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      April 7, 2020

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Halloween Express vs Find Costume

Best Halloween Costumes

To help you find the Best Halloween Costumes, TopConsumerReviews.com provides you with an in-depth comparison of Halloween Express and Find Costume.

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Halloween has become one of the most entertaining holidays of the year. Kids and adults both get to dress up in fun and frightening costumes, attend parties, enter contests, and share in festivities. Halloween costumes themselves have become far more elaborate than the old "bedsheet-over-the-head" ghost of yesteryear.

Indeed, in retail stores you can find yourself spending hundreds of dollars on just one costume. Halloween costumes themselves have become far more elaborate than the old "bedsheet-over-the-head" ghost of yesteryear. With the advent of the internet, however, you can save 50% or more off traditional retail prices. From the comfort of your own home, you can easily browse hundreds of costumes to find just the one you're looking for.

Continue reading below reviews

Best Reviews

2020

Halloween Costume Store Reviews

4.5 stars
Halloween Express

HALLOWEEN EXPRESS

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Halloween Express has been around for over 20 years and currently holds an A- Better Business Bureau rating. You may have seen one of their retail stores that pop up right before the Halloween season. Halloween Express offers a full service online Halloween shopping experience. You will enjoy a well-functioning website and a solid selection of costumes to choose from.

Halloween Express arranges their products by categories and subcategories to help you in your search. For example, in the Kids category they have over 30 different subcategories, including animals, princesses, superheroes, and "new" items for each year. In the adult category they have horror, careers, sexy costumes, and more. When you click on these categories you are presented with dozens of different styles of costumes. Clicking on the thumbnail picture gives you a bigger picture to view details of the costume.

In addition to Adults and Kids, Halloween Express carries costumes for Pets, Couples, and Groups. Halloween Express also offers a good selection of costume accessories, such as hats, wigs, masks, and makeup. Like the costumes, all these items are easily searchable and viewable.

Halloween Express offers a list of additional consumer-friendly features, such as:

  • Same-day shipping. Order your costume by 1pm est and it is shipped out that same day.
  • Free shipping. Spend $75 or more and your costume ships for free. Ground shipping starts at $7.99 for smaller orders.
  • Order checking. You can easily check the status of your order online directly from their home page.
  • Return policy. Halloween Express offers a satisfaction guarantee on most items for up to 15 days after delivery. If you aren't happy with the item for any reason, you can return it - no questions asked.

Halloween Express is a one-stop shop for all things Halloween. With a solid selection, decent pricing, and a nice return policy Halloween Express is a strong contender for your Halloween costume business.

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2 stars
Find Costume

FIND COSTUME

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Advertising that we could "find the perfect costume in half the time", we were hopeful that Find Costume would help us do just that. And, with a perfect A+ rating at the Better Business Bureau under FC's parent company, Future Memories, we expected an excellent experience. We were disappointed.

Yes, prices are low at Find Costume. We found that the costumes they carry are usually the same price as or lower than what their competitors are selling. Also, at the time of our review, there was a coupon code at the top of the page offering a discount of 5%.

Find Costume's selection is average. We looked at the page showing the year's top costume trends and found several costumes that were outdated - definitely not this year's hottest costumes. We also saw on the main page showing group costumes, one of the featured costumes was for a children's TV show that has been off the air for several years, and not likely to be a theme that adults today would want to wear.

What about shipping? How does Find Costume compare? That's a great question. FC has no posted shipping policy, leaving it as an unknown until a shopper actually puts something in the cart and enters their shipping information. We found that on a $20 costume, the shipping costs were $6.95. When we increased our order to $60, the shipping costs were $8.95. There was no way to know how much Find Costume charges for orders of other sizes, short of putting more items in our cart.

Find Costume's return policy is not customer-friendly. If you buy a costume in the month of October, it is non-returnable, no exceptions. Any other time of the year, you'll pay a 20% restocking fee - or a 10% restocking fee if you want an exchange instead. And, by the way, there are no returns or exchanges on "masks, hats, costumes with hats, bodysuits, shoes, costumes with asks, or mascot costumes".

What's worse, Find Costume has a disclaimer that blames the manufacturer if the costume you receive isn't like what's pictured on the site. We found one customer review describing how she ordered a firefighter costume for a boy made out of plastic/neoprene materials and instead received a toddler-sized costume made out of polyester - but Find Costume accepted no responsibility for the difference from what they advertised.

Shopping for your Halloween outfits at Find Costume could be a scary experience, full of tricks and few treats. We strongly recommend you consider a better-ranked retailer for your Halloween costume shopping.

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Continued from above

No more driving from store to store, fighting the crowds, or settling for what's "left over" after all the good costumes have been taken. With the advent of the internet, you can save 50% or more off traditional retail prices. From the comfort of your own home, you can easily browse hundreds of costumes to find just the one you're looking for.

When shopping at different online Halloween costume stores, you want to consider a few factors. Some of these include:

  • Selection.  Some stores have thousands of costumes available; others may have just a couple hundred. The more costumes they have, the greater chance you'll find what you're looking for.
  • Cost.  Even among online stores, costs vary widely. You want to find a store that reliably has low prices, passing the savings on to you.
  • Customer Service.  Do they let you check the status of your order online? Answer your questions in a FAQ section? Provide support after the sale?

TopConsumerReviews.com has reviewed and ranked the best Halloween costume stores online today. We hope these reviews help you with your next halloween costume purchase!

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