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      November 13, 2018

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The Golf Warehouse vs Golf Outlets

To help you find the Best Golf Clubs, TopConsumerReviews.com provides you with an in-depth comparison of The Golf Warehouse and Golf Outlets.

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Get Your Golf Clubs at Worldwide Golf Shops Today! Golf remains one of the most popular sports in America. According to Golf Digest, there are nearly 26 million people who hit the links every year in the United States alone.

It may also surprise you to know that their research shows that more beginners are coming from the millennials' age group than any other. Whether you are a seasoned pro or a newbie, having the right golf clubs makes all the difference between an ace and a mulligan.

Continue reading below reviews

Best Reviews

2018

Golf Club Reviews

2 stars
The Golf Warehouse

THE GOLF WAREHOUSE Visit Site

Features:

Selection of 700+ clubs

Shipping is free on orders over $99 with coupon code

Returns accepted under 30-day "Mulligan Club Playability Guarantee

Kansas-based TGW, formerly known as The Golf Warehouse, has been delivering the internet's widest selection of golf clubs since 1998. You can also find an excellent selection of related merchandise, such as bags, balls, apparels, and even electronics like GPS watches.

TGW's brand list is long, and includes the following:

  • Callaway
  • Cleveland
  • Cobra
  • Mizuno
  • Odyssey
  • PING
  • Scotty Cameron
  • Srixon
  • TaylorMade
  • Titleist
  • Wilson

For each category of golf club - drivers, putters, wedges, and more - pay close attention to the helpful links offered on the main product page. You'll find links to buying guides, video reviews from other players, and other tools to help you choose the right golf club for your needs.

Also, the filter options on the left side of the page can narrow down the possibilities. You can sort out the available clubs by brand, gender, right- or left-hand, loft, flex, price, and top-rated items.

Although their everyday prices are very competitive, TGW sweetens the deal by offering a low price guarantee. If you find a golf club priced lower on another retailer's site, you can either contact TGW prior to placing your order or within 14 days of your order's ship date. The only caveats are that you can't combine a price match with any other offers, and the price match must not be lower than TGW's actual cost for the item.

TGW is one of the few retailers we found that offers return possibilities for clubs that have been used and come up short. They call it the "Mulligan Club Playability Guarantee", and they guarantee that they'll give you a credit of up to 90% of the value of the club. However, there's a fairly lengthy list of caveats you should be aware of: the original purchase has to be at or above certain price points (such as $450 for an iron set, $240 for a driver, and so on), and you can only make four returns per year. This guarantee is extended to 90 days for custom club orders, and they'll give you 100% back in store credit if you decide that the clubs don't suit your needs. Again, bear in mind that it's a store credit, not a refund.

Also, like most of our higher-ranked retailers of golf clubs, TGW does have a trade-in program. Their interface is better than most: you can choose your club type, brand, model, and shaft type right on their website, and you'll get a trade-in value displayed in real time (instead of having to look it up on a price chart or wait for them to receive your clubs). Your trade-in value will be issued as a gift certificate that you can redeem on your next purchase.

All of these things made us want to like TGW, but when we started looking into the overall customer experience, we were very disappointed. We found review after review complaining about TGW. These complaints included incorrect orders shipped and returns refused, lack of response from customer service representatives, orders charged to credit cards and then cancelled with no explanation, and orders cancelled because the product wasn't actually carried any longer by TGW. In fact, it was difficult to find a customer with good things to say about their buying experience.

Having a great selection and customer-friendly perks only goes so far; neither of those does any good if TGW doesn't deliver. For that reason, we recommend that you consider buying your golf clubs from a more reputable retailer in our review.

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1.5 stars
Golf Outlets

GOLF OUTLETS Visit Site

Features:

Selection includes approximately 125 clubs

Shipping starts at $6.99

Returns accepted within 30 days of purchase, minus 20% restocking fee

Golf Outlets of America has one mission: "to provide golfers in America and around the world the best possible value golf equipment". Along with golf clubs, they also offer apparel, accessories, bags and more.

Selection at Golf Outlets is quite limited. At the time of our review, they were offering approximately 80 different clubs for men, both right- and left-handed. In women's clubs, they only offered right-handed options, and only nine different clubs at that. For juniors, the selection was less than two dozen. The available brands were also slim: Confidence, Forgan, Palm Springs, and Lind were the only brands, with no familiar names like Callaway or Titleist.

Golf Outlets also doesn't seem to have any particular expertise when it comes to the sport. They have no brick-and-mortar locations, no helpful blog offering insights on equipment or technique, and no opportunities to order custom clubs.

You probably won't save money shopping at Golf Outlets, either. We found no options for free shipping, although their fine print does say that some items may ship for free. Shipping starts at $6.99 for UPS Ground. We also found that other online retailers of golf clubs tend to have Golf Outlets beat; unfortunately, Golf Outlets doesn't offer any kind of price match that would help them be more competitive with other sellers. Finally, while you can return your purchases within 30 days of your order, you should expect to pay a 20% restocking fee.

As we could see in the store's URL, Golf Outlets USA is operated by Shop247, which has an A+ rating as an accredited business with the BBB. However, we weren't quite so impressed with the customer complaints we found that referred to poor quality of items received (both through the Golf Outlets site and that of Shop247), difficulties contacting customer service and getting an acceptable resolution, and so forth.

With so many retailers of golf clubs on the market, Golf Outlets fails to impress. You're more likely to find what you need - and at better prices - with one of the higher-ranked businesses in our review.

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Continued from above

Every golfer can benefit from starting with a club fitting: a one-on-one session with a certified specialist who can match the right equipment to an individual's height, swing speed, and average trajectory. For those who don't have access to such professionals in their area, there are even services online that allow golfers to enter their basic body measurements and performance statistics to determine the best drivers, putters, and wedges for their unique style.

If you already know exactly what you need, consider shopping for your golf clubs online. You'll find the very same equipment offered in local pro shops, but often at a significant savings. And, of course, most of these online retailers carry an extensive line of extras, such as bags, balls, shoes and other apparel, making it a time-saving one-stop-shop for all of your golfing must-haves.

When considering the various stores that offer golf clubs, there are several factors to keep in mind as you shop:

  • Product Availability: How many golf clubs does the store carry? Do they offer many different brands or just a select few? How wide is their selection of accessories?
  • Price: How do the prices compare with other online retailers and your local golf shop? Is shipping included? Are there any discounts or membership plans available that could save you a little more?
  • Reputation: What is the business' track record with respect to customer service? Are customers typically satisfied with both the shopping experience and the quality of the golf clubs they buy? Is the company accredited by the Better Business Bureau?

TopConsumerReviews.com has reviewed and ranked the best Golf Club stores available today. We hope these reviews help you find the right golf clubs for your next trip down the fairway!

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