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      January 23, 2020

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Gourmet Gift Baskets vs From You Flowers

Best Gift Baskets

To help you find the Best Gift Baskets, TopConsumerReviews.com provides you with an in-depth comparison of Gourmet Gift Baskets and From You Flowers.

To see ALL of our reviews for the Best Gift Baskets, please Click Here

Where can you find the best Gift Baskets? Gift-giving can be a challenge - what do you give your neighbor who just had a baby? What arrangement sends the right message to a colleague, striking the perfect balance of "wow" and "professional"? And, everyone knows that gift cards are just plain boring, right?

Gift baskets hit all the right notes no matter the occasion: expertly packaged, beautifully arranged, and full of an assortment of the perfect snacks, toys, or other items designed to match the moment. The sky is truly the limit, with budget-friendly gift baskets that might have a small toy and a candy bar for a child's birthday, all the way up to the most decadent, luxurious array of fine wine and gourmet cheese to commemorate a long-anticipated promotion.

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Best Reviews

2020

Gift Basket Reviews

4 stars
Gourmet Gift Baskets

GOURMET GIFT BASKETS

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Cost:

From $40 to $400

What's the perfect gift to send to a foodie - or from one? Obviously, only the most gourmet selections qualify, so if that description fits you or your gift recipient, you'll definitely want to start your search for a gift basket at Gourmet Gift Baskets.

You can find your way around the site easily, shopping by occasion, free shipping options, and more. We were blown away by the possibilities just scrolling through the main page:

  • Baked Goods
  • Bakery Gift Baskets
  • Breakfast Gift Baskets (did someone say "waffles"?)
  • Candy Gift Baskets
  • Care Packages
  • Cheesecake Gifts
  • Chocolate Covered
  • Chocolate Gift Baskets
  • Coffee & Chocolate Gift Baskets
  • Cookie Cakes
  • Football Gift Baskets
  • Gluten-Free Gift Baskets
  • Golf Baskets
  • Gourmet Gift Towers
  • Gourmet Meat & Cheese Gift Baskets
  • Kosher Gift Baskets
  • Italian Gift Baskets
  • Popcorn Gift Baskets
  • Snack Gift Baskets
  • Snack & Chocolate Gift Baskets
  • Spa Gift Baskets
  • Unique Gifts

You can find gifts for under $35 at this store, but none of them are a traditional basket style. Instead, you'll choose from popcorn tins, boxes of cookies, and so on. The lowest-priced Gift Basket is the Baked Goods sampler for $39.99. This "gourmet experience" includes 5 different flavors of brownies/blondies and 4 flavors of cookies (2 per package).

For the really impressive options, you'll want to look under the "Signature Series" section. The highest-end selection offered by Gourmet Gift Baskets is the Ultimate Dom Perignon. For $400, your lucky recipient will receive a bottle of the famous champagne and an assortment of treats to go with it, such as cheddar cheese, butter toffee peanuts, and much more.

Watch out for extra savings opportunities: when we visited the site recently, we got a pop-up offering us a 10% discount if we signed up for the Gourmet Gift Baskets email list.

We were really impressed with Gourmet Gift Baskets' reputation. Accredited by the BBB, the store had an "A+" grade at the time of our review - and we were amazed to see that the company has been in business for nearly 80 years! Customer comments on the site tell the same story: we saw many people describing a perfect gift-giving experience, with on-time deliveries and impressed gift recipients. Many of these comments were from businesses who use Gourmet Gift Baskets year after year for holiday gift-giving or other corporate occasions.

We were glad to see such happy customers, because Gourmet Gift Baskets' satisfaction/return policy continues to be a little vague. Most products seem to have a satisfaction guarantee that gets you a replacement order at no charge, but there's no option for a full refund. Non-perishable items can be returned, but you'll only get a store credit if it's sent back within 15 days of delivery.

On the whole, Gourmet Gift Baskets should be your go-to store if you're looking for a unique, tasty surprise for a food lover. Your gift is sure to be a hit: well-presented, high-quality ingredients, and delivered right on time.

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2 stars
From You Flowers

FROM YOU FLOWERS

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Cost:

From $36 to $385

Don't be fooled by the name: From You Flowers has an extensive line of gift baskets that include way more than just roses and tulips. That's a big change from the last time we evaluated this gift basket store, when they had little to offer and what they did have was difficult to sort through.

From your first moment on the Gift Baskets page of the site, you'll see right away that they have more than 300 options to choose from. You can sort them by price range and best sellers, or go to the navigation links on the left side to shop by occasion or type of gift.

This is also one of the only gift basket retailers that offers same-day delivery on selected orders. You can find that link on the left side of the page. Also, as you browse the options, each gift basket is clearly labeled as Same Day or Next Day delivery, making this a great choice if you need your gift to arrive very soon.

On the lowest end of the price range on From You Flowers, most of the choices under "Gift Baskets"...aren't actually baskets. Instead, you'll find roses with stuffed animals, chocolate-covered strawberries, and balloons. The first actual gift basket is the Sweetest Candy design, which includes several varieties of candy you'd probably find in the checkout aisle at your grocery store. You've got 3 price points for this gift basket: $37.99 for Regular, $47.49 for Deluxe, and $56.99 for Premium - but no description to let you know exactly what the upgraded options include, other than "more candy" than the original. You'll also see add-on possibilities for balloons and teddy bears.

The luxury end of the price scale at From You Flowers includes the Absolute Decadence gift basket. Once again, you have Regular, Deluxe and Premium options, ranging in price from $384.74 to $403.74 - and still with very few details to tell you exactly how much to expect. In general, this arrangement includes candies from Harry London, such as truffles, pralines, and chocolate espresso squares in a woven willow basket.

Although you won't see it in the previews of each gift basket, there may be customer reviews available when you click on specific items. For example, the candy basket we described had an average rating of 4.6/5 stars across two dozen reviews, while the Absolute Decadence assortment had no reviews at all.

When we ordered our gift basket, everything went smoothly until we got to the actual order/payment process. The $14.95 service/handling fee wasn't disclosed until the final "review order" page, which felt very underhanded. We appreciated the mysterious "impact radius discount" of $20.75 we were given, but then frustrated again when a link to "delivery rebate" popped up a blank screen. Finally, the basket we selected was listed at a discounted price on the site, but when we got to the final page before clicking "send order", we saw that it had reverted to the more expensive price. Maybe that's where the "delivery rebate" came in, but there was no explanation to confirm that conclusion.

While we appreciate From You Flowers' 100% satisfaction guarantee that offers you a refund or redelivery, that doesn't do much when gift baskets arrive late or not at all. Even the most impressive assortment of treats and presents isn't very impressive if it misses the person's birthday, and what good is a sympathy arrangement if it's delivered well after the memorial service?

Those are the kinds of complaints - hundreds of them - that we found when looking at this retailer's reputation on the BBB site. Yes, they respond appropriately to each complaint, which is largely why this store still has an "A+" rating there, but how much frustration and disappointment are you willing to risk? Given how much we experienced during the order process alone, we're not optimistic about the final outcome of any gift basket order placed with this store.

With so many options available when shopping for a gift basket, From You Flowers just doesn't deliver the kind of customer experience you deserve. We recommend that you consider the higher-ranked retailers in our review when placing your order.

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Continued from above

But, as you'll quickly notice as you begin to shop for a gift basket, some companies consistently deliver high-quality selections while others provide just the bare minimum and don't put much thought or effort into the presentation or the included items.

To make sure that your gift basket is a delivery that impresses, here are several criteria to keep in mind as you consider the gift basket companies on the market today:

  • Variety. How many options does the service offer? Within a single category (e.g. baby shower, wedding, get well soon), do you have a number of choices?
  • Quality. Are the products gourmet, high-end, and/or well-constructed, or are you getting cheap things you could buy at a supermarket or dollar store?
  • Price. What will you spend on the gift basket of your choice? Do you get a good value for what you spend, especially compared with other stores? Does the company offer any customer-friendly perks like free shipping?
  • Customer Service. How easy does the gift basket company make it to find what you want? Do they offer a satisfaction guarantee if the basket is late or just doesn't meet expectations? What do previous customers have to say about their experience with the company?

TopConsumerReviews.com has reviewed and ranked the best gift baskets available today. We hope this information helps you find the perfect basket for your next gift-giving occasion!

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