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      June 6, 2020

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Gift Tree vs Pemberton Farms

Best Gift Baskets

To help you find the Best Gift Baskets, TopConsumerReviews.com provides you with an in-depth comparison of Gift Tree and Pemberton Farms.

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Where can you find the best Gift Baskets? Gift-giving can be a challenge - what do you give your neighbor who just had a baby? What arrangement sends the right message to a colleague, striking the perfect balance of "wow" and "professional"? And, everyone knows that gift cards are just plain boring, right?

Gift baskets hit all the right notes no matter the occasion: expertly packaged, beautifully arranged, and full of an assortment of the perfect snacks, toys, or other items designed to match the moment. The sky is truly the limit, with budget-friendly gift baskets that might have a small toy and a candy bar for a child's birthday, all the way up to the most decadent, luxurious array of fine wine and gourmet cheese to commemorate a long-anticipated promotion.

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Best Reviews

2020

Gift Basket Reviews

5 stars
Gift Tree

GIFT TREE

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Cost:

From $20 to $300

TopConsumerReviews.com Best-In-Class Blue Ribbon Award Since 1997, Gift Tree has excelled at "turning ordinary gifting moments into extraordinary ones". For both business and personal gift-giving occasions, this gift basket company focuses on high-quality products artfully packaged in keepsake containers for even more enjoyment after the gift has been delivered.

You'll have no problem finding the kind of gift basket you need when you use the Gift Tree online store. Scroll through the main page to shop by gift type, price or occasion. Or, use the links at the top of the site to see dropdowns for Gift Baskets, Wine & Champagne, Shop by Occasion, Shop by Price or Gift Collections. Also, don't miss the Exclusive Offers tab: there, we found a 15% discount on their Birthday Collection, savings of up to 20% on wine, and several other promotions.

There are so many different types of Gift Baskets at this store. Some of your choices include:

  • Fruit
  • Coffee & Tea
  • Spa
  • Epicurean
  • Cheese & Charcuterie
  • Wine
  • Champagne
  • Chocolate

If you're not quite sure what you want, we suggest you start by clicking on All Gift Baskets, to get an overview of what Gift Tree has to offer. Each basket's preview shows you what to expect inside, the price, and the earliest available ship/delivery day.

Plus, many of the gift baskets have customer reviews, to help you see which ones have been the biggest hit with previous shoppers. At the time of our most recent visit, the California Classic Wine Gift Basket was this store's most popular selection, with nearly 300 customer reviews. Priced at $49.95, this gift includes a bottle of California wine (or two bottles, for an extra $10) and an assortment of tasty treats like pineapple crisps, cinnamon almonds, oatmeal tea cookies and more. As with most of the Gift Baskets offered by this company, you can personalize the gift ribbon to include your own message; you'll find that option in the checkout process.

One of the strongest reasons for choosing Gift Tree for your gift basket purchase is their ability to deliver within 2 days to almost everywhere within the United States. The company has locations in Washington, Texas and North Carolina, making it easy to get a well-crafted arrangement delivered quickly. Even Gift Tree's hand-personalized options can be prepared for delivery in a single business day, then turned around for 2-day shipping.

Gift Tree has an exceptional satisfaction guarantee. If you or your gift recipient aren't 100% happy with the basket, contact the merchant immediately to get a replacement, credit or refund. You may need to return any non-perishable components of your gift basket (e.g. toys, clothes, etc.), and that has to be done within 30 days of delivery. All fresh and perishable items, such as flowers, balloons and fruit, won't need to be returned and are also covered by the satisfaction guarantee.

This company extends its commitment to customers by being available 7 days a week via live chat, email, and toll-free number. If you need help picking out a gift basket, have a question about the ingredients in a food arrangement, or want to double-check a delivery timeframe, Gift Tree's representatives stand at the ready from 5a-7p PST on weekdays, 6a-3:30p PST on Saturdays, and 8a-1P PST on Sundays.

A unique perk we found with Gift Tree is that they'll give you a reminder when special occasions are coming up. For example, if you're buying a birthday gift for Grandma, you can expect a call from a Gift Tree rep at this time next year as a reminder that it might be time to start shopping - and you'll get a discount code via email to sweeten the deal.

Gift Tree has an excellent reputation - from an "A+" rating and accreditation from the Better Business Bureau to thousands of comments from customers describing a flawless gift-giving experience, complete with very happy recipients. If you're looking for a high-quality gift basket, attention to detail, and a strong commitment to your satisfaction, you can't go wrong with Gift Tree. This retailer earns our highest ranking.

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3.5 stars
Pemberton Farms

PEMBERTON FARMS

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Cost:

From $30 to $295

Pemberton Farms Marketplace started in 1930 as a fruit and vegetable shop in Massachusetts. Still run as a family-owned business, the company is a combination of specialty grocery store, garden center, and premium gift supplier.

Shopping the Pemberton Farms website was hit-or-miss. We found a promotional discount order for a holiday that was months away (in either direction on the calendar), and there were a few broken links at the bottom of the site (e.g. Our History under the About Us section).

There also was no dedicated page specifically for Gift Baskets. You'll have to look for your options under each of these product categories:

  • Fruit & Gourmet Baskets
  • Gourmet Food Gifts
  • Chocolate & Candy
  • Cakes & Desserts
  • Bath, Home & Pet
  • Holidays
  • Business Gifts
  • Gifts on Sale
  • Ruma Fruit Gifts

You can also shop by occasion, but you'll still have to search for Gift Basket options in each of those categories.

Our favorite gift baskets sold by Pemberton Farms are the New England Baskets. You'll find these under the Fruit & Gourmet Baskets section of the store. Here are some of the delicious varieties you can send to a lucky recipient:

  • The Farmhouse Breakfast: for $79.95, this basket includes Pemberton's buttermilk and buckwheat pancake mixes, 2 jars of homemade jam, Vermont maple syrup, 1 lb. each of smoked bacon and sausage, La Colombe coffee, Boston Harbor teas, and a 1-lb. loaf cake.
  • The New England Variety Pack: "a deliciously compact taste of New England", this gift comes with 1.5 lbs. of creamed honey, a jar of raspberry/peach preserves, a jar of hot sweet mustard, one pint of Vermont maple syrup, 1 lb. of Vermont cheddar cheese, and 3 lbs. of Black Forest Ham. Although it's delivered in a box and not a basket, this selection is still a tasty choice for $99.95.
  • The New England Executive Pack: delivered in a wood-woven picnic basket, this arrangement includes a 14-16lb. smoked ham, 2 lbs. of smoked bacon, 2 lbs. of Vermont sharp cheddar cheese and a quart of maple syrup. This is priced at $269.95.

You'll also find plenty of traditional options as you browse the site. From wine to fruit, chocolate to baby gifts, Pemberton has it - though their selection isn't the most robust we've seen when comparing gift basket companies.

Shipping costs at Pemberton are determined by weight. You'll pay $14.95 for gifts under 11 lbs., $29.95 for orders weighing up to 20 lbs., and so on. While that's more expensive than many of the gift basket companies we reviewed, we appreciate that this retailer is upfront with those fees instead of letting it be a surprise during the checkout process.

Pemberton Farms offers a "Perfect Delivery Guarantee": if you're unhappy with your gift basket for any reason, you're eligible for a full refund or an appropriate replacement. As with most companies, this assumes that you gave the correct delivery address; they're not responsible for gifts that arrive in poor condition due to being sent to the wrong place if you put in an incorrect address.

We like shopping with family-owned businesses, and Pemberton Farms gives every indicator that they provide a good customer service experience when ordering through their online store. While their site and selection aren't as impressive as some of the highest-ranked gift basket companies we evaluated, Pemberton Farms is still worth considering for your gift basket purchase - especially if you'd like to send a gift that is traditionally New England.

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Continued from above

But, as you'll quickly notice as you begin to shop for a gift basket, some companies consistently deliver high-quality selections while others provide just the bare minimum and don't put much thought or effort into the presentation or the included items.

To make sure that your gift basket is a delivery that impresses, here are several criteria to keep in mind as you consider the gift basket companies on the market today:

  • Variety. How many options does the service offer? Within a single category (e.g. baby shower, wedding, get well soon), do you have a number of choices?
  • Quality. Are the products gourmet, high-end, and/or well-constructed, or are you getting cheap things you could buy at a supermarket or dollar store?
  • Price. What will you spend on the gift basket of your choice? Do you get a good value for what you spend, especially compared with other stores? Does the company offer any customer-friendly perks like free shipping?
  • Customer Service. How easy does the gift basket company make it to find what you want? Do they offer a satisfaction guarantee if the basket is late or just doesn't meet expectations? What do previous customers have to say about their experience with the company?

TopConsumerReviews.com has reviewed and ranked the best gift baskets available today. We hope this information helps you find the perfect basket for your next gift-giving occasion!

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