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      June 19, 2018

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Comcast Xfinity vs CPI Security

Best Home Security Systems

To help you find the Best Home Security Systems, TopConsumerReviews.com provides you with an in-depth comparison of Comcast Xfinity and CPI Security.

To see ALL of our reviews for the Best Home Security Systems, please Click Here

Home Security Systems are more important than ever before. Crime is on the rise in many areas of the country. Over 2 million burglaries occur every year, with the average dollar loss over $2,000 - not to mention the potential harm to personal safety. Many experts point to the nation's current economic troubles and high unemployment as leading indicators for a continued rise in the crime rate.

Safeguarding your home is vitally important to the protection of your property and family. Properly placed exterior lighting and good dead bolts can help reduce your odds of being a victim - but unfortunately, an experienced criminal can generally get through nearly all locks within 60 seconds. As a result, most experts suggest investing in a home security system - preferably one that is monitored by a live service for the utmost protection.

Continue reading below reviews

Best Reviews

2018

Home Security Systems Reviews

1.5 stars
Comcast Xfinity

COMCAST XFINITY Visit Site

Features:

Free equipment up to $925

Monitoring starts at $24.95/month for Comcast customers, $39.95 for non-Comcast customers.

Comcast Xfinity, the well-known cable television, telephone and internet provider, also offers home security systems and alarm monitoring packages. Overall we found Comcast's offering in the world of home security to be overpriced and less impressive than many of the other similar services.

We'll start with the positives and say that the Comcast home security system offers some of the most modern features in remote home security today. All plans come with the standard professional 24/7 alarm monitoring, remote cell phone or laptop access to your security system, live video monitoring, even the ability to remotely control the lights and thermostat in your home through your favorite electronic device. Fire, flood and carbon monoxide alerts, easy to use touch screen controls and many other bells and whistles are available with the Comcast security system.

The problem is that it's all quite expensive when compared to other similar services. The entry level package that is being offered for $24.95/month is only available for Comcast "triple-play" customers, which means you must also purchase cable TV, telephone landline, and internet services to get that price. If you don't, the entry level package goes up to $39.95/month, with an installation fee that starts at $99. What's more is that the $39.95/month package includes bare-bones equipment with only 3 door/window sensors and 1 motion detector.

We would think most people have more than 3 doors and windows, and would require the next level package which goes up to $49.95/month and a whopping $399 minimum installation cost. Even then you still only get the 3 door/window monitors and 1 motion detector, but they throw in some video cameras for the live video monitoring and a thermostat/light controller. There is, of course, the option to purchase additional sensors or door/window monitors, over and above the cost of the package.

The security system page is just an add-on to the main Comcast website, and it feels very much like an afterthought. There are no links to testimonials or reviews of any sort for their home security systems and most of the links lead you back to the standard cable TV or internet services for which Comcast is widely known. In comparing the other home security companies we've reviewed against Comcast, nearly all of them either offer a cheaper price, a better package of equipment, or both. It's hard to give Comcast Xfinity home security a very high rating when so many other home security systems seem to offer a lot more for the money. Plus, customers won't be forced to deal with yet another cable company and all that entails.

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1 star
CPI Security

CPI SECURITY Visit Site

Features:

Monitoring promotional offer 3 months for $29.95/month, then increases to $49.95/month

Free installation and/or equipment, depending on selected package

CPI Security is a home security systems company that offers traditional hardwired security systems, wireless home security systems, as well as a host of remote control options for various items in your home such as locks, thermostats, and even garage doors. The equipment is modern and the services provided are equal to many of the other home security providers we have reviewed, but the cost is quite a bit higher. In addition, we found many instances of customer complaints.

The basic CPI system is called In-Touch, and it functions much like other 24/7 rapid response alarm monitoring systems. If something triggers the home security alarm, an emergency operator responds in seconds to address the alert. The security system is completely wireless, so it does not rely on a hard line that can be cut or knocked out in a storm. The basic home security package comes with one motion detector, one HD video camera, a fire detector, 6 window and door monitors and a remote keyless door lock. Additional equipment, such as glass break detectors and carbon monoxide alarms, can be purchased separately and added to the system. As with many other modern alarm systems, the customer can monitor the system remotely via their smart phone or other electronic device. Additionally, the system can be set up to control the heat, lights, and locks in the house remotely as well.

Our main objection to CPI Security is the expense. The website describes a promotional offer of $29.95 a month for the first three months of home security monitoring services, but neglects to say anywhere how much the cost goes up after that period. As it turns out, the increase is up to $49.95 per month, much higher than most of the other similar home security providers we have reviewed.

Additionally, as we reviewed CPI's reputation we discovered a long list of customer complaints, mostly surrounding their sales practices and hidden fees. Many customers complained of being locked into a 5 year commitment period without ever having been informed of it. Several others complained of hidden upgrade charges and promised refunds that were never delivered.

With all the other home security companies out there, we can't recommend taking your chances on a company that charges among the highest fees in the industry and appears to have a fairly spotty reputation. We suggest looking at one of the higher rated companies.

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Continued from above

Statistics show that the majority of criminals will choose a home without a security system and bypass those better protected. Home security systems can vary greatly in protection and cost. Some home security systems provide free equipment along with a monthly monitoring contract, while others charge hundreds of dollars for installation as well as monitoring services. The best home security systems are flexible with or without home phone line requirements.

Before reading any home security systems reviews it's important to be familiar with some important home security aspects and features. These include:

  • Equipment and Installation Costs.  What does the company charge for the home security system equipment? How many sensors does that include? Is installation a separate charge?
  • Monitoring Service.  Does the company provide a 24 hour, 7 day a week, live home security monitoring service that will quickly contact authorities in the event of a break-in?
  • Guarantee.  Does the company provide a money back guarantee for their home security systems, or a warranty for faulty equipment?

TopConsumerReviews.com has reviewed and ranked the best home security systems available today. We hope these reviews will help you find the right home security system to keep you and your family safe for years to come!

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