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      September 22, 2019

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Send Flowers vs Avas Flowers

Best Flower Delivery

To help you find the Best Flower Delivery, TopConsumerReviews.com provides you with an in-depth comparison of Send Flowers and Avas Flowers.

To see ALL of our reviews for the Best Flower Delivery, please Click Here

Who offers the best Flower Delivery service? If you're trying to put a smile on someone's face, few things work as effectively - and beautifully - as fresh flowers. Research done by LaSalle University and Rutgers University show that when people receive flowers, they're happier in the short-term, their mood is boosted over the long-term, and they feel more connected to the sender.

There really is something to the idea of "flower power"! Even the practice of feng shui associates fresh-cut flowers with increasing abundance and positive energy. Is it any wonder that so many people choose Flower Delivery to celebrate important moments like the birth of a child, to share the grief in times of bereavement, and even as a "just because" pick-me-up for a friend or loved one?

Continue reading below reviews

Best Reviews

2019

Flower Delivery Reviews

2 stars
Send Flowers

SEND FLOWERS Visit Site

Cost:

$29.99 to $584.99

Send Flowers is your average flower delivery site. At one time, they came in as our first-place service, because of their easy-to-use website and high-quality arrangements. What's changed?

The site itself is still simple to navigate. Shop by occasion, like birthdays or sympathy, or by flower type and price. The main page shows plenty of options, and each individual product page is clearly laid out: choose regular, deluxe or premium bouquets, add extras like balloons or stuffed animals, and select any available delivery date. So far, so good.

But, looking at recent customer experiences, we discovered that more than a few problems have emerged with Send Flowers delivery service. One review we found suggested that Send Flowers is better for deliveries within larger cities; when trying to deliver outside of a metro area in Wisconsin, the customer's order was cancelled because the only florist within 20 miles refused to make the delivery.

Send Flowers also seems to have a problem with consistency. One customer took photos of an arrangement sent to two different cities for Mother's Day; not only did they look completely different from each other, but the bouquets didn't look anything remotely as lush and full as the picture on the website.

And, although Send Flowers advertises a 100% satisfaction guarantee, complete with refund or redelivery, customer experience doesn't match that. Many people said they were only offered a discount on a future order, even when their flowers were delivered days later than originally promised. That's not much consolation when a delivery consists of floral arrangements for a funeral, and they don't arrive when needed.

Unfortunately, Send Flowers has decreased considerably in their attention to detail and commitment to customer service since our last review. You'll probably receive better service with one of the higher-performing flower delivery companies.

Visit Site

1 star
Avas Flowers

AVAS FLOWERS Visit Site

Cost:

$29.99 to $349.99

Avas Flowers has a 30-year history as a family owned-and-operated business. They offer "better flowers at lower prices".

The site feels a little dated - definitely not as polished as many of their competitors' online stores. You can use the navigation at the top to browse by the occasion for which you're sending flowers. Once you choose an arrangement that interests you, you'll find options for upgrading to Deluxe, Premium, or Luxury-Grade options. Unfortunately, you'll have no idea what you're getting for that extra money: the photos for all four categories are exactly the same, and there's no description to let you know what's included.

At the time of our review, there was a pop-up offering a 15% discount on our first order if we signed up for Avas' VIP email list, and a banner at the top of the site offering free delivery on all orders.

Despite promises of "satisfaction guaranteed", Avas Flowers has a horrible reputation for delivering flowers that look worse than what you might get at your local supermarket. We found numerous "what I ordered vs. what I got" photos that made us feel like we could make a better arrangement ourselves. Customers chose bouquets that were lush, full of flowers and greenery, and tightly arranged - but often what their recipients got were arrangements with just a few flowers, loosely packed to the point of having broken stems, and wilting or dead blooms.

And, forget about on-time delivery: many people said that their guaranteed delivery windows were completely ignored, and that they were told that no one was there to accept the flowers when they came. We read hundreds of customers who said that Avas Flowers gave them the runaround when they asked the company to give them a refund; often, it took disputing the charges with their bank or credit card issuer to get their money back.

The final nail in the floral coffin is Avas Flowers' BBB rating: "F". Between that and so many past clients saying, "If I could choose a lower rating [than 1 star], I would", we can't recommend that you entrust Avas Flowers with your flower delivery. We encourage you to consider one of the many reputable, higher-ranked services in our review.

Visit Site

Continued from above

Also, when paired with an additional surprise like chocolates or a beautiful crystal vase, flowers can leave a lasting impression when delivered to the home or office.

How can you tell which Flower Delivery service to use? Naturally, you want to select a business that will make sure that your selected arrangement is delivered to the right person, the right address, and in fresh, pristine condition. As you consider the various businesses that offer Flower Delivery, keep in mind these basic criteria:

  • Cost. How much will you spend to get the bouquets and blooms you want to send? Is delivery included, or will you pay an extra fee?
  • Selection. Does the florist offer a good variety of arrangements? Can you add extra items like candies or stuffed animals?
  • Reputation. What do previous customers say about the Flower Delivery service? Were their flowers delivered on time and in good condition? Does the florist have a satisfaction guarantee, in case your delivery doesn't go to the right address or there are other issues?

TopConsumerReviews.com has reviewed and ranked the best Flower Delivery services available today. We hope this information helps you select the florist that can help put a smile on someone's face today!

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Florist appeals to Supreme Court for second time over same-sex wedding case

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