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      April 5, 2020

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Gift Tree vs From You Flowers

Best Gift Baskets

To help you find the Best Gift Baskets, TopConsumerReviews.com provides you with an in-depth comparison of Gift Tree and From You Flowers.

To see ALL of our reviews for the Best Gift Baskets, please Click Here

Where can you find the best Gift Baskets? Gift-giving can be a challenge - what do you give your neighbor who just had a baby? What arrangement sends the right message to a colleague, striking the perfect balance of "wow" and "professional"? And, everyone knows that gift cards are just plain boring, right?

Gift baskets hit all the right notes no matter the occasion: expertly packaged, beautifully arranged, and full of an assortment of the perfect snacks, toys, or other items designed to match the moment. The sky is truly the limit, with budget-friendly gift baskets that might have a small toy and a candy bar for a child's birthday, all the way up to the most decadent, luxurious array of fine wine and gourmet cheese to commemorate a long-anticipated promotion.

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Best Reviews

2020

Gift Basket Reviews

5 stars
Gift Tree

GIFT TREE

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Cost:

From $20 to $300

TopConsumerReviews.com Best-In-Class Blue Ribbon Award Since 1997, Gift Tree has excelled at "turning ordinary gifting moments into extraordinary ones". For both business and personal gift-giving occasions, this gift basket company focuses on high-quality products artfully packaged in keepsake containers for even more enjoyment after the gift has been delivered.

You'll have no problem finding the kind of gift basket you need when you use the Gift Tree online store. Scroll through the main page to shop by gift type, price or occasion. Or, use the links at the top of the site to see dropdowns for Gift Baskets, Wine & Champagne, Shop by Occasion, Shop by Price or Gift Collections. Also, don't miss the Exclusive Offers tab: there, we found a 15% discount on their Birthday Collection, savings of up to 20% on wine, and several other promotions.

There are so many different types of Gift Baskets at this store. Some of your choices include:

  • Fruit
  • Coffee & Tea
  • Spa
  • Epicurean
  • Cheese & Charcuterie
  • Wine
  • Champagne
  • Chocolate

If you're not quite sure what you want, we suggest you start by clicking on All Gift Baskets, to get an overview of what Gift Tree has to offer. Each basket's preview shows you what to expect inside, the price, and the earliest available ship/delivery day.

Plus, many of the gift baskets have customer reviews, to help you see which ones have been the biggest hit with previous shoppers. At the time of our most recent visit, the California Classic Wine Gift Basket was this store's most popular selection, with nearly 300 customer reviews. Priced at $49.95, this gift includes a bottle of California wine (or two bottles, for an extra $10) and an assortment of tasty treats like pineapple crisps, cinnamon almonds, oatmeal tea cookies and more. As with most of the Gift Baskets offered by this company, you can personalize the gift ribbon to include your own message; you'll find that option in the checkout process.

One of the strongest reasons for choosing Gift Tree for your gift basket purchase is their ability to deliver within 2 days to almost everywhere within the United States. The company has locations in Washington, Texas and North Carolina, making it easy to get a well-crafted arrangement delivered quickly. Even Gift Tree's hand-personalized options can be prepared for delivery in a single business day, then turned around for 2-day shipping.

Gift Tree has an exceptional satisfaction guarantee. If you or your gift recipient aren't 100% happy with the basket, contact the merchant immediately to get a replacement, credit or refund. You may need to return any non-perishable components of your gift basket (e.g. toys, clothes, etc.), and that has to be done within 30 days of delivery. All fresh and perishable items, such as flowers, balloons and fruit, won't need to be returned and are also covered by the satisfaction guarantee.

This company extends its commitment to customers by being available 7 days a week via live chat, email, and toll-free number. If you need help picking out a gift basket, have a question about the ingredients in a food arrangement, or want to double-check a delivery timeframe, Gift Tree's representatives stand at the ready from 5a-7p PST on weekdays, 6a-3:30p PST on Saturdays, and 8a-1P PST on Sundays.

A unique perk we found with Gift Tree is that they'll give you a reminder when special occasions are coming up. For example, if you're buying a birthday gift for Grandma, you can expect a call from a Gift Tree rep at this time next year as a reminder that it might be time to start shopping - and you'll get a discount code via email to sweeten the deal.

Gift Tree has an excellent reputation - from an "A+" rating and accreditation from the Better Business Bureau to thousands of comments from customers describing a flawless gift-giving experience, complete with very happy recipients. If you're looking for a high-quality gift basket, attention to detail, and a strong commitment to your satisfaction, you can't go wrong with Gift Tree. This retailer earns our highest ranking.

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2 stars
From You Flowers

FROM YOU FLOWERS

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Cost:

From $36 to $385

Don't be fooled by the name: From You Flowers has an extensive line of gift baskets that include way more than just roses and tulips. That's a big change from the last time we evaluated this gift basket store, when they had little to offer and what they did have was difficult to sort through.

From your first moment on the Gift Baskets page of the site, you'll see right away that they have more than 300 options to choose from. You can sort them by price range and best sellers, or go to the navigation links on the left side to shop by occasion or type of gift.

This is also one of the only gift basket retailers that offers same-day delivery on selected orders. You can find that link on the left side of the page. Also, as you browse the options, each gift basket is clearly labeled as Same Day or Next Day delivery, making this a great choice if you need your gift to arrive very soon.

On the lowest end of the price range on From You Flowers, most of the choices under "Gift Baskets"...aren't actually baskets. Instead, you'll find roses with stuffed animals, chocolate-covered strawberries, and balloons. The first actual gift basket is the Sweetest Candy design, which includes several varieties of candy you'd probably find in the checkout aisle at your grocery store. You've got 3 price points for this gift basket: $37.99 for Regular, $47.49 for Deluxe, and $56.99 for Premium - but no description to let you know exactly what the upgraded options include, other than "more candy" than the original. You'll also see add-on possibilities for balloons and teddy bears.

The luxury end of the price scale at From You Flowers includes the Absolute Decadence gift basket. Once again, you have Regular, Deluxe and Premium options, ranging in price from $384.74 to $403.74 - and still with very few details to tell you exactly how much to expect. In general, this arrangement includes candies from Harry London, such as truffles, pralines, and chocolate espresso squares in a woven willow basket.

Although you won't see it in the previews of each gift basket, there may be customer reviews available when you click on specific items. For example, the candy basket we described had an average rating of 4.6/5 stars across two dozen reviews, while the Absolute Decadence assortment had no reviews at all.

When we ordered our gift basket, everything went smoothly until we got to the actual order/payment process. The $14.95 service/handling fee wasn't disclosed until the final "review order" page, which felt very underhanded. We appreciated the mysterious "impact radius discount" of $20.75 we were given, but then frustrated again when a link to "delivery rebate" popped up a blank screen. Finally, the basket we selected was listed at a discounted price on the site, but when we got to the final page before clicking "send order", we saw that it had reverted to the more expensive price. Maybe that's where the "delivery rebate" came in, but there was no explanation to confirm that conclusion.

While we appreciate From You Flowers' 100% satisfaction guarantee that offers you a refund or redelivery, that doesn't do much when gift baskets arrive late or not at all. Even the most impressive assortment of treats and presents isn't very impressive if it misses the person's birthday, and what good is a sympathy arrangement if it's delivered well after the memorial service?

Those are the kinds of complaints - hundreds of them - that we found when looking at this retailer's reputation on the BBB site. Yes, they respond appropriately to each complaint, which is largely why this store still has an "A+" rating there, but how much frustration and disappointment are you willing to risk? Given how much we experienced during the order process alone, we're not optimistic about the final outcome of any gift basket order placed with this store.

With so many options available when shopping for a gift basket, From You Flowers just doesn't deliver the kind of customer experience you deserve. We recommend that you consider the higher-ranked retailers in our review when placing your order.

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Continued from above

But, as you'll quickly notice as you begin to shop for a gift basket, some companies consistently deliver high-quality selections while others provide just the bare minimum and don't put much thought or effort into the presentation or the included items.

To make sure that your gift basket is a delivery that impresses, here are several criteria to keep in mind as you consider the gift basket companies on the market today:

  • Variety. How many options does the service offer? Within a single category (e.g. baby shower, wedding, get well soon), do you have a number of choices?
  • Quality. Are the products gourmet, high-end, and/or well-constructed, or are you getting cheap things you could buy at a supermarket or dollar store?
  • Price. What will you spend on the gift basket of your choice? Do you get a good value for what you spend, especially compared with other stores? Does the company offer any customer-friendly perks like free shipping?
  • Customer Service. How easy does the gift basket company make it to find what you want? Do they offer a satisfaction guarantee if the basket is late or just doesn't meet expectations? What do previous customers have to say about their experience with the company?

TopConsumerReviews.com has reviewed and ranked the best gift baskets available today. We hope this information helps you find the perfect basket for your next gift-giving occasion!

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