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      November 20, 2019

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Design It Yourself Gift Baskets vs From You Flowers

Best Gift Baskets

To help you find the Best Gift Baskets, TopConsumerReviews.com provides you with an in-depth comparison of Design It Yourself Gift Baskets and From You Flowers.

To see ALL of our reviews for the Best Gift Baskets, please Click Here

Where can you find the best Gift Baskets? Gift-giving can be a challenge - what do you give your neighbor who just had a baby? What arrangement sends the right message to a colleague, striking the perfect balance of "wow" and "professional"? And, everyone knows that gift cards are just plain boring, right?

Gift baskets hit all the right notes no matter the occasion: expertly packaged, beautifully arranged, and full of an assortment of the perfect snacks, toys, or other items designed to match the moment. The sky is truly the limit, with budget-friendly gift baskets that might have a small toy and a candy bar for a child's birthday, all the way up to the most decadent, luxurious array of fine wine and gourmet cheese to commemorate a long-anticipated promotion.

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Best Reviews

2019

Gift Basket Reviews

4 stars
Design It Yourself Gift Baskets

DESIGN IT YOURSELF GIFT BASKETS Visit Site

Cost:

From $29 to $155+

Are you tired of the same old gift baskets? Wishing you could pick out exactly what you want? That makes you the ideal customer for Design It Yourself Gift Baskets! With this store, you can take the reins as much - or as little - as you like, which means your gift will be perfectly customized for your gift-giving occasion.

If you love the idea of picking it all, you'll want to choose the Design It Yourself route. You'll select a theme, a container, and then all of the products you want to include. Some of the available themes are Spa & Pamper, That's Italian! and Coffee Lovers. Containers range from woven decorative baskets to collapsible gift boxes, and you can easily see the total "completed gift basket" price next to each one. Finally, you'll select each of the products that will go into your finished gift. The interface is a little outdated-looking, but we loved being able to choose even the smallest details, such as the color of a hand towel or the scent of a candle.

But, maybe you feel overwhelmed by the thought of having to choose every little thing in your gift basket order but still want to send something unique. Design It Yourself' Gift Express option is perfect for you. Just specify your budget, choose a theme, fill out the gift card and select any add-ons you definitely want to include. From there, the team at DIY will build a gift basket to match. You won't know exactly which products are going into your delivery, but maybe that's part of the fun?

And, for that third category of people - the ones who just want to click a button and say "yes, send exactly THAT" - Design It Yourself offers a good selection of traditional, ready-to-go options. One of our favorite pre-selected gift baskets is the BIG Texas Thank You. Because this company is based in Houston, they know what it takes to send a Lone Star State-themed arrangement! Priced at $94.95, here's what's packed inside the southwestern-styled galvanized tub:

  • Lammes Texas Chewy Pralines
  • Texas Tin with Cranberry Oatmeal Cookies
  • Dolcetto Creamy Vanilla Wafer Squares
  • Beanitos Nacho Tortilla Chips
  • Sucklebusters Clucker Duster BBQ Seasonings
  • Several varieties of pretzels, crackers and more

All of the gift baskets, from DIY to pre-selected, have optional upgrades and add-ons at the bottom of the page. They may not match your theme - would you really put a jar of Nutella in a Texas-themed arrangement? - but it's a nice way to pick out something extra, add some balloons or stuffed animals, and so on.

In that same section of the page, you'll find the option to include a personalized message on a satin ribbon? Choose the ribbon color and add a message of up to 45 characters (including spaces) for an extra $7.95.

Design It Yourself Gift Baskets has made some welcome improvements to their customer policies since our last review. Everything you order is now covered by a 100% satisfaction guarantee: you can opt for a full refund, store credit or replacement if you're not happy with the quality or condition of any part of the gift basket. The company asks that you contact them within 3 days of delivery if there's a problem, and they promise to make it right.

Improvements like that are a big part of the reason for this store's positive reputation. They enjoy an "A+" rating and accreditation from the BBB. We would like to see more customer feedback on the DIY site itself, especially reviews on individual gift baskets, so that shoppers have a clearer idea of which products have been a hit with their recipients.

Pricing with Design It Yourself Gift Baskets is comparable to other stores on the market. Helpful hint: make sure to click on the Specials & Best Sellers tab at the top of the page. On our last visit to the site, we found a discount coupon for a savings of 10% sitewide - and that wasn't advertised anywhere else, no pop-up, etc.

Shopping for a gift basket doesn't have to be boring. We recommend Design It Yourself for its wide selection of add-ons, the ability to create a truly unique gift, and their improved commitment to customer satisfaction.

Visit Site

2 stars
From You Flowers

FROM YOU FLOWERS Visit Site

Cost:

From $36 to $385

Don't be fooled by the name: From You Flowers has an extensive line of gift baskets that include way more than just roses and tulips. That's a big change from the last time we evaluated this gift basket store, when they had little to offer and what they did have was difficult to sort through.

From your first moment on the Gift Baskets page of the site, you'll see right away that they have more than 300 options to choose from. You can sort them by price range and best sellers, or go to the navigation links on the left side to shop by occasion or type of gift.

This is also one of the only gift basket retailers that offers same-day delivery on selected orders. You can find that link on the left side of the page. Also, as you browse the options, each gift basket is clearly labeled as Same Day or Next Day delivery, making this a great choice if you need your gift to arrive very soon.

On the lowest end of the price range on From You Flowers, most of the choices under "Gift Baskets"...aren't actually baskets. Instead, you'll find roses with stuffed animals, chocolate-covered strawberries, and balloons. The first actual gift basket is the Sweetest Candy design, which includes several varieties of candy you'd probably find in the checkout aisle at your grocery store. You've got 3 price points for this gift basket: $37.99 for Regular, $47.49 for Deluxe, and $56.99 for Premium - but no description to let you know exactly what the upgraded options include, other than "more candy" than the original. You'll also see add-on possibilities for balloons and teddy bears.

The luxury end of the price scale at From You Flowers includes the Absolute Decadence gift basket. Once again, you have Regular, Deluxe and Premium options, ranging in price from $384.74 to $403.74 - and still with very few details to tell you exactly how much to expect. In general, this arrangement includes candies from Harry London, such as truffles, pralines, and chocolate espresso squares in a woven willow basket.

Although you won't see it in the previews of each gift basket, there may be customer reviews available when you click on specific items. For example, the candy basket we described had an average rating of 4.6/5 stars across two dozen reviews, while the Absolute Decadence assortment had no reviews at all.

When we ordered our gift basket, everything went smoothly until we got to the actual order/payment process. The $14.95 service/handling fee wasn't disclosed until the final "review order" page, which felt very underhanded. We appreciated the mysterious "impact radius discount" of $20.75 we were given, but then frustrated again when a link to "delivery rebate" popped up a blank screen. Finally, the basket we selected was listed at a discounted price on the site, but when we got to the final page before clicking "send order", we saw that it had reverted to the more expensive price. Maybe that's where the "delivery rebate" came in, but there was no explanation to confirm that conclusion.

While we appreciate From You Flowers' 100% satisfaction guarantee that offers you a refund or redelivery, that doesn't do much when gift baskets arrive late or not at all. Even the most impressive assortment of treats and presents isn't very impressive if it misses the person's birthday, and what good is a sympathy arrangement if it's delivered well after the memorial service?

Those are the kinds of complaints - hundreds of them - that we found when looking at this retailer's reputation on the BBB site. Yes, they respond appropriately to each complaint, which is largely why this store still has an "A+" rating there, but how much frustration and disappointment are you willing to risk? Given how much we experienced during the order process alone, we're not optimistic about the final outcome of any gift basket order placed with this store.

With so many options available when shopping for a gift basket, From You Flowers just doesn't deliver the kind of customer experience you deserve. We recommend that you consider the higher-ranked retailers in our review when placing your order.

Visit Site

Continued from above

But, as you'll quickly notice as you begin to shop for a gift basket, some companies consistently deliver high-quality selections while others provide just the bare minimum and don't put much thought or effort into the presentation or the included items.

To make sure that your gift basket is a delivery that impresses, here are several criteria to keep in mind as you consider the gift basket companies on the market today:

  • Variety. How many options does the service offer? Within a single category (e.g. baby shower, wedding, get well soon), do you have a number of choices?
  • Quality. Are the products gourmet, high-end, and/or well-constructed, or are you getting cheap things you could buy at a supermarket or dollar store?
  • Price. What will you spend on the gift basket of your choice? Do you get a good value for what you spend, especially compared with other stores? Does the company offer any customer-friendly perks like free shipping?
  • Customer Service. How easy does the gift basket company make it to find what you want? Do they offer a satisfaction guarantee if the basket is late or just doesn't meet expectations? What do previous customers have to say about their experience with the company?

TopConsumerReviews.com has reviewed and ranked the best gift baskets available today. We hope this information helps you find the perfect basket for your next gift-giving occasion!

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