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      April 7, 2020

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Brinks vs ADT

Best Home Security Systems

To help you find the Best Home Security Systems, TopConsumerReviews.com provides you with an in-depth comparison of Brinks and ADT.

To see ALL of our reviews for the Best Home Security Systems, please Click Here

Where can you find the best home security system? Today's marketplace gives you more options than ever, with packages ranging from budget-friendly, basic home monitoring with equipment you install yourself, to technician-installed systems that include smoke and flood detectors.

Before you determine which home security system is right for your needs, it's important to understand why you should have one. Although crime rates have been dropping in some areas, there are still nearly 2 million break-ins nationwide every year, resulting in losses of at least $2,000 on average. And, even if a burglary doesn't lead to a big financial loss, there's no way to put a monetary value on the peace of mind that vanishes when you find out that an intruder was inside your home.

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Best Reviews

2020

Home Security Systems Reviews

4 stars
Brinks

BRINKS

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Features:

30-day risk-free guarantee with no termination fees

DIY or professional installation available

2-year warranty on equipment

Award-winning customer service

Some systems require 3-year monitoring contract

Monitoring fees of $29-$39/month

With more than 1 million subscribers, Brinks offers some of the most popular home security systems available today. J.D. Power and Associates named this company as their top-rated provider for customer satisfaction, clearly demonstrating the business' success in providing peace of mind through excellent security system coverage.

Brinks gives you lots of choices. Do you prefer professional installation or do-it-yourself? Would you rather order online or over the phone? The decision is yours. That's a breath of fresh air, compared with many of the big-name home security systems providers that won't do anything until you meet with an overly eager sales rep.

Let's take a look at the four home security systems packages Brinks offers:

  • Nest Secure: this is the only one with no required contract. You'll pay $399 for your equipment (or $11.08/month with no interest), and $29/month for monitoring. The package consists of the Nest Guard (keypad/motion detector/alarm/panic button all in one, plus Google Assistant), Nest Detect (a sensor that detects motion as well as open/close), and Nest Tag (a key fob that you tap on the Guard to arm/disarm the system). Your package comes with 2 Detects and 2 Tags, and you can add more as desired.
    Some of the features incorporated into the Nest devices are, frankly, very cool. The Detect sensors have Pathlight, which turns them on and off as people pass - a default nightlight. Remind Me alerts can be set up to let you know if you're the last one to leave home or the first one to get back, so that you can arm/disarm accordingly without forgetting. You may also want to check out the features of Quiet Open, Dog Pass, and even everything Google Assistant can do with your Brinks system.
  • Smart Security Essential: billed as "easy DIY install at an affordable price", this package has an equipment cost of $199 and monitoring fees of $29/month. A 36-month service agreement is required. This entry-level package gives you 2 wireless door sensors, a wireless motion sensor, and a touchscreen control panel that can be used as a smart home hub for any home automation device you may already have or choose to add on to your home security system.
  • Smart Security Complete: adding on to the Essential package, this tier gives you access to 24/7 video monitoring via smartphone. Your equipment will cost $499 (or $13.86/month with no interest fees) and it comes with 3 wireless door sensors, 2 wireless motion sensors, an indoor camera with night vision, and the Home Touch control panel. This plan also requires a 3-year service agreement, and monitoring costs $39/month.
  • Smart Security Ultimate: as the only package that comes with free professional installation, it should be no surprise that it's also the most expensive at $1099 (or $30.53/month with no interest) for your equipment. The package comes with the touchscreen control panel, video doorbell, 2 wireless motion sensors, 3 wireless door sensors, and an outdoor camera. You'll pay the same $39/month (with a 3-year contract too) for your monitoring service.

We appreciate that Brinks offers a 30-day satisfaction guarantee. If you don't love your home security system, you can end your service without paying a termination fee. While we'd like to see them up the ante by offering a refund of any fees already paid, this is still a decent way to give you a low-risk way to see if their coverage and equipment is a good fit.

While you can get home security systems that are less expensive equipment-wise, you can't go wrong with everything Brinks has to offer if you're willing to spend the money and don't mind committing to a 3-year service agreement on most packages. Their reputation is stellar, and your safety is in very good hands with any Brinks home security system.

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3 stars
ADT

ADT

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Features:

Installation fees starting at $99

Required contracts of 24 to 36 months

Monthly monitoring ranging from $27.99 to $58.99/month

Landline or wireless monitoring packages available

ADT enjoys some of the highest name recognition in the home security systems industry. It's no wonder - with more than 140 years of experience providing security of many different kinds, this company has been around for a long time.

One of the advantages of ADT's size is their 24/7 monitoring centers: with six locations throughout the US, you don't have to worry that a natural disaster or other event will disrupt your coverage. This is a huge benefit compared with smaller companies that use a single location to provide their monitoring services.

As with many products, however, brand names can equal more money from your wallet - and ADT is one of the most expensive home security systems available today. Their entry-level package, the Basic, sounds like a good deal at just $27.99/month - but you'll have to have a landline. That's great if you haven't made the switch to purely mobile for your phone usage; otherwise, you'll need to factor in the costs of installing a landline and paying for its monthly service separately from your ADT package.

There's a big price jump from the Basic to the next level of service, ADT Pulse. You won't need a landline because this package is monitored wirelessly, but you'll be paying $53.99/month for the service. And, if you want to add video surveillance to your home security setup, ADT charges a hefty $58.99/month for their highest level of coverage.

There are three main packages offered by ADT, which may be named differently depending on your part of the country and the partner provider servicing your area. In a nutshell, here's what you can expect:

  • Traditional: ADT's most economical home security system, this includes a digital panel, entryway contacts/sensors, wireless keychain remote, motion detector, yard signs and window decals, and 24/7 monitoring. While ADT doesn't specify on their site exactly how many entryway sensors are included, customer comments indicate that you should expect to receive 3 in your initial equipment package and you can add more as you need them.
  • Control: this level of coverage adds remote arm/disarm, smart home controls, and customizable alerts, schedules and automations to your home security system.
  • Video: as the top tier of service, this package increases your protection with security cameras that can be live streamed from mobile devices, and that allow you to record and save video clips.

All ADT systems require professional installation, with fees starting at $99 and increasing as you add more equipment.

Be aware that all of these prices may vary, depending on where you live. ADT doesn't publicize their rates on their main website, because the monitoring, installation and equipment charges depend on your local service area. So, take all of the amounts in this review as a ballpark figure.

ADT offers a 6-month money-back guarantee. It states that you "may receive a refund" of the installation price and any monitoring fees already paid if the company can't resolve any service- or installation-related concerns, but certain restrictions apply. Looking at the fine print, these conditions just require you to have all equipment fully removed before your refund is processed, and any system-related issues can't have been caused by you.

While ADT gives you the advantage of a long history and the comfort of brand recognition, their prices and packages are not transparent - and many customers complain about hidden fees, the lengthy contract requirements, and charges they didn't expect. Most of the home security systems ADT puts together can be found with other providers - who charge much less, with no required contracts.

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Continued from above

You may feel like your home won't be a target because you live within a gated community or you have strong deadbolts and motion-activated floodlights. While those preventative measures can make it less likely you'll be the target of a home invasion or robbery, the most determined criminals can still gain access to your house. For that reason, the experts strongly recommend that you invest in a 24/7 monitored home security system. Not only does it make it less likely that a criminal will target your house to begin with, but it also ensures that any attempts to break into your home will be detected immediately and reported to you and to local law enforcement.

When considering the many home security systems on the market today, you'll quickly see that they vary widely with respect to features, provided equipment, and service fees. Some providers give you all of the sensors and other equipment at no cost, with the understanding that you'll install the needed components on your own. Other services require you to make an appointment with a technician who will set up your home security system for you. Also, while most systems are monitored using wireless connections, some companies still use landlines - which can add to your costs if you are one of the millions of homeowners who rely solely on mobile phones and need to add a landline to use the home security system.

As you look through home security systems reviews, it's easy to get bogged down in the numerous packages, price points, and add-on features. Keep in mind the following basic criteria, to help you narrow down the options to find the right protection for your home:

  • Equipment and Installation Costs: What will you pay to get the equipment needed for the level of coverage you want? If the equipment isn't given to you free of charge, do you own it outright or do you pay monthly to rent it? If there's no charge, are there add-ons not included with the basic setup that you'll need to pay for? If a technician install is required, how much will you pay for the service?
  • Monitoring Service. Will your home security system be monitored around the clock? What do customers say about the response time of the service? Will local authorities be contacted directly and immediately, or will the company reach out to you first (e.g. false alarms)? How much does the monitoring cost per month?
  • Satisfaction Guarantee. If you're unhappy with your home security system for any reason, can you get a refund? Is there a warranty period on any provided equipment?
  • Reputation. What do current and previous customers say about their experience with the home security system? Has the provider been rated by the Better Business Bureau? Does the company deliver on its promises to keep you safe?

TopConsumerReviews.com has reviewed and ranked the best home security systems available today. We hope this information gives you all of the insight needed to identify the home security system that will protect you and your loved ones now and in the future!

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