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Find Costume vs Costume City

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FIND COSTUME

Advertising that we could "find the perfect costume in half the time", we were hopeful that Find Costume would help us do just that. And, with a perfect A+ rating at the Better Business Bureau under FC's parent company, Future Memories, we expected an excellent experience. We were disappointed.

Yes, prices are low at Find Costume. We found that the costumes they carry are usually the same price as or lower than what their competitors are selling. Also, at the time of our review, there was a coupon code at the top of the page offering a discount of 5%.

Find Costume's selection is average. We looked at the page showing the year's top costume trends and found several costumes that were outdated - definitely not this year's hottest costumes. We also saw on the main page showing group costumes, one of the featured costumes was for a children's TV show that has been off the air for several years, and not likely to be a theme that adults today would want to wear.

What about shipping? How does Find Costume compare? That's a great question. FC has no posted shipping policy, leaving it as an unknown until a shopper actually puts something in the cart and enters their shipping information. We found that on a $20 costume, the shipping costs were $6.95. When we increased our order to $60, the shipping costs were $8.95. There was no way to know how much Find Costume charges for orders of other sizes, short of putting more items in our cart.

Find Costume's return policy is not customer-friendly. If you buy a costume in the month of October, it is non-returnable, no exceptions. Any other time of the year, you'll pay a 20% restocking fee - or a 10% restocking fee if you want an exchange instead. And, by the way, there are no returns or exchanges on "masks, hats, costumes with hats, bodysuits, shoes, costumes with asks, or mascot costumes".

What's worse, Find Costume has a disclaimer that blames the manufacturer if the costume you receive isn't like what's pictured on the site. We found one customer review describing how she ordered a firefighter costume for a boy made out of plastic/neoprene materials and instead received a toddler-sized costume made out of polyester - but Find Costume accepted no responsibility for the difference from what they advertised.

Shopping for your Halloween outfits at Find Costume could be a scary experience, full of tricks and few treats. We strongly recommend you consider a better-ranked retailer for your Halloween costume shopping.

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COSTUME CITY

Your first impression at Costume City will not be your last. The site appears professional, well organized and easy to navigate. However, after spending a short time on the site you'll learn that the selection is smaller than our higher ranked stores, the price comparison between competitors is unfavorable and the return policy would leave anyone unsure.

While some companies provide thousands of costumes, that is not the case at Costume City. The selection was much smaller than most of the online stores and harder to find what you're looking for. However, the selection was not our biggest complaint.

Although it's true that Costume City provides a return policy, it's comical at best. In the event that your costume is the wrong size, color or just not the one you want, you have 2 days to call Costume City and let them know. Then you only have 5 days to actually get the product back to them for your money back. Apparently once you order a costume from Costume City the clock starts ticking and the world stops for you to make a decision. Don't plan on traveling if you've ordered a costume from this place. In the event you could actually meet their incredible timeframe restriction, you have several additional hoops to jump through in the process.

In addition, the pricing at Costume City was high compared to most of the competition. We found one costume that appeared to be the exact same and it was $10.00 more. Inflated pricing, ridiculous return policy and poor selection - our best suggestion is to shop somewhere else.

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Halloween Costumes

To help you find the Best Halloween Costumes, TopConsumerReviews.com provides you with an in-depth comparison of Find Costume and Costume City.

Halloween has become one of the most entertaining holidays of the year. Kids and adults both get to dress up in fun and frightening costumes, attend parties, enter contests, and share in festivities. Halloween costumes themselves have become far more elaborate than the old "bedsheet-over-the-head" ghost of yesteryear.

Indeed, in retail stores you can find yourself spending hundreds of dollars on just one costume. Halloween costumes themselves have become far more elaborate than the old "bedsheet-over-the-head" ghost of yesteryear. With the advent of the internet, however, you can save 50% or more off traditional retail prices. From the comfort of your own home, you can easily browse hundreds of costumes to find just the one you're looking for.

No more driving from store to store, fighting the crowds, or settling for what's "left over" after all the good costumes have been taken. With the advent of the internet, you can save 50% or more off traditional retail prices. From the comfort of your own home, you can easily browse hundreds of costumes to find just the one you're looking for.

When shopping at different online Halloween costume stores, you want to consider a few factors. Some of these include:

  • Selection.  Some stores have thousands of costumes available; others may have just a couple hundred. The more costumes they have, the greater chance you'll find what you're looking for.
  • Cost.  Even among online stores, costs vary widely. You want to find a store that reliably has low prices, passing the savings on to you.
  • Customer Service.  Do they let you check the status of your order online? Answer your questions in a FAQ section? Provide support after the sale?

TopConsumerReviews.com has reviewed and ranked the best Halloween costume stores online today. We hope these reviews help you with your next halloween costume purchase!



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