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      May 25, 2020

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The Best Gift Baskets vs From You Flowers

Best Gift Baskets

To help you find the Best Gift Baskets, TopConsumerReviews.com provides you with an in-depth comparison of The Best Gift Baskets and From You Flowers.

To see ALL of our reviews for the Best Gift Baskets, please Click Here

Where can you find the best Gift Baskets? Gift-giving can be a challenge - what do you give your neighbor who just had a baby? What arrangement sends the right message to a colleague, striking the perfect balance of "wow" and "professional"? And, everyone knows that gift cards are just plain boring, right?

Gift baskets hit all the right notes no matter the occasion: expertly packaged, beautifully arranged, and full of an assortment of the perfect snacks, toys, or other items designed to match the moment. The sky is truly the limit, with budget-friendly gift baskets that might have a small toy and a candy bar for a child's birthday, all the way up to the most decadent, luxurious array of fine wine and gourmet cheese to commemorate a long-anticipated promotion.

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Best Reviews

2020

Gift Basket Reviews

2.5 stars
The Best Gift Baskets

THE BEST GIFT BASKETS

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Cost:

From $30 to $400

The Best Gift Baskets is one of the newer gift basket companies on the market. You'll find the typical assortment of gift-giving occasions like baby showers and birthdays, without too many unique options that really jump out at you. Even the holiday-themed gift baskets weren't really specific to that celebration: the Halloween choices had candy but nothing with pumpkins, skeletons or decorations, the New Year's baskets primarily focused on alcohol, and so on.

We found the pricing on The Best Gift Baskets to be relatively high. For example, the Ghirardelli Galore Chocolate Gift Basket was priced at $59.99 (which doesn't include delivery). Considering that the package contains 2 bags of Ghirardelli squares, 2 candy bars, and 2 pouches of hot chocolate, you do the math and decide if that sounds like a good deal. We also didn't see any possibilities for adding extra items like candy or stuffed animals, no personalization options for the gift packaging, and no reviews from previous customers.

Shipping is more expensive with The Best Gift Baskets than some of the retailers in our review. Expect to pay $14.95 for ground shipping, no matter what kind of gift basket you order. Expedited options are available, starting at $24.95 for 3 business day delivery, $39.95 for next business day, and $59.95 for Saturday delivery.

What kind of a reputation does The Best Gift Baskets have? Great question. At the bottom of the site, it clearly says "no rating available" when looking at the Google score. There's also no listing for this company on the Better Business Bureau database - and, strangely, when we called the customer service number on the company's "Contact Us" page, it was a personal phone number! (We wondered if it was the "Bill" listed in the email contact info. The site does say that's his personal email. That's awkward!)

This could be the best gift basket company to hit the market - but with such a limited history, it's hard to know if it will really deliver. Will they honor their 100% satisfaction guarantee? Will you get attentive, courteous customer service if there's a problem? There's no way of knowing until this store builds up a history of solid customer interactions and reviews.

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2 stars
From You Flowers

FROM YOU FLOWERS

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Cost:

From $36 to $385

Don't be fooled by the name: From You Flowers has an extensive line of gift baskets that include way more than just roses and tulips. That's a big change from the last time we evaluated this gift basket store, when they had little to offer and what they did have was difficult to sort through.

From your first moment on the Gift Baskets page of the site, you'll see right away that they have more than 300 options to choose from. You can sort them by price range and best sellers, or go to the navigation links on the left side to shop by occasion or type of gift.

This is also one of the only gift basket retailers that offers same-day delivery on selected orders. You can find that link on the left side of the page. Also, as you browse the options, each gift basket is clearly labeled as Same Day or Next Day delivery, making this a great choice if you need your gift to arrive very soon.

On the lowest end of the price range on From You Flowers, most of the choices under "Gift Baskets"...aren't actually baskets. Instead, you'll find roses with stuffed animals, chocolate-covered strawberries, and balloons. The first actual gift basket is the Sweetest Candy design, which includes several varieties of candy you'd probably find in the checkout aisle at your grocery store. You've got 3 price points for this gift basket: $37.99 for Regular, $47.49 for Deluxe, and $56.99 for Premium - but no description to let you know exactly what the upgraded options include, other than "more candy" than the original. You'll also see add-on possibilities for balloons and teddy bears.

The luxury end of the price scale at From You Flowers includes the Absolute Decadence gift basket. Once again, you have Regular, Deluxe and Premium options, ranging in price from $384.74 to $403.74 - and still with very few details to tell you exactly how much to expect. In general, this arrangement includes candies from Harry London, such as truffles, pralines, and chocolate espresso squares in a woven willow basket.

Although you won't see it in the previews of each gift basket, there may be customer reviews available when you click on specific items. For example, the candy basket we described had an average rating of 4.6/5 stars across two dozen reviews, while the Absolute Decadence assortment had no reviews at all.

When we ordered our gift basket, everything went smoothly until we got to the actual order/payment process. The $14.95 service/handling fee wasn't disclosed until the final "review order" page, which felt very underhanded. We appreciated the mysterious "impact radius discount" of $20.75 we were given, but then frustrated again when a link to "delivery rebate" popped up a blank screen. Finally, the basket we selected was listed at a discounted price on the site, but when we got to the final page before clicking "send order", we saw that it had reverted to the more expensive price. Maybe that's where the "delivery rebate" came in, but there was no explanation to confirm that conclusion.

While we appreciate From You Flowers' 100% satisfaction guarantee that offers you a refund or redelivery, that doesn't do much when gift baskets arrive late or not at all. Even the most impressive assortment of treats and presents isn't very impressive if it misses the person's birthday, and what good is a sympathy arrangement if it's delivered well after the memorial service?

Those are the kinds of complaints - hundreds of them - that we found when looking at this retailer's reputation on the BBB site. Yes, they respond appropriately to each complaint, which is largely why this store still has an "A+" rating there, but how much frustration and disappointment are you willing to risk? Given how much we experienced during the order process alone, we're not optimistic about the final outcome of any gift basket order placed with this store.

With so many options available when shopping for a gift basket, From You Flowers just doesn't deliver the kind of customer experience you deserve. We recommend that you consider the higher-ranked retailers in our review when placing your order.

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Continued from above

But, as you'll quickly notice as you begin to shop for a gift basket, some companies consistently deliver high-quality selections while others provide just the bare minimum and don't put much thought or effort into the presentation or the included items.

To make sure that your gift basket is a delivery that impresses, here are several criteria to keep in mind as you consider the gift basket companies on the market today:

  • Variety. How many options does the service offer? Within a single category (e.g. baby shower, wedding, get well soon), do you have a number of choices?
  • Quality. Are the products gourmet, high-end, and/or well-constructed, or are you getting cheap things you could buy at a supermarket or dollar store?
  • Price. What will you spend on the gift basket of your choice? Do you get a good value for what you spend, especially compared with other stores? Does the company offer any customer-friendly perks like free shipping?
  • Customer Service. How easy does the gift basket company make it to find what you want? Do they offer a satisfaction guarantee if the basket is late or just doesn't meet expectations? What do previous customers have to say about their experience with the company?

TopConsumerReviews.com has reviewed and ranked the best gift baskets available today. We hope this information helps you find the perfect basket for your next gift-giving occasion!

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