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      January 21, 2020

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Canterberry Gifts vs Gift Basket

Best Gift Baskets

To help you find the Best Gift Baskets, TopConsumerReviews.com provides you with an in-depth comparison of Canterberry Gifts and Gift Basket.

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Where can you find the best Gift Baskets? Gift-giving can be a challenge - what do you give your neighbor who just had a baby? What arrangement sends the right message to a colleague, striking the perfect balance of "wow" and "professional"? And, everyone knows that gift cards are just plain boring, right?

Gift baskets hit all the right notes no matter the occasion: expertly packaged, beautifully arranged, and full of an assortment of the perfect snacks, toys, or other items designed to match the moment. The sky is truly the limit, with budget-friendly gift baskets that might have a small toy and a candy bar for a child's birthday, all the way up to the most decadent, luxurious array of fine wine and gourmet cheese to commemorate a long-anticipated promotion.

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Best Reviews

2020

Gift Basket Reviews

3 stars
Canterberry Gifts

CANTERBERRY GIFTS

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Cost:

From $26 to $250

Canterberry Gifts is another new gift basket store - so new that the site doesn't even have an About Us page! There's also no listing with the BBB and few customer product reviews to be found, neither on the individual gift baskets sold nor on third-party sites across the web. But, we were encouraged to see a handful of reviews on the site, all extremely positive and praising the overall shopping experience when buying gift baskets through Canterberry Gifts.

You can shop by type of basket, price range or occasion, or browse all available gift baskets. This gift basket company offers some clever combinations we didn't see on competitor sites. Some of our favorites were:

  • Dan's Premium Pail of Treats ($59.95): who doesn't want summer sausage, garlic-stuffed olives, sharp cheese, pretzels and hot mustard, spiced almonds and more, all packed into a paint can marked with a "Dan the Sausageman" logo?
  • Awards Night Movie Gift Basket ($69.95): movie-sized candy boxes of all your favorites (e.g. Swedish Fish, M&Ms, Milk Duds and more), popcorn, plus a Golden Awards Trophy and Awards Night magnet. You can add on a $15 gift card from iTunes, Google Play, or Fandango so that your recipient can pick a movie to stream at home.
  • He's A Motorcycle Man Gift Basket ($99.95): having a hard time finding something for your favorite manly man (or womanly woman...who loves her Harley)? This basket has "mementos that remind [them] of motoring down the highway", including Harley Davidson 3-cheese snack mix, a ceramic motorcycle bank and picture frame, Flame Riders bandanna, and other treats and gifts.

There were no add-on options given, so each gift basket comes as you see it. Other gift basket stores often offer the ability to throw in some extra candy, some balloons or other upgrades, so keep in mind that "what you see is what you get" with this retailer.

Like many providers of Gift Baskets, Canterberry Gifts will give you a 10% discount on your first order if you sign up for their email newsletter. You should see that offer as a pop-up when you visit the site. (We actually had a hard time making that pop-up go away so that we could finally shop the store!)

We didn't find any free shipping options here. In fact, other than the ground shipping option for $9.95, all of the other delivery choices for the gift basket we selected were at least $37 (3 business days). If you want next-day delivery, you'll pay over $80! (Your fees will be determined by the weight and dimensions of the gift basket you order.) This is definitely not the most affordable gift basket company if you need something there in a hurry.

Another issue we found with this newer gift basket company is their lack of a satisfaction guarantee. The return policy says that you can return unopened items within 15 days of delivery, but what if your chocolate arrives in bad condition, your mug is broken, or the sausage tastes rancid? We'd like to see Canterberry Gifts be more specific about what a customer can expect, since our highest-ranked retailers are very clear (and usually provide a 100% guarantee, no questions asked).

Because of the overwhelmingly positive nature of the few customer reviews we found and the unique assortment of gift baskets, Canterberry Gifts earns a somewhat tentative 3-star rating. To maintain this score - or better yet, to move up in our rankings - we'd like to see this gift basket company develop a solid satisfaction guarantee, offer some free shipping options, and expand the number of customer reviews on the site. We look forward to seeing this retailer's growth in the future.

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1 star
Gift Basket

GIFT BASKET

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Cost:

From $30 to $600+

Gift Basket offers premade and build-your-own gift baskets in a number of varieties. You can choose options for many occasions like birthdays and baby showers, as well as a range of assortments that include food, spa products and more. Also, on your first visit to the site, you'll probably get a pop-up with a 10% discount if you provide your email address.

Using this site was frustrating. Every time we tried to sort through our options by price, it took us to the "build it yourself" page. Once we picked an individual gift basket we liked, we didn't have a problem adding it to the cart, though. And, unlike some gift basket stores we evaluated, this store makes it very clear what exactly is included with your purchase. You can also select add-ons like balloons, wine, and more.

Unfortunately, the ordering process was also aggravating. We couldn't even see how much we'd pay for shipping unless we actually placed our order. And, when we tried to edit the shipping - thinking that maybe UPS Ground was the default and included for free - we got no other choices, and still no price listed for delivery.

Gift Basket has a disappointing return policy. Their 100% satisfaction guarantee only applies when a gift basket is returned in an unopened condition - and you'll still have to pay a $25 restocking fee. So, even if you're completely unhappy with the quality of the gift basket you ordered, one of the items is damaged, or a food product is spoiled, too bad: no refund for you.

And, when a company has an "F" rating from the Better Business Bureau, you know it's buyer beware. No response from customer service when expensive deliveries never arrive, gift baskets that don't look anything like what was advertised, and nasty customer representatives are just some of the complaints leading to this poor reputation. And yet, Gift Basket proudly displays the BBB "Accredited Business" logo at the bottom of their site.

We can't think of one good reason to order a gift basket from this company. This is the lowest-ranked gift basket store in our review.

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Continued from above

But, as you'll quickly notice as you begin to shop for a gift basket, some companies consistently deliver high-quality selections while others provide just the bare minimum and don't put much thought or effort into the presentation or the included items.

To make sure that your gift basket is a delivery that impresses, here are several criteria to keep in mind as you consider the gift basket companies on the market today:

  • Variety. How many options does the service offer? Within a single category (e.g. baby shower, wedding, get well soon), do you have a number of choices?
  • Quality. Are the products gourmet, high-end, and/or well-constructed, or are you getting cheap things you could buy at a supermarket or dollar store?
  • Price. What will you spend on the gift basket of your choice? Do you get a good value for what you spend, especially compared with other stores? Does the company offer any customer-friendly perks like free shipping?
  • Customer Service. How easy does the gift basket company make it to find what you want? Do they offer a satisfaction guarantee if the basket is late or just doesn't meet expectations? What do previous customers have to say about their experience with the company?

TopConsumerReviews.com has reviewed and ranked the best gift baskets available today. We hope this information helps you find the perfect basket for your next gift-giving occasion!

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