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Costume Craze vs Costumes 4 Less

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COSTUME CRAZE

Costume Craze has a clean, easy site that is loaded with information but still effortless to use. And with thousands of customers to browse, they offer one of the largest costume selections in our review.

They start by prominently featuring their customer service hours at the top of the page. We found this very helpful; most sites have this information buried somewhere 2 or 3 levels down from the home page.

Down along the left side of the screen they list 20 costume categories, including cartoon characters, superheroes, and teen costumes. Some of these links send you to further subcategories; the traditional link, for example, sends you to a page where you can choose from over 40 more categories, including angels, Pirates, and Princesses. Once you reach a final category of costumes, you are presented with a thumbnail preview of each item. Clicking on a thumbnail will present you with a larger view of the costume, although in most cases the thumbnails themselves are large enough for you to easily see what the costume looks like.

Costume Craze also provides you with search options across the top of the screen; here you get to choose from Costumes on Sale, Adult, Teen, Child, Dog, and Shoes. Clicking on these links will let you browse through thousands of costumes at a time. However, we wish they had further provided themes within these categories; in order to see all the adult vampire costumes, for example, you have to manually look through the hundreds of thumbnails within the adult category.

Alternatively, Costume Craze provides a very useful search bar at the top of the home page. Entering information here (like "Vampire" or "Star Trek") quickly takes you to the thumbnail results of your search. When using the search bar, you are also presented with a unique ability to further refine your search with 5 options - Price range, Gender, licensing, Age, and Vendor. Some of these, including price and gender, are extremely helpful when viewing a large number of matches. It would be nice to see these options on all their costume lists!

When looking at pricing, we were pleased to see costs that compared favorably to most of the sites in our review. In fact, on some items Costume Craze had the lowest price of any of our reviewed sites.

Costume Craze provide same-day shipping on most items if the order is placed by 4pm cst. They also guarantee a flat $5.99 shipping fee for standard ground transportation for your order, no matter how many items you buy. That is a cost-savings option for those people ordering more than one costume or a number of accessories. And you can easily check the status of your order online.

The return policy offered by Costume Craze provides a worry-free return policy. This means that if you return the item in perfect condition with all pieces prior to 30 days from purchase for a full refund. If returned after 30 days the company charges a 15% restocking fee and anything left will be in the form of an in-store credit. Clearance items are considered final.

Costume Craze does almost everything right. They have a huge selection of costumes, low prices, same-day shipping, and helpful search options. Overall Costume Craze earns very high marks in our review.

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COSTUMES 4 LESS

Costumes4Less has an impressive selection of Halloween costumes, along with a selection of party supplies, wedding supplies, shoes, and - oddly enough - lingerie. At the time of our review, they carried more than 9,000 costume items ranging from infant to adult, across a wide variety of brands and themes. Prices start at just over $8 and go all the way up to nearly $1,500.

One of the easiest ways to find what you're looking for is to use Costume4Less' Costume Finder, located on their main Halloween Costume page. You can choose to filter their inventory by age range, gender, price, category, or theme. There's also a handy scrolling section beneath the Costume Finder that shows popular costume themes; we did think that some of them were a little outdated (e.g. Powerpuff Girls and Alice Through the Looking Glass).

We thought it was amusing to see a "Wheel of Fortune" pop-up when we visited the site: spin the wheel to get a discount ranging from 1% to 5% on your purchase. Be aware that you'll have to enter your email after you spin, and that the coupon is only valid for 24 hours. (For what it's worth, we spun and got a 5% discount.) You'll want that discount - Costumes4Less' prices were almost always higher than what we found on competitor websites.

Shipping is free on orders of $65 and higher, with a delivery timeframe of up to 8 business days. Expect to pay $7.95 in shipping costs for the first item, $4.95 for the second item, and $3.95 for the third item if your order is less than $65.

One confusing aspect of Costumes4Less' shipping policies is that you have to pay attention to which warehouse your items would be shipped from. When you enter your zip code on the Shipping information section (under the customer service link at the top of the page), you get a table with nearly two dozen warehouses and your expected delivery dates. If you're ordering multiple costume items, it's up to you to figure out if you'll get your items when you need them if they're coming from different locations. That's a layer of hassle that many customers won't like.

Given that the site proudly announces that Costumes4Less has been "online since 2003", we were surprised to see that they have no grade or accreditation with the Better Business Bureau. As we began to read what customers had to say about their experience with this retailer, it became apparent that people are generally not so thrilled with Costumes4Less. The words they most often use are "cheap", "poor quality", and "rip-off" - definitely not what you want to hear when deciding where to get your Halloween costume.

Many customers specifically disliked Costumes4Less' approach to returns: expect a 5% restocking fee and no refund on any shipping charges. If you want an exchange, however, you can do so for free - but with so many shoppers saying that the costumes or accessories they received were poorly made, fell apart when they got them, or were just "off" in general, this exchange policy doesn't seem like it'll do you much good.

For all of these reasons, Costumes4Less failed to impress with respect to Halloween costume shopping. We suggest you take a look at a more reputable retailer for your purchase.

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Halloween Costumes

To help you find the Best Halloween Costumes, TopConsumerReviews.com provides you with an in-depth comparison of Costume Craze and Costumes 4 Less.

Halloween has become one of the most entertaining holidays of the year. Kids and adults both get to dress up in fun and frightening costumes, attend parties, enter contests, and share in festivities. Halloween costumes themselves have become far more elaborate than the old "bedsheet-over-the-head" ghost of yesteryear.

Indeed, in retail stores you can find yourself spending hundreds of dollars on just one costume. Halloween costumes themselves have become far more elaborate than the old "bedsheet-over-the-head" ghost of yesteryear. With the advent of the internet, however, you can save 50% or more off traditional retail prices. From the comfort of your own home, you can easily browse hundreds of costumes to find just the one you're looking for.

No more driving from store to store, fighting the crowds, or settling for what's "left over" after all the good costumes have been taken. With the advent of the internet, you can save 50% or more off traditional retail prices. From the comfort of your own home, you can easily browse hundreds of costumes to find just the one you're looking for.

When shopping at different online Halloween costume stores, you want to consider a few factors. Some of these include:

  • Selection.  Some stores have thousands of costumes available; others may have just a couple hundred. The more costumes they have, the greater chance you'll find what you're looking for.
  • Cost.  Even among online stores, costs vary widely. You want to find a store that reliably has low prices, passing the savings on to you.
  • Customer Service.  Do they let you check the status of your order online? Answer your questions in a FAQ section? Provide support after the sale?

TopConsumerReviews.com has reviewed and ranked the best Halloween costume stores online today. We hope these reviews help you with your next halloween costume purchase!



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