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Spirit Halloween vs Find Costume

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SPIRIT HALLOWEEN

Spirit Halloween is an extension of the Spirit Halloween retail stores. Those stores have been in existence for over 25 years. Their retail stores are only open in September and October, however their online store is open all year.

Their success in retail stores is not lost on the website. Visually, the site is friendly and fun. On the home page you find a variety of colorful links to other Halloween-related areas. They also provide you with a zip code search box, where you can find the retail store nearest you.

Along the left side of the screen they display 12 different categories of items to shop for, including men's costumes, couples costumes, and baby costumes. Within each of these categories you have further subcategories to search, which make finding the costume you want a snap. Along the top of the screen they give you the same categories, so no matter where you are on the site, you can always search by category.

If you've ever visited a Spirit Halloween store you're instantly impressed with the selection and organization of the selections. Perhaps not surprisingly, the online site is very similar to the stores. We liked that you can find a selection of costumes here not offered by other stores.

Orders placed by 12:00 noon EST are usually shipped same day. Once an order is placed, a confirmation email is sent to the buyer; within this email is a link so that you can track the status of your order online. While not as convenient as some of the other sites, nevertheless they do give you online tracking information.

Spirit Halloween allows you to return most costumes as long as they are unopened and in their factory-sealed packages within 21 days of purchase for a full refund. This is acceptable if you change your mind after placing the order; however if you open the package and try the costume on, only to find it doesn't fit, you cannot return the costume.

Spirit Halloween offers an FAQ link directly from their main page. This section only contains answers to 6 of their most commonly asked questions. However, their customer service section is quite extensive, with 8 different areas of information.

In addition to costumes, Spirit Halloween also offers some other fun Halloween areas. They provide links to Halloween-related Recipes, Crafts, Games, and Party Tips. While not extensive, they do provide a more fun holiday experience than just offering costumes.

In all, Spirit Halloween is a fine extension of the Spirit Halloween retail stores. With a user-friendly website, great prices, and an extensive selection, Spirit Halloween provides a good choice for your Halloween costume needs.

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FIND COSTUME

Advertising that we could "find the perfect costume in half the time", we were hopeful that Find Costume would help us do just that. And, with a perfect A+ rating at the Better Business Bureau under FC's parent company, Future Memories, we expected an excellent experience. We were disappointed.

Yes, prices are low at Find Costume. We found that the costumes they carry are usually the same price as or lower than what their competitors are selling. Also, at the time of our review, there was a coupon code at the top of the page offering a discount of 5%.

Find Costume's selection is average. We looked at the page showing the year's top costume trends and found several costumes that were outdated - definitely not this year's hottest costumes. We also saw on the main page showing group costumes, one of the featured costumes was for a children's TV show that has been off the air for several years, and not likely to be a theme that adults today would want to wear.

What about shipping? How does Find Costume compare? That's a great question. FC has no posted shipping policy, leaving it as an unknown until a shopper actually puts something in the cart and enters their shipping information. We found that on a $20 costume, the shipping costs were $6.95. When we increased our order to $60, the shipping costs were $8.95. There was no way to know how much Find Costume charges for orders of other sizes, short of putting more items in our cart.

Find Costume's return policy is not customer-friendly. If you buy a costume in the month of October, it is non-returnable, no exceptions. Any other time of the year, you'll pay a 20% restocking fee - or a 10% restocking fee if you want an exchange instead. And, by the way, there are no returns or exchanges on "masks, hats, costumes with hats, bodysuits, shoes, costumes with asks, or mascot costumes".

What's worse, Find Costume has a disclaimer that blames the manufacturer if the costume you receive isn't like what's pictured on the site. We found one customer review describing how she ordered a firefighter costume for a boy made out of plastic/neoprene materials and instead received a toddler-sized costume made out of polyester - but Find Costume accepted no responsibility for the difference from what they advertised.

Shopping for your Halloween outfits at Find Costume could be a scary experience, full of tricks and few treats. We strongly recommend you consider a better-ranked retailer for your Halloween costume shopping.

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Halloween Costumes

To help you find the Best Halloween Costumes, TopConsumerReviews.com provides you with an in-depth comparison of Spirit Halloween and Find Costume.

Halloween has become one of the most entertaining holidays of the year. Kids and adults both get to dress up in fun and frightening costumes, attend parties, enter contests, and share in festivities. Halloween costumes themselves have become far more elaborate than the old "bedsheet-over-the-head" ghost of yesteryear.

Indeed, in retail stores you can find yourself spending hundreds of dollars on just one costume. Halloween costumes themselves have become far more elaborate than the old "bedsheet-over-the-head" ghost of yesteryear. With the advent of the internet, however, you can save 50% or more off traditional retail prices. From the comfort of your own home, you can easily browse hundreds of costumes to find just the one you're looking for.

No more driving from store to store, fighting the crowds, or settling for what's "left over" after all the good costumes have been taken. With the advent of the internet, you can save 50% or more off traditional retail prices. From the comfort of your own home, you can easily browse hundreds of costumes to find just the one you're looking for.

When shopping at different online Halloween costume stores, you want to consider a few factors. Some of these include:

  • Selection.  Some stores have thousands of costumes available; others may have just a couple hundred. The more costumes they have, the greater chance you'll find what you're looking for.
  • Cost.  Even among online stores, costs vary widely. You want to find a store that reliably has low prices, passing the savings on to you.
  • Customer Service.  Do they let you check the status of your order online? Answer your questions in a FAQ section? Provide support after the sale?

TopConsumerReviews.com has reviewed and ranked the best Halloween costume stores online today. We hope these reviews help you with your next halloween costume purchase!



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