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      August 10, 2020

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Design It Yourself Gift Baskets vs Gift Basket

Best Gift Baskets

To help you find the Best Gift Baskets, TopConsumerReviews.com provides you with an in-depth comparison of Design It Yourself Gift Baskets and Gift Basket.

To see ALL of our reviews for the Best Gift Baskets, please Click Here

Where can you find the best Gift Baskets? Gift-giving can be a challenge - what do you give your neighbor who just had a baby? What arrangement sends the right message to a colleague, striking the perfect balance of "wow" and "professional"? And, everyone knows that gift cards are just plain boring, right?

Gift baskets hit all the right notes no matter the occasion: expertly packaged, beautifully arranged, and full of an assortment of the perfect snacks, toys, or other items designed to match the moment. The sky is truly the limit, with budget-friendly gift baskets that might have a small toy and a candy bar for a child's birthday, all the way up to the most decadent, luxurious array of fine wine and gourmet cheese to commemorate a long-anticipated promotion.

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Best Reviews

2020

Gift Basket Reviews

4 stars
Design It Yourself Gift Baskets

DESIGN IT YOURSELF GIFT BASKETS

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Cost:

From $29 to $155+

Are you tired of the same old gift baskets? Wishing you could pick out exactly what you want? That makes you the ideal customer for Design It Yourself Gift Baskets! With this store, you can take the reins as much - or as little - as you like, which means your gift will be perfectly customized for your gift-giving occasion.

Design your own gift basket

If you love the idea of picking it all, you'll want to choose the Design It Yourself route. You'll select a theme, a container, and then all of the products you want to include. Some of the available themes are Spa & Pamper, That's Italian! and Coffee Lovers. Containers range from woven decorative baskets to collapsible gift boxes, and you can easily see the total "completed gift basket" price next to each one. Finally, you'll select each of the products that will go into your finished gift. The interface is a little outdated-looking, but we loved being able to choose even the smallest details, such as the color of a hand towel or the scent of a candle.

Express option

But, maybe you feel overwhelmed by the thought of having to choose every little thing in your gift basket order but still want to send something unique. Design It Yourself's Gift Express option is perfect for you. Just specify your budget, choose a theme, fill out the gift card and select any add-ons you definitely want to include. From there, the team at DIY will build a gift basket to match. You won't know exactly which products are going into your delivery, but maybe that's part of the fun?

Best Gift Baskets

Ready-to-go options

And, for that third category of people - the ones who just want to click a button and say "yes, send exactly THAT" - Design It Yourself offers a good selection of traditional, ready-to-go options. One of our favorite pre-selected gift baskets is the BIG Texas Thank You. Because this company is based in Houston, they know what it takes to send a Lone Star State-themed arrangement! Priced at $94.95, here's what's packed inside the southwestern-styled galvanized tub:

  • Lammes Texas Chewy Pralines
  • Texas Tin with Cranberry Oatmeal Cookies
  • Dolcetto Creamy Vanilla Wafer Squares
  • Beanitos Nacho Tortilla Chips
  • Sucklebusters Clucker Duster BBQ Seasonings
  • Several varieties of pretzels, crackers and more

Optional upgrades

All of the gift baskets, from DIY to pre-selected, have optional upgrades and add-ons at the bottom of the page. They may not match your theme - would you really put a jar of Nutella in a Texas-themed arrangement? - but it's a nice way to pick out something extra, add some balloons or stuffed animals, and so on.

Personalized message

In that same section of the page, you'll find the option to include a personalized message on a satin ribbon? Choose the ribbon color and add a message of up to 45 characters (including spaces) for an extra $7.95.

100% satisfaction guarantee

Design It Yourself Gift Baskets has made some welcome improvements to their customer policies since our last review. Everything you order is now covered by a 100% satisfaction guarantee: you can opt for a full refund, store credit or replacement if you're not happy with the quality or condition of any part of the gift basket. The company asks that you contact them within 3 days of delivery if there's a problem, and they promise to make it right.

Positive reputation

Improvements like that are a big part of the reason for this store's positive reputation. They enjoy an "A+" rating and accreditation from the BBB. We would like to see more customer feedback on the DIY site itself, especially reviews on individual gift baskets, so that shoppers have a clearer idea of which products have been a hit with their recipients.

Comparable pricing

Pricing with Design It Yourself Gift Baskets is comparable to other stores on the market. Helpful hint: make sure to click on the Specials & Best Sellers tab at the top of the page. On our last visit to the site, we found a discount coupon for a savings of 10% sitewide - and that wasn't advertised anywhere else, no pop-up, etc.

Truly unique gifts

Shopping for a gift basket doesn't have to be boring. We recommend Design It Yourself for its wide selection of add-ons, the ability to create a truly unique gift, and their improved commitment to customer satisfaction.

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1 star
Gift Basket

GIFT BASKET

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Cost:

From $30 to $600+

Gift Basket offers premade and build-your-own gift baskets in a number of varieties. You can choose options for many occasions like birthdays and baby showers, as well as a range of assortments that include food, spa products and more. Also, on your first visit to the site, you'll probably get a pop-up with a 10% discount if you provide your email address.

Frustrating shopping experience

Using this site was frustrating. Every time we tried to sort through our options by price, it took us to the "build it yourself" page. Once we picked an individual gift basket we liked, we didn't have a problem adding it to the cart, though. And, unlike some gift basket stores we evaluated, this store makes it very clear what exactly is included with your purchase. You can also select add-ons like balloons, wine, and more.

Aggravation

Unfortunately, the ordering process was also aggravating. We couldn't even see how much we'd pay for shipping unless we actually placed our order. And, when we tried to edit the shipping - thinking that maybe UPS Ground was the default and included for free - we got no other choices, and still no price listed for delivery.

Disappointing return policy

Gift Basket has a disappointing return policy. Their 100% satisfaction guarantee only applies when a gift basket is returned in an unopened condition - and you'll still have to pay a $25 restocking fee. So, even if you're completely unhappy with the quality of the gift basket you ordered, one of the items is damaged, or a food product is spoiled, too bad: no refund for you.

Buyer beware

And, when a company has an "F" rating from the Better Business Bureau, you know it's buyer beware. No response from customer service when expensive deliveries never arrive, gift baskets that don't look anything like what was advertised, and nasty customer representatives are just some of the complaints leading to this poor reputation. And yet, Gift Basket proudly displays the BBB "Accredited Business" logo at the bottom of their site.

Better luck elsewhere

We can't think of one good reason to order a gift basket from this company. This is the lowest-ranked gift basket store in our review.

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Continued from above

But, as you'll quickly notice as you begin to shop for a gift basket, some companies consistently deliver high-quality selections while others provide just the bare minimum and don't put much thought or effort into the presentation or the included items.

To make sure that your gift basket is a delivery that impresses, here are several criteria to keep in mind as you consider the gift basket companies on the market today:

  • Variety. How many options does the service offer? Within a single category (e.g. baby shower, wedding, get well soon), do you have a number of choices?
  • Quality. Are the products gourmet, high-end, and/or well-constructed, or are you getting cheap things you could buy at a supermarket or dollar store?
  • Price. What will you spend on the gift basket of your choice? Do you get a good value for what you spend, especially compared with other stores? Does the company offer any customer-friendly perks like free shipping?
  • Customer Service. How easy does the gift basket company make it to find what you want? Do they offer a satisfaction guarantee if the basket is late or just doesn't meet expectations? What do previous customers have to say about their experience with the company?

TopConsumerReviews.com has reviewed and ranked the best gift baskets available today. We hope this information helps you find the perfect basket for your next gift-giving occasion!

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