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Live and Sleep vs Nectar

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LIVE AND SLEEP

Live and Sleep is a newer, U.S. based company that offers memory foam mattress shoppers affordably priced, eco-friendly and comfortable options. Featured in the Miami Herald, Boston.com, Star Tribune, ABC News, and Fox News, Live and Sleep mattresses are sized and priced in a range that is likely to meet everyone's needs. Online publication "The Good Trade" noted that the Live and Sleep company is "truly trying to make an eco-friendly product".

Features of the Live and Sleep foam mattress line include:

  • Memory foam that conforms to the body
  • A high-density support core that provides the right support
  • An eco-friendly construction that is CertiPUR-US certified, meaning it is guaranteed to use fewer chemicals than other mattress manufacturers
  • A quarterly donation of a portion of the purchase price to the National Alliance to End Homelessness

Live and Sleep's concept is a bit unique in that their foam mattresses are not sold in stores. Live and Sleep understands that most people can't truly try out a mattress unless it's in their own private home. Therefore, mattresses are sold online and come with a solid return policy.

The thicknesses and sleep trial periods of the mattresses are:

  • Classic (10" thick) including a 30-day sleep trial period
  • Elite (10" thick) including a 75-day sleep trial period
  • Luxury (12" thick) including a 100-day sleep trial period

With the Classic mattresses, there is a break-in period of 1-15 nights and they are eligible for return between 16 and 30 nights. With the Elite and Luxury mattresses, there is a break-in period of 1-50 nights and they are eligible for return between 51 and 100 nights. Customer support and returns are handled through an online form, email, and a toll-free phone number. Live and Sleep will provide customers a full refund or a different mattress, if their initial purchase doesn't meet their needs.

Out of 250 verified buyer reviews on their website, an impressive 78% gave their purchase a five-star review. The two through four star verified buyer reviews on the Live and Sleep website included a mix of mostly happy or neutral reviews with one or two minor complaints as well as complaints about the construction of the mattress, temperature, advertised vs. real firmness, and a difference in the advertised country of manufacture (United States) vs. what was found on the tag (China).

Only four verified buyer reviews on the Live and Sleep website were one-star reviews and many of them were inconclusive as the buyers hadn't had enough time to know for certain whether the mattress was going to work for them. The complaints included having to return the mattress because it wasn't comfortable to sleep on, the mattress being the wrong size for the bed, and late delivery of the mattress.

In a short period of time, Live and Sleep foam mattresses have produced a long list of happy customers. While their selection is limited to only 3 types of mattresses they of most shoppers. And, the return policy guarantees that if you are unhappy for any reason, you can get your money back or try another mattress. Live and Sleep provides quality memory foam mattresses at reasonable prices that shoppers can feel confident buying.

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NECTAR

Foam mattresses seem to be one of the hottest items on the market lately, and Nectar is one of the newest contenders hoping for your business.

At first glance, the Nectar mattress sounds amazing:

  • 365-night trial: use the mattress for a full year. If you're not happy, Nectar will refund your money and pick up the mattress at no cost to you.
  • "Forever Warranty": guaranteed for as long as you own the mattress.
  • Free shipping and returns
  • Quality construction: cooling cover, several types of foam (such as quilted gel memory and adaptive hi-core memory), CertiPUR-US Certified

And, if you look at the main page, Nectar proudly claims that it has earned awards and accolades from comparison sites and reviewers for being the most comfortable mattress: "A Better Mattress for a Better Price". And yes, Nectar foam mattresses are priced more competitively than others on the market, starting at $500 for a twin and going up to $900 for a California king.

Unfortunately, the rest of those claims may be too good to be true. As we dug down into the details of Nectar, we found numerous red flags. First, the only contact information available on the Nectar website is an email address. We found out that there used to be a live chat feature and a toll-free number that have since been disabled.

We also learned that both of the addresses used for Nectar - the one currently listed on the Better Business Bureau's entry for Nectar and the one previously used - are both residential locations in California, not an office or warehouse location. And, with respect to the BBB, not only is Nectar not accredited or rated, but there are also more than 50 complaints registered there alone.

What is making customers so unhappy about Nectar? We found dozens of customers whose mattresses took weeks or months to ship - from China - if it shipped at all. If you're looking for a USA-made product, this isn't it. And, when those customers tried to get a refund, they had no way other than email to contact the company directly; some had to file a claim of fraud with their bank or credit card company just to get their money back.

In fact, it was difficult to find a trustworthy review that had anything good to say about the Nectar buying experience or the mattress itself. However, because Nectar is still relatively new to the market, and because their trial period, warranty length, and prices are very competitive, we're interested to see if these problems are just because the company is still working out the kinks. Hopefully, in the not-too-distant-future, there will be more feedback available from customers who actually received the mattress.

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Foam Mattresses

To help you find the Best Foam Mattresses, TopConsumerReviews.com provides you with an in-depth comparison of Live and Sleep and Nectar.

Foam Mattresses are the latest trend in the mattress industry. A few years ago consumers were able to choose between one or two foam mattress brands - but now, several companies compete in the memory foam mattress business.

Adults are attracted to both the comfort and support that a well-made foam mattress provides, especially over the standard spring mattress. Many people that have complained of back pain for years are now finding relief from simply buying a new mattress made of foam. The design of foam mattresses eliminates the pressure points that can cause body pain and restless sleep.

With a number of new companies entering the foam mattress market, it's important to know what to look for when shopping for a foam mattress. Before you make the move to purchase a foam mattress, you should consider the following:

  • Cost.  What is the price range for the foam mattresses offered?
  • Customer Feedback.  What are customers saying about their experiences with the foam mattresses and the company's they bought them from?
  • Return Policy.  In the event you're not satisfied with your purchase, does the company enable you to return the foam mattress for a full refund?
  • Guarantee.  If your foam mattress breaks or disappoints you in a few years, is it still covered under warranty? For how long?

TopConsumerReviews.com has reviewed and ranked the best Foam Mattresses available today. We hope these reviews help you find that perfect night's sleep right away!



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