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      December 9, 2019

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All About Gifts and Baskets vs From You Flowers

Best Gift Baskets

To help you find the Best Gift Baskets, TopConsumerReviews.com provides you with an in-depth comparison of All About Gifts and Baskets and From You Flowers.

To see ALL of our reviews for the Best Gift Baskets, please Click Here

Where can you find the best Gift Baskets? Gift-giving can be a challenge - what do you give your neighbor who just had a baby? What arrangement sends the right message to a colleague, striking the perfect balance of "wow" and "professional"? And, everyone knows that gift cards are just plain boring, right?

Gift baskets hit all the right notes no matter the occasion: expertly packaged, beautifully arranged, and full of an assortment of the perfect snacks, toys, or other items designed to match the moment. The sky is truly the limit, with budget-friendly gift baskets that might have a small toy and a candy bar for a child's birthday, all the way up to the most decadent, luxurious array of fine wine and gourmet cheese to commemorate a long-anticipated promotion.

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Best Reviews

2019

Gift Basket Reviews

4 stars
All About Gifts and Baskets

ALL ABOUT GIFTS AND BASKETS

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Cost:

From $22 to $250

All About Gifts & Baskets has climbed in our rankings since our last evaluation of the company. In the past, their selection was heavily focused on Christmas gifts, making them a limited option for other occasions. But, with many upgrades and changes, this company now offers a wide range of gift baskets and other presents for corporate occasions, housewarming and birthday parties, and much more.

On the main store page, you'll find all of the links you need to quickly jump to the kind of gift you're looking for. You can shop by occasion, recipient, desired price range, and more. This was the only retailer in our review that had a designated category for Diabetic(-friendly) gifts: just be aware that you may need to select a specific option (like sugar-free cookies) to make your gift appropriate for someone with diabetes, because it may not be automatic.

Not exactly sure what kind of gift basket to buy? We recommend clicking on the general Gift Baskets page. You'll see more than 400 options - plenty in the categories you'd expect, like Fruit Baskets and Gourmet, but also some really novel ones like Nut-Free, Books, Fishing, Gardening and Patriotic. Even these more unique categories usually had at least a dozen varieties to choose from.

While you won't find hundreds of customer reviews on each available gift basket, we discovered that you can see how many times each one has been purchased. One of our favorite options for corporate gift-giving is the Fine and Fancy Gourmet Gift Tote, which had been purchased almost 80 times in the previous month. What makes it our favorite? If you order at least 25, you can get free hang tags with your full-color artwork, like your company logo or custom art message. What a great way to simplify the often tedious process of sending corporate thank-yous! Plus, the basket comes with a nice selection of premium treats, such as Lindt Truffles, Almond Roca, Ghirardelli chocolate, and much more, all priced at $89.95.

On our most recent shopping trip on the All About Gifts & Baskets store, we got an interesting pop-up showing us the world's largest (shippable) fortune cookie - along with an announcement that 10 new gifts are added each month, and that we'd get a discount for providing our email address.

Shipping costs can be a little spendy on this site. For a delivery date more than a week from the time we placed our order, we would pay $16.95 for ground shipping. Expedited shipping (3 business days) was $31.90, and rush shipping (2 business days) was $41.90. It might be worth it to click on the navigation link "FREE Shipping Gift Baskets" to see your options, if you're trying to stay within a budget and don't want it blown out of the water in shipping costs.

This retailer has improved their return policy since our last visit. They now guarantee that you'll be satisfied with your gift basket order. If anything doesn't meet your expectations, contact them within a week of delivery. Damaged orders will be replaced or refunded. If you have a problem with an individual item in the package, you'll either get a replacement or refund for that specific part.

Customers praise All About Gifts & Baskets for the high quality of their gift options, on-time delivery, and very helpful customer service representatives. This attention to their clients is reflected by an "A+ rating and accreditation at the BBB. With such a good track record, a great selection of gift basket themes you might not find elsewhere, and significant improvements to their customer service, All About Gifts & Baskets has become a gift basket company we're pleased to recommend.

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2 stars
From You Flowers

FROM YOU FLOWERS

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Cost:

From $36 to $385

Don't be fooled by the name: From You Flowers has an extensive line of gift baskets that include way more than just roses and tulips. That's a big change from the last time we evaluated this gift basket store, when they had little to offer and what they did have was difficult to sort through.

From your first moment on the Gift Baskets page of the site, you'll see right away that they have more than 300 options to choose from. You can sort them by price range and best sellers, or go to the navigation links on the left side to shop by occasion or type of gift.

This is also one of the only gift basket retailers that offers same-day delivery on selected orders. You can find that link on the left side of the page. Also, as you browse the options, each gift basket is clearly labeled as Same Day or Next Day delivery, making this a great choice if you need your gift to arrive very soon.

On the lowest end of the price range on From You Flowers, most of the choices under "Gift Baskets"...aren't actually baskets. Instead, you'll find roses with stuffed animals, chocolate-covered strawberries, and balloons. The first actual gift basket is the Sweetest Candy design, which includes several varieties of candy you'd probably find in the checkout aisle at your grocery store. You've got 3 price points for this gift basket: $37.99 for Regular, $47.49 for Deluxe, and $56.99 for Premium - but no description to let you know exactly what the upgraded options include, other than "more candy" than the original. You'll also see add-on possibilities for balloons and teddy bears.

The luxury end of the price scale at From You Flowers includes the Absolute Decadence gift basket. Once again, you have Regular, Deluxe and Premium options, ranging in price from $384.74 to $403.74 - and still with very few details to tell you exactly how much to expect. In general, this arrangement includes candies from Harry London, such as truffles, pralines, and chocolate espresso squares in a woven willow basket.

Although you won't see it in the previews of each gift basket, there may be customer reviews available when you click on specific items. For example, the candy basket we described had an average rating of 4.6/5 stars across two dozen reviews, while the Absolute Decadence assortment had no reviews at all.

When we ordered our gift basket, everything went smoothly until we got to the actual order/payment process. The $14.95 service/handling fee wasn't disclosed until the final "review order" page, which felt very underhanded. We appreciated the mysterious "impact radius discount" of $20.75 we were given, but then frustrated again when a link to "delivery rebate" popped up a blank screen. Finally, the basket we selected was listed at a discounted price on the site, but when we got to the final page before clicking "send order", we saw that it had reverted to the more expensive price. Maybe that's where the "delivery rebate" came in, but there was no explanation to confirm that conclusion.

While we appreciate From You Flowers' 100% satisfaction guarantee that offers you a refund or redelivery, that doesn't do much when gift baskets arrive late or not at all. Even the most impressive assortment of treats and presents isn't very impressive if it misses the person's birthday, and what good is a sympathy arrangement if it's delivered well after the memorial service?

Those are the kinds of complaints - hundreds of them - that we found when looking at this retailer's reputation on the BBB site. Yes, they respond appropriately to each complaint, which is largely why this store still has an "A+" rating there, but how much frustration and disappointment are you willing to risk? Given how much we experienced during the order process alone, we're not optimistic about the final outcome of any gift basket order placed with this store.

With so many options available when shopping for a gift basket, From You Flowers just doesn't deliver the kind of customer experience you deserve. We recommend that you consider the higher-ranked retailers in our review when placing your order.

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Continued from above

But, as you'll quickly notice as you begin to shop for a gift basket, some companies consistently deliver high-quality selections while others provide just the bare minimum and don't put much thought or effort into the presentation or the included items.

To make sure that your gift basket is a delivery that impresses, here are several criteria to keep in mind as you consider the gift basket companies on the market today:

  • Variety. How many options does the service offer? Within a single category (e.g. baby shower, wedding, get well soon), do you have a number of choices?
  • Quality. Are the products gourmet, high-end, and/or well-constructed, or are you getting cheap things you could buy at a supermarket or dollar store?
  • Price. What will you spend on the gift basket of your choice? Do you get a good value for what you spend, especially compared with other stores? Does the company offer any customer-friendly perks like free shipping?
  • Customer Service. How easy does the gift basket company make it to find what you want? Do they offer a satisfaction guarantee if the basket is late or just doesn't meet expectations? What do previous customers have to say about their experience with the company?

TopConsumerReviews.com has reviewed and ranked the best gift baskets available today. We hope this information helps you find the perfect basket for your next gift-giving occasion!

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