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      December 6, 2019

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Canterberry Gifts vs From You Flowers

Best Gift Baskets

To help you find the Best Gift Baskets, TopConsumerReviews.com provides you with an in-depth comparison of Canterberry Gifts and From You Flowers.

To see ALL of our reviews for the Best Gift Baskets, please Click Here

Where can you find the best Gift Baskets? Gift-giving can be a challenge - what do you give your neighbor who just had a baby? What arrangement sends the right message to a colleague, striking the perfect balance of "wow" and "professional"? And, everyone knows that gift cards are just plain boring, right?

Gift baskets hit all the right notes no matter the occasion: expertly packaged, beautifully arranged, and full of an assortment of the perfect snacks, toys, or other items designed to match the moment. The sky is truly the limit, with budget-friendly gift baskets that might have a small toy and a candy bar for a child's birthday, all the way up to the most decadent, luxurious array of fine wine and gourmet cheese to commemorate a long-anticipated promotion.

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Best Reviews

2019

Gift Basket Reviews

3 stars
Canterberry Gifts

CANTERBERRY GIFTS

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Cost:

From $26 to $250

Canterberry Gifts is another new gift basket store - so new that the site doesn't even have an About Us page! There's also no listing with the BBB and few customer product reviews to be found, neither on the individual gift baskets sold nor on third-party sites across the web. But, we were encouraged to see a handful of reviews on the site, all extremely positive and praising the overall shopping experience when buying gift baskets through Canterberry Gifts.

You can shop by type of basket, price range or occasion, or browse all available gift baskets. This gift basket company offers some clever combinations we didn't see on competitor sites. Some of our favorites were:

  • Dan's Premium Pail of Treats ($59.95): who doesn't want summer sausage, garlic-stuffed olives, sharp cheese, pretzels and hot mustard, spiced almonds and more, all packed into a paint can marked with a "Dan the Sausageman" logo?
  • Awards Night Movie Gift Basket ($69.95): movie-sized candy boxes of all your favorites (e.g. Swedish Fish, M&Ms, Milk Duds and more), popcorn, plus a Golden Awards Trophy and Awards Night magnet. You can add on a $15 gift card from iTunes, Google Play, or Fandango so that your recipient can pick a movie to stream at home.
  • He's A Motorcycle Man Gift Basket ($99.95): having a hard time finding something for your favorite manly man (or womanly woman...who loves her Harley)? This basket has "mementos that remind [them] of motoring down the highway", including Harley Davidson 3-cheese snack mix, a ceramic motorcycle bank and picture frame, Flame Riders bandanna, and other treats and gifts.

There were no add-on options given, so each gift basket comes as you see it. Other gift basket stores often offer the ability to throw in some extra candy, some balloons or other upgrades, so keep in mind that "what you see is what you get" with this retailer.

Like many providers of Gift Baskets, Canterberry Gifts will give you a 10% discount on your first order if you sign up for their email newsletter. You should see that offer as a pop-up when you visit the site. (We actually had a hard time making that pop-up go away so that we could finally shop the store!)

We didn't find any free shipping options here. In fact, other than the ground shipping option for $9.95, all of the other delivery choices for the gift basket we selected were at least $37 (3 business days). If you want next-day delivery, you'll pay over $80! (Your fees will be determined by the weight and dimensions of the gift basket you order.) This is definitely not the most affordable gift basket company if you need something there in a hurry.

Another issue we found with this newer gift basket company is their lack of a satisfaction guarantee. The return policy says that you can return unopened items within 15 days of delivery, but what if your chocolate arrives in bad condition, your mug is broken, or the sausage tastes rancid? We'd like to see Canterberry Gifts be more specific about what a customer can expect, since our highest-ranked retailers are very clear (and usually provide a 100% guarantee, no questions asked).

Because of the overwhelmingly positive nature of the few customer reviews we found and the unique assortment of gift baskets, Canterberry Gifts earns a somewhat tentative 3-star rating. To maintain this score - or better yet, to move up in our rankings - we'd like to see this gift basket company develop a solid satisfaction guarantee, offer some free shipping options, and expand the number of customer reviews on the site. We look forward to seeing this retailer's growth in the future.

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2 stars
From You Flowers

FROM YOU FLOWERS

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Cost:

From $36 to $385

Don't be fooled by the name: From You Flowers has an extensive line of gift baskets that include way more than just roses and tulips. That's a big change from the last time we evaluated this gift basket store, when they had little to offer and what they did have was difficult to sort through.

From your first moment on the Gift Baskets page of the site, you'll see right away that they have more than 300 options to choose from. You can sort them by price range and best sellers, or go to the navigation links on the left side to shop by occasion or type of gift.

This is also one of the only gift basket retailers that offers same-day delivery on selected orders. You can find that link on the left side of the page. Also, as you browse the options, each gift basket is clearly labeled as Same Day or Next Day delivery, making this a great choice if you need your gift to arrive very soon.

On the lowest end of the price range on From You Flowers, most of the choices under "Gift Baskets"...aren't actually baskets. Instead, you'll find roses with stuffed animals, chocolate-covered strawberries, and balloons. The first actual gift basket is the Sweetest Candy design, which includes several varieties of candy you'd probably find in the checkout aisle at your grocery store. You've got 3 price points for this gift basket: $37.99 for Regular, $47.49 for Deluxe, and $56.99 for Premium - but no description to let you know exactly what the upgraded options include, other than "more candy" than the original. You'll also see add-on possibilities for balloons and teddy bears.

The luxury end of the price scale at From You Flowers includes the Absolute Decadence gift basket. Once again, you have Regular, Deluxe and Premium options, ranging in price from $384.74 to $403.74 - and still with very few details to tell you exactly how much to expect. In general, this arrangement includes candies from Harry London, such as truffles, pralines, and chocolate espresso squares in a woven willow basket.

Although you won't see it in the previews of each gift basket, there may be customer reviews available when you click on specific items. For example, the candy basket we described had an average rating of 4.6/5 stars across two dozen reviews, while the Absolute Decadence assortment had no reviews at all.

When we ordered our gift basket, everything went smoothly until we got to the actual order/payment process. The $14.95 service/handling fee wasn't disclosed until the final "review order" page, which felt very underhanded. We appreciated the mysterious "impact radius discount" of $20.75 we were given, but then frustrated again when a link to "delivery rebate" popped up a blank screen. Finally, the basket we selected was listed at a discounted price on the site, but when we got to the final page before clicking "send order", we saw that it had reverted to the more expensive price. Maybe that's where the "delivery rebate" came in, but there was no explanation to confirm that conclusion.

While we appreciate From You Flowers' 100% satisfaction guarantee that offers you a refund or redelivery, that doesn't do much when gift baskets arrive late or not at all. Even the most impressive assortment of treats and presents isn't very impressive if it misses the person's birthday, and what good is a sympathy arrangement if it's delivered well after the memorial service?

Those are the kinds of complaints - hundreds of them - that we found when looking at this retailer's reputation on the BBB site. Yes, they respond appropriately to each complaint, which is largely why this store still has an "A+" rating there, but how much frustration and disappointment are you willing to risk? Given how much we experienced during the order process alone, we're not optimistic about the final outcome of any gift basket order placed with this store.

With so many options available when shopping for a gift basket, From You Flowers just doesn't deliver the kind of customer experience you deserve. We recommend that you consider the higher-ranked retailers in our review when placing your order.

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Continued from above

But, as you'll quickly notice as you begin to shop for a gift basket, some companies consistently deliver high-quality selections while others provide just the bare minimum and don't put much thought or effort into the presentation or the included items.

To make sure that your gift basket is a delivery that impresses, here are several criteria to keep in mind as you consider the gift basket companies on the market today:

  • Variety. How many options does the service offer? Within a single category (e.g. baby shower, wedding, get well soon), do you have a number of choices?
  • Quality. Are the products gourmet, high-end, and/or well-constructed, or are you getting cheap things you could buy at a supermarket or dollar store?
  • Price. What will you spend on the gift basket of your choice? Do you get a good value for what you spend, especially compared with other stores? Does the company offer any customer-friendly perks like free shipping?
  • Customer Service. How easy does the gift basket company make it to find what you want? Do they offer a satisfaction guarantee if the basket is late or just doesn't meet expectations? What do previous customers have to say about their experience with the company?

TopConsumerReviews.com has reviewed and ranked the best gift baskets available today. We hope this information helps you find the perfect basket for your next gift-giving occasion!

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