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      April 4, 2020

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Pemberton Farms vs The Best Gift Baskets

Best Gift Baskets

To help you find the Best Gift Baskets, TopConsumerReviews.com provides you with an in-depth comparison of Pemberton Farms and The Best Gift Baskets.

To see ALL of our reviews for the Best Gift Baskets, please Click Here

Where can you find the best Gift Baskets? Gift-giving can be a challenge - what do you give your neighbor who just had a baby? What arrangement sends the right message to a colleague, striking the perfect balance of "wow" and "professional"? And, everyone knows that gift cards are just plain boring, right?

Gift baskets hit all the right notes no matter the occasion: expertly packaged, beautifully arranged, and full of an assortment of the perfect snacks, toys, or other items designed to match the moment. The sky is truly the limit, with budget-friendly gift baskets that might have a small toy and a candy bar for a child's birthday, all the way up to the most decadent, luxurious array of fine wine and gourmet cheese to commemorate a long-anticipated promotion.

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Best Reviews

2020

Gift Basket Reviews

3.5 stars
Pemberton Farms

PEMBERTON FARMS

Visit Site

Cost:

From $30 to $295

Pemberton Farms Marketplace started in 1930 as a fruit and vegetable shop in Massachusetts. Still run as a family-owned business, the company is a combination of specialty grocery store, garden center, and premium gift supplier.

Shopping the Pemberton Farms website was hit-or-miss. We found a promotional discount order for a holiday that was months away (in either direction on the calendar), and there were a few broken links at the bottom of the site (e.g. Our History under the About Us section).

There also was no dedicated page specifically for Gift Baskets. You'll have to look for your options under each of these product categories:

  • Fruit & Gourmet Baskets
  • Gourmet Food Gifts
  • Chocolate & Candy
  • Cakes & Desserts
  • Bath, Home & Pet
  • Holidays
  • Business Gifts
  • Gifts on Sale
  • Ruma Fruit Gifts

You can also shop by occasion, but you'll still have to search for Gift Basket options in each of those categories.

Our favorite gift baskets sold by Pemberton Farms are the New England Baskets. You'll find these under the Fruit & Gourmet Baskets section of the store. Here are some of the delicious varieties you can send to a lucky recipient:

  • The Farmhouse Breakfast: for $79.95, this basket includes Pemberton's buttermilk and buckwheat pancake mixes, 2 jars of homemade jam, Vermont maple syrup, 1 lb. each of smoked bacon and sausage, La Colombe coffee, Boston Harbor teas, and a 1-lb. loaf cake.
  • The New England Variety Pack: "a deliciously compact taste of New England", this gift comes with 1.5 lbs. of creamed honey, a jar of raspberry/peach preserves, a jar of hot sweet mustard, one pint of Vermont maple syrup, 1 lb. of Vermont cheddar cheese, and 3 lbs. of Black Forest Ham. Although it's delivered in a box and not a basket, this selection is still a tasty choice for $99.95.
  • The New England Executive Pack: delivered in a wood-woven picnic basket, this arrangement includes a 14-16lb. smoked ham, 2 lbs. of smoked bacon, 2 lbs. of Vermont sharp cheddar cheese and a quart of maple syrup. This is priced at $269.95.

You'll also find plenty of traditional options as you browse the site. From wine to fruit, chocolate to baby gifts, Pemberton has it - though their selection isn't the most robust we've seen when comparing gift basket companies.

Shipping costs at Pemberton are determined by weight. You'll pay $14.95 for gifts under 11 lbs., $29.95 for orders weighing up to 20 lbs., and so on. While that's more expensive than many of the gift basket companies we reviewed, we appreciate that this retailer is upfront with those fees instead of letting it be a surprise during the checkout process.

Pemberton Farms offers a "Perfect Delivery Guarantee": if you're unhappy with your gift basket for any reason, you're eligible for a full refund or an appropriate replacement. As with most companies, this assumes that you gave the correct delivery address; they're not responsible for gifts that arrive in poor condition due to being sent to the wrong place if you put in an incorrect address.

We like shopping with family-owned businesses, and Pemberton Farms gives every indicator that they provide a good customer service experience when ordering through their online store. While their site and selection aren't as impressive as some of the highest-ranked gift basket companies we evaluated, Pemberton Farms is still worth considering for your gift basket purchase - especially if you'd like to send a gift that is traditionally New England.

Visit Site
2.5 stars
The Best Gift Baskets

THE BEST GIFT BASKETS

Visit Site

Cost:

From $30 to $400

The Best Gift Baskets is one of the newer gift basket companies on the market. You'll find the typical assortment of gift-giving occasions like baby showers and birthdays, without too many unique options that really jump out at you. Even the holiday-themed gift baskets weren't really specific to that celebration: the Halloween choices had candy but nothing with pumpkins, skeletons or decorations, the New Year's baskets primarily focused on alcohol, and so on.

We found the pricing on The Best Gift Baskets to be relatively high. For example, the Ghirardelli Galore Chocolate Gift Basket was priced at $59.99 (which doesn't include delivery). Considering that the package contains 2 bags of Ghirardelli squares, 2 candy bars, and 2 pouches of hot chocolate, you do the math and decide if that sounds like a good deal. We also didn't see any possibilities for adding extra items like candy or stuffed animals, no personalization options for the gift packaging, and no reviews from previous customers.

Shipping is more expensive with The Best Gift Baskets than some of the retailers in our review. Expect to pay $14.95 for ground shipping, no matter what kind of gift basket you order. Expedited options are available, starting at $24.95 for 3 business day delivery, $39.95 for next business day, and $59.95 for Saturday delivery.

What kind of a reputation does The Best Gift Baskets have? Great question. At the bottom of the site, it clearly says "no rating available" when looking at the Google score. There's also no listing for this company on the Better Business Bureau database - and, strangely, when we called the customer service number on the company's "Contact Us" page, it was a personal phone number! (We wondered if it was the "Bill" listed in the email contact info. The site does say that's his personal email. That's awkward!)

This could be the best gift basket company to hit the market - but with such a limited history, it's hard to know if it will really deliver. Will they honor their 100% satisfaction guarantee? Will you get attentive, courteous customer service if there's a problem? There's no way of knowing until this store builds up a history of solid customer interactions and reviews.

Visit Site

Continued from above

But, as you'll quickly notice as you begin to shop for a gift basket, some companies consistently deliver high-quality selections while others provide just the bare minimum and don't put much thought or effort into the presentation or the included items.

To make sure that your gift basket is a delivery that impresses, here are several criteria to keep in mind as you consider the gift basket companies on the market today:

  • Variety. How many options does the service offer? Within a single category (e.g. baby shower, wedding, get well soon), do you have a number of choices?
  • Quality. Are the products gourmet, high-end, and/or well-constructed, or are you getting cheap things you could buy at a supermarket or dollar store?
  • Price. What will you spend on the gift basket of your choice? Do you get a good value for what you spend, especially compared with other stores? Does the company offer any customer-friendly perks like free shipping?
  • Customer Service. How easy does the gift basket company make it to find what you want? Do they offer a satisfaction guarantee if the basket is late or just doesn't meet expectations? What do previous customers have to say about their experience with the company?

TopConsumerReviews.com has reviewed and ranked the best gift baskets available today. We hope this information helps you find the perfect basket for your next gift-giving occasion!

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