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      January 27, 2020

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Crestron vs ADT Pulse

To help you find the Best Home Automation, TopConsumerReviews.com provides you with an in-depth comparison of Crestron and ADT Pulse.

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Get Started On Home Automation Today With Frontpoint! With the latest technology available, home automation has hit homeowners with force. Millions of Americans are enjoying the confidence, control, and convenience that home automation brings.

You have a large variety of home automation options available to you. You can scan your property with video cameras, lock or unlock the doors, and turn on or off the lights from anywhere in the world. With some systems you can also control the temperature in your house, play music in selected rooms, and more.

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Best Reviews

2020

Home Automation Reviews

4.5 stars
Crestron

CRESTRON

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Cost:

Starts at $10,000 and up

Crestron is not only a big name in the high-end home automation business, they're the biggest home automation company in the world. The company is based in New Jersey and was started over 40 years ago. Crestron provides home automation products and installation services in many countries across the globe.

Crestron's home automation system allows customers to have "scenes" programmed throughout their house. With the touch of a button on a touch screen keypad, iPod, iPad or web based Smartphone, a customer can change the environment, lighting or sound in a room by choosing a preprogrammed "scene". For example, when going to bed, a "Goodnight" button would potentially turn off the lights throughout a house, change the thermostats, shut the blinds, and more. An unlimited amount of "scenes" can be established on the Crestron system, and they can be customized to individual needs.

Crestron sells their home automation products through authorized dealers in local areas. We found a handful of dealers in the zip codes we sampled and weren't surprised with their presence given the number of years this company has been around. As with many home automation companies, pricing was not available on their website. This is because each Creston home automation system is custom-tailored to the homeowner's needs.

We searched for customer feedback on Crestron and found a common theme - that Crestron is hard to program. While the homeowner doesn't program the system (only authorized Crestron dealers program it), this can result in higher customization costs. However, the advantage with a wide-open system like Crestron is that it can be customized in almost any way you'd like. Some other systems have a boxed-in interface that can't be changed, or only expose certain automation options for the home. With Crestron, the sky's the limit as far as automation goes.

With the great flexibility that Crestron offers, comes a great responsibility on the part of the Crestron dealer. More than any other home automation system, you need to be sure the dealer you hire to automate your home is reputable and knows what they're doing. Of the complaints we found, almost all of them could be traced to the way the system was implemented, rather than with the Crestron system itself. When done correctly, Crestron is easily the most powerful and impressive home automation system available.

If you have a larger home, or desire a high level of automation, Crestron should be the first company you look at. With their high level of customization, industry knowledge, and global reach, they earn some of our highest marks.

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2.5 stars
ADT Pulse

ADT PULSE

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Cost:

Starting at $399 installed

ADT has been a leading player in the home security service industry for years. Integrating their security system history with home automation services they have created ADT Pulse. ADT Pulse is a system that allows you to arm/disarm your security from almost anywhere, but also gives control of lighting, video, and climate. The system is customizable with 3 different packages.

The Select plan includes:

  • ADT 24/7 Burglary & Theft Monitoring
  • Fire & Flood Monitoring
  • Carbon Monoxide Monitoring
  • Remote Web & Mobile access including remote are/disarm (via online portal and mobile app)
  • Email & Text alerts and notifications
  • Quality Service Plan

The Advantage plan includes everything the Select plan has plus:

  • Lighting & Thermostat control
  • Small Appliance control

The Premier plan includes everything in the Select and Advantage plans plus:

  • Remote Real-time video
  • Home control touch screen

The website is very professional in appearance and while the information that is provided is easy to use and understand, there is not a lot of readily available information on the site. The best example of this is that the site wants you to input personal information so they can contact you just to get the prices of the different packages. Outside research on search engines was needed to get price information for the Select and Advantage plans and we were unable to find price information about the Premier plan.

The Select plan will cost $399 for installation and $46.99 per month for 36 months. The Advantage plan costs $749 for installation after online discount and costs $49.99 per month after discount ($67.99 after 12 months). All plans use Z-Wave compatible products which is a wireless system that allows home electronics to communicate via remote control. If you have unresolved problems that can not be fixed to your satisfaction with the first 6 months, ADT will refund your money and any monthly fees during that time period.

ADT Pulse has an overall subpar website with difficult to find, even impossible to get information. The company does have a longstanding reputation of quality products and services but the ADT Pulse website makes it hard to get all the information you need to make a solid purchasing decision.

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Continued from above

Usually all you need is a computer or a mobile phone to easily control and monitor the many aspects of your home. Home automation can also be enhanced with a home security system to offer added security for your home and family.

There are a number of competent home automation companies that exist today. However, these home automation services can vary greatly in features offered and installation costs. Before selecting a home automation system, you should consider the following:

  • Usability. How technically savvy do you have to be to operate the home automation product? If it's too complicated, it's just not worth it.
  • Customer service. If you have a question or problem with your home automation system, will there be someone who can quickly answer your questions?
  • Guarantee. If the home automation system doesn't work, or you change your mind, can you return it for your money back?

TopConsumerReviews.com has reviewed and ranked the best Home Automation solutions available today. We hope these reviews help you find the right home automation system that you're looking for!

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