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      March 28, 2020

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Wayfair vs Cymax

Best Futon Stores

To help you find the Best Futon Stores, TopConsumerReviews.com provides you with an in-depth comparison of Wayfair and Cymax.

To see ALL of our reviews for the Best Futon Stores, please Click Here

Where can you find the best Futons? Futons are a very common piece of furniture in numerous households. They have become so popular because of their functionality, comfort, price and size. If you are looking for a couch/bed combo for any room, a futon could be for you. They are perfect for apartments, lofts, kid's rooms, small spaces, living rooms - the options are endless.

A futon is generally described as a soft mattress on a configurable frame that can be folded in half for a couch or laid out flat for a bed. There are three main parts to a futon. The frame, the mattress and the mattress cover. Futon frames are most commonly made from metal or wood or a combo of both. Futon mattresses are generally made of mostly cotton. Sometimes a layer of foam is added to sustain the form of the mattress.

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Best Reviews

2020

Futons Reviews

4.5 stars
Wayfair

WAYFAIR

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Cost:

Starting from $104

Wayfair is a 3rd party retail company that has worked out deals with thousands of furniture companies across the country. They offer incredible savings on all types of furniture like futons. Wayfair has almost 1,000 futons available on their website. With their selection and ease of searching, you are sure to find the perfect futon for any room size.

Wayfair offers several different ways to find the perfect futon. Their standard search features include price, type, size, color and life stage. You can start with just these or get even more detailed and see all filters which include so many more options. This is a full list of how you can shop for the perfect futon:

  • Price
  • Type (convertible sofas, loveseat, futon/mattress, futon chairs)
  • Size (twin, full, queen)
  • Color
  • Life stage (adult, teen, kids)
  • Style (modern, rustic, glam, coastal, etc)
  • Customer Rating
  • Frame Color
  • Frame Material (wood, metal)
  • Special Offers (sale, new arrival, closeout)
  • Availability
  • Brand
  • Overall Width
  • Commercial Use
  • Free Fabric Samples

Once you've found the perfect combination of search features you can then sort all futons by price (low to high or high to low), customer rating and most recommended futons. When you have selected your product, check out the pictures, description, dimensions, specifications and reviews. All orders over $49 are free, which would be all futons. If you aren't satisfied with your futon you have 30 days to return for a refund. If you have questions or need help, there is a phone number and a chat now for customer support. There is even an option to meet with a design service team for a fee.

Wayfair does have an A+ Better Business Bureau rating, which is very impressive. Unfortunately, Wayfair has received some negative reviews over the last several years. People have commented that their customer support was rude and that they charge restocking fees during refunds.

At the end of the day, we believe Wayfair is a great place to purchase a futon. Their website is easy to navigate, options are endless and pricing is fantastic. Wayfair offers order tracking, set delivery dates and often advertises discount codes. If you are looking for a futon, you need to make sure to look at Wayfair.

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3 stars
Cymax

CYMAX

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Cost:

Starting from $100

Cymax is one of the fastest growing online furniture retailers selling over 75,000 home and office furniture pieces. Cymax offers customers factory direct furniture at competitive prices. Futons comprise a small portion of their website, selling less than 100 different models and looks. If you are looking for a large selection, this might not be the futon store for you.

The Cymax website is designed to easily navigate through their selection of futons. Their main options are width, price, type and size. But if you are looking for even more detailed selections, they offer additional filters. These are all of the filters available on Cymax when looking for a futon:

  • Width
  • Price
  • Type (convertible sofa, frame only, futon/mattress, futon with storage
  • Size (full, queen, loveseat, chair)
  • Style (modern, mission, traditional, transitional)
  • Frame Finish (black, white, chrome, wood)
  • Frame (wood, metal)
  • Upholstery Color
  • Upholstery Material (leather, vinyl, microfiber, etc)
  • Brand
  • Finish Color

Once you have selected the perfect futon you can view a nice size photo of the product, zoom in/zoom out and get a lot more detailed information. The website offers product features, product specifications and brand details. Check out the futon reviews and see how quickly the product will ship to your home. If you need customer support, call the phone number listed next to your product or email Cymax. Most products ship free and they advertise that all items can be purchased tax free (except in VA and Canada).

Prices on Cymax are very reasonable - they advertise that they are warehouse based and have cut out the middle man to keep prices low. There are no Cymax retail stores. They do offer frame only futons which is nice if you already have a mattress. For those that don't have a mattress, its an additional cost to purchase a futon mattress and they aren't cheap. So, keep that in mind.

Cymax provides a 30-day refund on most of their products. Although, take note that if you have to assemble your product its not returnable. Also, mattresses are not returnable. Depending on what you order, this could be a problem if you don't like your futon/mattress. Cymax will also deduct the original shipping cost of the product plus a restocking fee. Don't forget you also have to pay to ship the product back. Be sure that whatever you purchase from Cymax that you'll want to keep or this could be expensive.

Cymax has an A+ rating with the Better Business Bureau. Customer reviews are mixed. In the past Cymax had numerous complaints about damaged products, delayed shipping, poor customer service. Recently their reviews have improved so it looks like they've been learning from past mistakes. If you find the perfect futon on Cymax for a great price, you should be comfortable buying it - but if you aren't sure, keep shopping, their return policy could cost you.

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Continued from above

The mattress cover can be made out of several types of materials, such as microfiber, cotton, linen, velvet - the possibilities are almost endless. Futon mattresses are very similar to traditional mattresses but as an added bonus you can turn the mattress into a couch. Instead of purchasing a bed and a couch, a futon provides both of these pieces of furniture in one for an affordable price. Futon covers are interchangeable so you can update the look of your futon as often as you like.

Futons can be purchased in several different sizes, colors, materials. The futon mattress is also available in several different comfort levels - firm, plush, medium.

When looking for a futon there are several factors you should consider:

  • Selection. Does the company offer a wide variety of futons and accessories to choose from?
  • Return Policy. What is the companies return policy if you are not satisfied with your futon purchase?
  • Website ease of use. Is the company website easy to navigate? Are you finding the information and support you are looking for?

TopConsumerReviews.com has reviewed and ranked the best futon stores available today. We hope these reviews help you find the right futon for you!

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