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      March 28, 2020

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Pemberton Farms vs Canterberry Gifts

Best Gift Baskets

To help you find the Best Gift Baskets, TopConsumerReviews.com provides you with an in-depth comparison of Pemberton Farms and Canterberry Gifts.

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Where can you find the best Gift Baskets? Gift-giving can be a challenge - what do you give your neighbor who just had a baby? What arrangement sends the right message to a colleague, striking the perfect balance of "wow" and "professional"? And, everyone knows that gift cards are just plain boring, right?

Gift baskets hit all the right notes no matter the occasion: expertly packaged, beautifully arranged, and full of an assortment of the perfect snacks, toys, or other items designed to match the moment. The sky is truly the limit, with budget-friendly gift baskets that might have a small toy and a candy bar for a child's birthday, all the way up to the most decadent, luxurious array of fine wine and gourmet cheese to commemorate a long-anticipated promotion.

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Best Reviews

2020

Gift Basket Reviews

3.5 stars
Pemberton Farms

PEMBERTON FARMS

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Cost:

From $30 to $295

Pemberton Farms Marketplace started in 1930 as a fruit and vegetable shop in Massachusetts. Still run as a family-owned business, the company is a combination of specialty grocery store, garden center, and premium gift supplier.

Shopping the Pemberton Farms website was hit-or-miss. We found a promotional discount order for a holiday that was months away (in either direction on the calendar), and there were a few broken links at the bottom of the site (e.g. Our History under the About Us section).

There also was no dedicated page specifically for Gift Baskets. You'll have to look for your options under each of these product categories:

  • Fruit & Gourmet Baskets
  • Gourmet Food Gifts
  • Chocolate & Candy
  • Cakes & Desserts
  • Bath, Home & Pet
  • Holidays
  • Business Gifts
  • Gifts on Sale
  • Ruma Fruit Gifts

You can also shop by occasion, but you'll still have to search for Gift Basket options in each of those categories.

Our favorite gift baskets sold by Pemberton Farms are the New England Baskets. You'll find these under the Fruit & Gourmet Baskets section of the store. Here are some of the delicious varieties you can send to a lucky recipient:

  • The Farmhouse Breakfast: for $79.95, this basket includes Pemberton's buttermilk and buckwheat pancake mixes, 2 jars of homemade jam, Vermont maple syrup, 1 lb. each of smoked bacon and sausage, La Colombe coffee, Boston Harbor teas, and a 1-lb. loaf cake.
  • The New England Variety Pack: "a deliciously compact taste of New England", this gift comes with 1.5 lbs. of creamed honey, a jar of raspberry/peach preserves, a jar of hot sweet mustard, one pint of Vermont maple syrup, 1 lb. of Vermont cheddar cheese, and 3 lbs. of Black Forest Ham. Although it's delivered in a box and not a basket, this selection is still a tasty choice for $99.95.
  • The New England Executive Pack: delivered in a wood-woven picnic basket, this arrangement includes a 14-16lb. smoked ham, 2 lbs. of smoked bacon, 2 lbs. of Vermont sharp cheddar cheese and a quart of maple syrup. This is priced at $269.95.

You'll also find plenty of traditional options as you browse the site. From wine to fruit, chocolate to baby gifts, Pemberton has it - though their selection isn't the most robust we've seen when comparing gift basket companies.

Shipping costs at Pemberton are determined by weight. You'll pay $14.95 for gifts under 11 lbs., $29.95 for orders weighing up to 20 lbs., and so on. While that's more expensive than many of the gift basket companies we reviewed, we appreciate that this retailer is upfront with those fees instead of letting it be a surprise during the checkout process.

Pemberton Farms offers a "Perfect Delivery Guarantee": if you're unhappy with your gift basket for any reason, you're eligible for a full refund or an appropriate replacement. As with most companies, this assumes that you gave the correct delivery address; they're not responsible for gifts that arrive in poor condition due to being sent to the wrong place if you put in an incorrect address.

We like shopping with family-owned businesses, and Pemberton Farms gives every indicator that they provide a good customer service experience when ordering through their online store. While their site and selection aren't as impressive as some of the highest-ranked gift basket companies we evaluated, Pemberton Farms is still worth considering for your gift basket purchase - especially if you'd like to send a gift that is traditionally New England.

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3 stars
Canterberry Gifts

CANTERBERRY GIFTS

Visit Site

Cost:

From $26 to $250

Canterberry Gifts is another new gift basket store - so new that the site doesn't even have an About Us page! There's also no listing with the BBB and few customer product reviews to be found, neither on the individual gift baskets sold nor on third-party sites across the web. But, we were encouraged to see a handful of reviews on the site, all extremely positive and praising the overall shopping experience when buying gift baskets through Canterberry Gifts.

You can shop by type of basket, price range or occasion, or browse all available gift baskets. This gift basket company offers some clever combinations we didn't see on competitor sites. Some of our favorites were:

  • Dan's Premium Pail of Treats ($59.95): who doesn't want summer sausage, garlic-stuffed olives, sharp cheese, pretzels and hot mustard, spiced almonds and more, all packed into a paint can marked with a "Dan the Sausageman" logo?
  • Awards Night Movie Gift Basket ($69.95): movie-sized candy boxes of all your favorites (e.g. Swedish Fish, M&Ms, Milk Duds and more), popcorn, plus a Golden Awards Trophy and Awards Night magnet. You can add on a $15 gift card from iTunes, Google Play, or Fandango so that your recipient can pick a movie to stream at home.
  • He's A Motorcycle Man Gift Basket ($99.95): having a hard time finding something for your favorite manly man (or womanly woman...who loves her Harley)? This basket has "mementos that remind [them] of motoring down the highway", including Harley Davidson 3-cheese snack mix, a ceramic motorcycle bank and picture frame, Flame Riders bandanna, and other treats and gifts.

There were no add-on options given, so each gift basket comes as you see it. Other gift basket stores often offer the ability to throw in some extra candy, some balloons or other upgrades, so keep in mind that "what you see is what you get" with this retailer.

Like many providers of Gift Baskets, Canterberry Gifts will give you a 10% discount on your first order if you sign up for their email newsletter. You should see that offer as a pop-up when you visit the site. (We actually had a hard time making that pop-up go away so that we could finally shop the store!)

We didn't find any free shipping options here. In fact, other than the ground shipping option for $9.95, all of the other delivery choices for the gift basket we selected were at least $37 (3 business days). If you want next-day delivery, you'll pay over $80! (Your fees will be determined by the weight and dimensions of the gift basket you order.) This is definitely not the most affordable gift basket company if you need something there in a hurry.

Another issue we found with this newer gift basket company is their lack of a satisfaction guarantee. The return policy says that you can return unopened items within 15 days of delivery, but what if your chocolate arrives in bad condition, your mug is broken, or the sausage tastes rancid? We'd like to see Canterberry Gifts be more specific about what a customer can expect, since our highest-ranked retailers are very clear (and usually provide a 100% guarantee, no questions asked).

Because of the overwhelmingly positive nature of the few customer reviews we found and the unique assortment of gift baskets, Canterberry Gifts earns a somewhat tentative 3-star rating. To maintain this score - or better yet, to move up in our rankings - we'd like to see this gift basket company develop a solid satisfaction guarantee, offer some free shipping options, and expand the number of customer reviews on the site. We look forward to seeing this retailer's growth in the future.

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Continued from above

But, as you'll quickly notice as you begin to shop for a gift basket, some companies consistently deliver high-quality selections while others provide just the bare minimum and don't put much thought or effort into the presentation or the included items.

To make sure that your gift basket is a delivery that impresses, here are several criteria to keep in mind as you consider the gift basket companies on the market today:

  • Variety. How many options does the service offer? Within a single category (e.g. baby shower, wedding, get well soon), do you have a number of choices?
  • Quality. Are the products gourmet, high-end, and/or well-constructed, or are you getting cheap things you could buy at a supermarket or dollar store?
  • Price. What will you spend on the gift basket of your choice? Do you get a good value for what you spend, especially compared with other stores? Does the company offer any customer-friendly perks like free shipping?
  • Customer Service. How easy does the gift basket company make it to find what you want? Do they offer a satisfaction guarantee if the basket is late or just doesn't meet expectations? What do previous customers have to say about their experience with the company?

TopConsumerReviews.com has reviewed and ranked the best gift baskets available today. We hope this information helps you find the perfect basket for your next gift-giving occasion!

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