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      July 22, 2018

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Costume Craze vs Find Costume

Best Halloween Costumes

To help you find the Best Halloween Costumes, TopConsumerReviews.com provides you with an in-depth comparison of Costume Craze and Find Costume.

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Halloween has become one of the most entertaining holidays of the year. Kids and adults both get to dress up in fun and frightening costumes, attend parties, enter contests, and share in festivities. Halloween costumes themselves have become far more elaborate than the old "bedsheet-over-the-head" ghost of yesteryear.

Indeed, in retail stores you can find yourself spending hundreds of dollars on just one costume. Halloween costumes themselves have become far more elaborate than the old "bedsheet-over-the-head" ghost of yesteryear. With the advent of the internet, however, you can save 50% or more off traditional retail prices. From the comfort of your own home, you can easily browse hundreds of costumes to find just the one you're looking for.

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Best Reviews

2018

Halloween Costume Store Reviews

4.5 stars
Costume Craze

COSTUME CRAZE Visit Site

Costume Craze has a clean, easy site that is loaded with information but still effortless to use. And with thousands of customers to browse, they offer one of the largest costume selections in our review.

They start by prominently featuring their customer service hours at the top of the page. We found this very helpful; most sites have this information buried somewhere 2 or 3 levels down from the home page.

Down along the left side of the screen they list 20 costume categories, including cartoon characters, superheroes, and teen costumes. Some of these links send you to further subcategories; the traditional link, for example, sends you to a page where you can choose from over 40 more categories, including angels, Pirates, and Princesses. Once you reach a final category of costumes, you are presented with a thumbnail preview of each item. Clicking on a thumbnail will present you with a larger view of the costume, although in most cases the thumbnails themselves are large enough for you to easily see what the costume looks like.

Costume Craze also provides you with search options across the top of the screen; here you get to choose from Costumes on Sale, Adult, Teen, Child, Dog, and Shoes. Clicking on these links will let you browse through thousands of costumes at a time. However, we wish they had further provided themes within these categories; in order to see all the adult vampire costumes, for example, you have to manually look through the hundreds of thumbnails within the adult category.

Alternatively, Costume Craze provides a very useful search bar at the top of the home page. Entering information here (like "Vampire" or "Star Trek") quickly takes you to the thumbnail results of your search. When using the search bar, you are also presented with a unique ability to further refine your search with 5 options - Price range, Gender, licensing, Age, and Vendor. Some of these, including price and gender, are extremely helpful when viewing a large number of matches. It would be nice to see these options on all their costume lists!

When looking at pricing, we were pleased to see costs that compared favorably to most of the sites in our review. In fact, on some items Costume Craze had the lowest price of any of our reviewed sites.

Costume Craze provide same-day shipping on most items if the order is placed by 4pm cst. They also guarantee a flat $5.99 shipping fee for standard ground transportation for your order, no matter how many items you buy. That is a cost-savings option for those people ordering more than one costume or a number of accessories. And you can easily check the status of your order online.

The return policy offered by Costume Craze provides a worry-free return policy. This means that if you return the item in perfect condition with all pieces prior to 30 days from purchase for a full refund. If returned after 30 days the company charges a 15% restocking fee and anything left will be in the form of an in-store credit. Clearance items are considered final.

Costume Craze does almost everything right. They have a huge selection of costumes, low prices, same-day shipping, and helpful search options. Overall Costume Craze earns very high marks in our review.

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2 stars
Find Costume

FIND COSTUME Visit Site

Advertising that we could "find the perfect costume in half the time", we were hopeful that Find Costume would help us do just that. And, with a perfect A+ rating at the Better Business Bureau under FC's parent company, Future Memories, we expected an excellent experience. We were disappointed.

Yes, prices are low at Find Costume. We found that the costumes they carry are usually the same price as or lower than what their competitors are selling. Also, at the time of our review, there was a coupon code at the top of the page offering a discount of 5%.

Find Costume's selection is average. We looked at the page showing the year's top costume trends and found several costumes that were outdated - definitely not this year's hottest costumes. We also saw on the main page showing group costumes, one of the featured costumes was for a children's TV show that has been off the air for several years, and not likely to be a theme that adults today would want to wear.

What about shipping? How does Find Costume compare? That's a great question. FC has no posted shipping policy, leaving it as an unknown until a shopper actually puts something in the cart and enters their shipping information. We found that on a $20 costume, the shipping costs were $6.95. When we increased our order to $60, the shipping costs were $8.95. There was no way to know how much Find Costume charges for orders of other sizes, short of putting more items in our cart.

Find Costume's return policy is not customer-friendly. If you buy a costume in the month of October, it is non-returnable, no exceptions. Any other time of the year, you'll pay a 20% restocking fee - or a 10% restocking fee if you want an exchange instead. And, by the way, there are no returns or exchanges on "masks, hats, costumes with hats, bodysuits, shoes, costumes with asks, or mascot costumes".

What's worse, Find Costume has a disclaimer that blames the manufacturer if the costume you receive isn't like what's pictured on the site. We found one customer review describing how she ordered a firefighter costume for a boy made out of plastic/neoprene materials and instead received a toddler-sized costume made out of polyester - but Find Costume accepted no responsibility for the difference from what they advertised.

Shopping for your Halloween outfits at Find Costume could be a scary experience, full of tricks and few treats. We strongly recommend you consider a better-ranked retailer for your Halloween costume shopping.

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Continued from above

No more driving from store to store, fighting the crowds, or settling for what's "left over" after all the good costumes have been taken. With the advent of the internet, you can save 50% or more off traditional retail prices. From the comfort of your own home, you can easily browse hundreds of costumes to find just the one you're looking for.

When shopping at different online Halloween costume stores, you want to consider a few factors. Some of these include:

  • Selection.  Some stores have thousands of costumes available; others may have just a couple hundred. The more costumes they have, the greater chance you'll find what you're looking for.
  • Cost.  Even among online stores, costs vary widely. You want to find a store that reliably has low prices, passing the savings on to you.
  • Customer Service.  Do they let you check the status of your order online? Answer your questions in a FAQ section? Provide support after the sale?

TopConsumerReviews.com has reviewed and ranked the best Halloween costume stores online today. We hope these reviews help you with your next halloween costume purchase!

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