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      December 6, 2019

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Cymax vs Shopko

Best Futon Stores

To help you find the Best Futon Stores, TopConsumerReviews.com provides you with an in-depth comparison of Cymax and Shopko.

To see ALL of our reviews for the Best Futon Stores, please Click Here

Where can you find the best Futons? Futons are a very common piece of furniture in numerous households. They have become so popular because of their functionality, comfort, price and size. If you are looking for a couch/bed combo for any room, a futon could be for you. They are perfect for apartments, lofts, kid's rooms, small spaces, living rooms - the options are endless.

A futon is generally described as a soft mattress on a configurable frame that can be folded in half for a couch or laid out flat for a bed. There are three main parts to a futon. The frame, the mattress and the mattress cover. Futon frames are most commonly made from metal or wood or a combo of both. Futon mattresses are generally made of mostly cotton. Sometimes a layer of foam is added to sustain the form of the mattress.

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Best Reviews

2019

Futons Reviews

3 stars
Cymax

CYMAX

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Cost:

Starting from $100

Cymax is one of the fastest growing online furniture retailers selling over 75,000 home and office furniture pieces. Cymax offers customers factory direct furniture at competitive prices. Futons comprise a small portion of their website, selling less than 100 different models and looks. If you are looking for a large selection, this might not be the futon store for you.

The Cymax website is designed to easily navigate through their selection of futons. Their main options are width, price, type and size. But if you are looking for even more detailed selections, they offer additional filters. These are all of the filters available on Cymax when looking for a futon:

  • Width
  • Price
  • Type (convertible sofa, frame only, futon/mattress, futon with storage
  • Size (full, queen, loveseat, chair)
  • Style (modern, mission, traditional, transitional)
  • Frame Finish (black, white, chrome, wood)
  • Frame (wood, metal)
  • Upholstery Color
  • Upholstery Material (leather, vinyl, microfiber, etc)
  • Brand
  • Finish Color

Once you have selected the perfect futon you can view a nice size photo of the product, zoom in/zoom out and get a lot more detailed information. The website offers product features, product specifications and brand details. Check out the futon reviews and see how quickly the product will ship to your home. If you need customer support, call the phone number listed next to your product or email Cymax. Most products ship free and they advertise that all items can be purchased tax free (except in VA and Canada).

Prices on Cymax are very reasonable - they advertise that they are warehouse based and have cut out the middle man to keep prices low. There are no Cymax retail stores. They do offer frame only futons which is nice if you already have a mattress. For those that don't have a mattress, its an additional cost to purchase a futon mattress and they aren't cheap. So, keep that in mind.

Cymax provides a 30-day refund on most of their products. Although, take note that if you have to assemble your product its not returnable. Also, mattresses are not returnable. Depending on what you order, this could be a problem if you don't like your futon/mattress. Cymax will also deduct the original shipping cost of the product plus a restocking fee. Don't forget you also have to pay to ship the product back. Be sure that whatever you purchase from Cymax that you'll want to keep or this could be expensive.

Cymax has an A+ rating with the Better Business Bureau. Customer reviews are mixed. In the past Cymax had numerous complaints about damaged products, delayed shipping, poor customer service. Recently their reviews have improved so it looks like they've been learning from past mistakes. If you find the perfect futon on Cymax for a great price, you should be comfortable buying it - but if you aren't sure, keep shopping, their return policy could cost you.

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2 stars
Shopko

SHOPKO

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Cost:

Starting from $100

Shopko is a large retailer selling toys, home goods, electronics, apparel & furniture - they promise to have the quality, brands and value consumers want. Shopko sells over 1,000 products online and in their local stores. In their furniture department they are offering 25 futon products - futon frames, futon mattresses and futon sets. The selection is fairly minimal and the website is basic.

When looking at futons on the Shopko website you have the option to sort by featured, newest, price and name alphabetically. If you are wanting to whittle down your results, you can also search by availability, price, brand and color. With futon quantity only being 25, probably don't need too many filters.

Once you have selected your favorite futon you may do a quick view or click on the product for more information. There are multiple photos on the website of each product so you can see it in different positions. Product details, specifications, shipping & returns info and customer reviews are all listed on the page. Listed on the product page is also the shipping surcharge fees and store pickup availability. All purchases over $99 qualify for free shipping EXCEPT furniture because they incur a shipping surcharge.

Shopko prices range from $107-$525 for futons. Their prices are reasonable and in line with most websites. Several of the futon products have mostly favorable customer reviews, so products seem to be of good quality - leaving consumers happy.

Shopko wants customers to be happy with their purchases and will accept returns within 120 days of purchase. For all items over $150, Shopko would like customers to contact them to arrange returns. You must have your original packing slip and the merchandise has to be in new condition. Shopko offers several ways to reach customer service. Customers can live chat with Shopko customer service, they can send them an email or call their 1-800 number listed on the website.

Many Shopko customers have voiced concerns with expensive shipping fees, bad customer service, occasional issues with online orders and the lack of international shipping options. They do have an A+ rating with the Better Business Bureau, so they've got to be addressing customer service complaints. While we would shop at Shopko for home items, the selection of futons leaves a lot to be desired.

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Continued from above

The mattress cover can be made out of several types of materials, such as microfiber, cotton, linen, velvet - the possibilities are almost endless. Futon mattresses are very similar to traditional mattresses but as an added bonus you can turn the mattress into a couch. Instead of purchasing a bed and a couch, a futon provides both of these pieces of furniture in one for an affordable price. Futon covers are interchangeable so you can update the look of your futon as often as you like.

Futons can be purchased in several different sizes, colors, materials. The futon mattress is also available in several different comfort levels - firm, plush, medium.

When looking for a futon there are several factors you should consider:

  • Selection. Does the company offer a wide variety of futons and accessories to choose from?
  • Return Policy. What is the companies return policy if you are not satisfied with your futon purchase?
  • Website ease of use. Is the company website easy to navigate? Are you finding the information and support you are looking for?

TopConsumerReviews.com has reviewed and ranked the best futon stores available today. We hope these reviews help you find the right futon for you!

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