivery service. Multiple people describe beautiful bouquets that arrived exactly on time and were better than expected, and several customers say they've received that level of quality across many years as repeat clients. That's always a plus!

We're really happy to see all of the positive changes that Flowers Fast has made, especially with the upgraded website that makes it much easier to find the right flowers for any occasion. While they could be more consistent with their delivery costs, this flower delivery service has a strong selection of bouquets and arrangements for every occasion - including some occasions you might not find when shopping other florists.

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2 stars
Pro Flowers

PRO FLOWERS

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Cost:

$19.99 to $379.99

Pro Flowers has been in operation since 1998, as part of a group of brands that includes Red Envelope Gifts, Personal Creations, Shari's Berries and more. Their parent company, Provide Commerce Inc., enjoys an "A" rating with the Better Business Bureau.

Using the Pro Flowers website is a smooth experience. Multiple categories at the top of the page allow you to go right to what you want:

  • Birthday
  • Sympathy
  • Occasion
  • Flowers
  • Plants
  • Gourmet
  • Specials
  • International
  • Same Day

Once you've narrowed down the possibilities, you can easily see a detailed list of what's included. For example, in the Pink & Purple Love Bouquet, your recipient will get an arrangement that includes 2 Pink Oriental lilies, 2 Green fuji mums, 8 Purple & Dark Pink roses, and so on. In the past, all Pro Flowers deliveries came in a box with no vase, but in the time since our last review, most of their flowers have vase options - some included for no extra charge, and decorative/fancy vases available for an additional fee.

You can also see exactly when your flowers can be delivered. Look for the place where it says, "available as early as" and "pick a delivery date". After you choose the date, the next screen in the checkout process shows you add-ons, like greeting cards, spa sets, and stuffed animals. Pro Flowers has some of the steepest fees of any flower delivery service we reviewed: $19.99 for standard, plus an extra $2.99 "care and handling" charge. If you selected guaranteed morning delivery, holiday service, or Saturday delivery, you'll pay an extra $9.99 to $14.99.

But, what you really want to know is "How do they measure up when it comes to flower delivery?" That's the right question to ask. Despite such a good reputation with the BBB, customer feedback is much less reassuring. Even though the company offers a 7-day freshness guarantee and says that all of their deliveries go through a "strict 7-step quality assurance process", their real-world results seem anything but meticulously-arranged and fresh.

We were disappointed to read many comments from unhappy customers who described the flowers in their delivery as the worst they'd ever seen - and that's not even counting the people whose orders never came at all. Another complaint said that the chocolate their mom received for her birthday was not only late, but the box was full of ants. The only redeeming factor is that the customer did get a prompt refund from Pro Flowers.

That prompt refund - both for that shopper and for others we found - and the good rating with the BBB are the only two reasons that Pro Flowers isn't ranked lower in our review. Every other factor points to this business doing a much worse-than-average job of making customers happy with their flower delivery service.

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Continued from above

Also, when paired with an additional surprise like chocolates or a beautiful crystal vase, flowers can leave a lasting impression when delivered to the home or office.

How can you tell which Flower Delivery service to use? Naturally, you want to select a business that will make sure that your selected arrangement is delivered to the right person, the right address, and in fresh, pristine condition. As you consider the various businesses that offer Flower Delivery, keep in mind these basic criteria:

  • Cost. How much will you spend to get the bouquets and blooms you want to send? Is delivery included, or will you pay an extra fee?
  • Selection. Does the florist offer a good variety of arrangements? Can you add extra items like candies or stuffed animals?
  • Reputation. What do previous customers say about the Flower Delivery service? Were their flowers delivered on time and in good condition? Does the florist have a satisfaction guarantee, in case your delivery doesn't go to the right address or there are other issues?

TopConsumerReviews.com has reviewed and ranked the best Flower Delivery services available today. We hope this information helps you select the florist that can help put a smile on someone's face today!

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