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Frontpoint vs Alarm Relay

Best Home Security Systems

To help you find the Best Home Security Systems, TopConsumerReviews.com provides you with an in-depth comparison of Frontpoint and Alarm Relay.

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Home Security Systems are more important than ever before. Crime is on the rise in many areas of the country. Over 2 million burglaries occur every year, with the average dollar loss over $2,000 - not to mention the potential harm to personal safety. Many experts point to the nation's current economic troubles and high unemployment as leading indicators for a continued rise in the crime rate.

Safeguarding your home is vitally important to the protection of your property and family. Properly placed exterior lighting and good dead bolts can help reduce your odds of being a victim - but unfortunately, an experienced criminal can generally get through nearly all locks within 60 seconds. As a result, most experts suggest investing in a home security system - preferably one that is monitored by a live service for the utmost protection.

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Best Reviews

2018

Home Security Systems Reviews

5 stars
Frontpoint

FRONTPOINT Visit Site

Features:

No installation charges

Monitoring plans start at $34.99

Customer Information: 1-866-363-8426

TopConsumerReviews.com Best-In-Class Blue Ribbon Award Frontpoint offers state-of-the-art home security systems at extremely affordable prices. Their forward-thinking approach to home security and focus on customer service has them leading the pack of home security systems.

To start with, Frontpoint is the only home security system that is 100% wireless and 100% cellular. Why is this important? In a traditional, landline home security system, burglars can disable the system simply by snipping phone lines or cutting cable wires, which renders the home security system powerless. Instead, wireless cellular systems are a safer and more reliable alternative. With Frontpoint, you're not required to have a landline phone, an internet connection, or any phone at all. The alarms from the Frontpoint control panel reach their monitoring center over a secure cellular network.

Installing the Frontpoint home security system is very easy. You may have heard horror stories about other home security systems, where a technician has to visit the home, drill holes in the walls, and hard-wire the system. Frontpoint heard these stories too - so they developed a pre-programmed, out of the box, do-it-yourself solution that you can set up in as little as 30 minutes. The Frontpoint home security components connect instantly to their Control Panel over a wireless frequency, which makes installation a snap. The Control Panel signals the monitoring station using its built-in cellular device, so there is no need for a connection with the home landline or internet cable. This also lets you grow, expand, and change your home security system whenever you want. You can even take it with you when you move!

Frontpoint's high-tech home security features don't stop there. Once you have your home security system installed, you can start receiving instant alerts if a window breaks, a door opens, the power goes out, or even when a child comes home. Plus, you'll be able to access your home security system with any device that can connect to the internet. If you're on a computer, a laptop, or a tablet device, you can use their online customer portal. If you have an iPhone, iPad, Android, Blackberry, or Windows phone, you can enjoy their free smartphone apps to check on your home security system. Their advanced home automation features let you control lights, thermostat and door locks, from the road, adding convenience while saving energy. And with their optional video surveillance features, you can even see what's going on as well.

Frontpoint's equipment is very affordable and can be easily customized to meet your needs. You can choose from one of their 3 monitoring plan options:

  • Protection Monitoring. Their basic plan, covering you for intrusion, fire, environmental hazards and life safety conditions. This plan includes 100% cellular monitoring at no extra charge and 24/7 coverage. The cost is $34.99 per month.
  • Interactive Monitoring. Like the name implies, this plan lets you interact with your security system - from anywhere. Take advantage of free mobile apps and remote system control. Additionally, this plan automates your home lighting, for greater convenience, and adds advanced features like Crash-and-Smash and geo services. Like all Frontpoint plans, Interactive monitors your home for intrusion, fire, environmental hazards and life safety conditions. This plan includes 100% cellular monitoring at no extra charge and 24/7 coverage. The cost is $44.99 per month.
  • Ultimate Monitoring. Includes all features listed in the other two plans, plus Video Surveillance. You can monitor your home remotely, via live streaming video. All mobile apps are included, as well as Crash-and-Smash and Frontpoint's full Home Automation suite, enabling control of lights, locks and thermostats. Like all Frontpoint plans, Ultimate monitors your home for intrusion, fire, environmental hazards and life safety conditions. This plan includes 100% cellular monitoring at no extra charge and 24/7 coverage. The cost is $49.99 per month.

To make things even more affordable, all of their home security equipment comes with Free Shipping.

One great thing about Frontpoint home security systems is how easily they can be expanded. Frontpoint offers a wide variety of sensors that can be added onto your home security system at any time. These sensors can help you monitor for intrusions, fires, environmental concerns, and even medical emergencies. Plus, your monthly monitoring fees remain the same - no additional charge. Some of these extra home security sensors include:

  • CO Sensor
  • Glass Break Sensor
  • Flood Sensor
  • Smoke/Heat sensor
  • Panic Pendant

One thing that we especially liked about Frontpoint is their extraordinary focus on customer service. There are hundreds of customer testimonials in support of their products and service. They have an "A" rating with the Better Business Bureau and are one of the only home security companies that carry an accreditation with the BBB. They've also earned the Angie's List Super Service Award, which is the highest honor given by that organization to companies that have achieved a superior service rating.

Perhaps even more impressively, Frontpoint offers a 30-day risk-free money-back trial with their home security system. If you're not happy with the system you receive, you can ship it back within 30 days with no restocking fees and no return shipping charges - no questions asked.

Frontpoint sets the standard for home security systems. They offer cutting-edge technology that includes wireless sensors, free mobile apps, and countless customization options. Their support staff is top-notch and their customer focus shines through. If you're looking for a safe, simple, high-tech, feature-rich, and affordable home security system, Frontpoint (1-866-363-8426) should be your first stop. They earn our highest rating.

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2 stars
Alarm Relay

ALARM RELAY Visit Site

Features:

Monitoring starts at $8.95/month

Alarm Relay offers remote home security alarm monitoring services at rock bottom prices. However a less than informative website makes it difficult to tell what you get for your money, and most additional services above the standard monitoring seem to cost extra.

The Alarm Relay website looks professional enough at first glance. Highlighted on the main page is the very low monthly monitoring cost of $8.95 a month, along with some industry accreditations including an A+ rating from the Better Business Bureau. Alarm Relay has been in business since 1987 so their high rating and longevity lends credibility to their business model. However there are some other things we didn't love about the presentation of their home security products and services.

We wanted to review the various home security plans available to the consumer, so we navigated to the "monitoring solutions" page where there are options for residential plans or commercial plans. Clicking on the residential plans we expected to see choices between various levels of home security systems and services available, and the cost of each, like we do on many other home security websites. Instead there is a just a paragraph explaining that "our monitoring packages will bring you peace of mind". Nowhere could we review the actual monitoring packages to determine what services or equipment was included.

We figured we might find more information on the pricing page, but when we went there it gave us only one pricing structure, which is the $8.95 per month plus a $35 one-time administration fee. The only real piece of information we could find on this page was in the form of an asterisk which tells us that a requirement of the home security service is that it needs to be connected to a land telephone line. So we were able to figure out that the home security system is not wireless like some of the other systems we reviewed.

We then navigated to the "additional services" page where we found a list of services such as e-mail notifications, cell phone monitoring, internet monitoring and fire alarm services. None of these options say how much they cost, although there is a note that instructs you to call the folks at Alarm Relay to find out about adding these features to your monthly alarm monitoring package. With that said, we know that none of these options are included in the $8.95 per month fee.

As mentioned, Alarm Relay has a high rating from the Better Business Bureau and has been in business for a long time. It's entirely possible that a consumer could find a good home security system with Alarm Relay. However with no wireless home security option, no good information on their website to provide details on their services or technology, and an a la carte list of options that come standard with most other home security systems, we find it hard to give Alarm Relay a very high rating.

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Continued from above

Statistics show that the majority of criminals will choose a home without a security system and bypass those better protected. Home security systems can vary greatly in protection and cost. Some home security systems provide free equipment along with a monthly monitoring contract, while others charge hundreds of dollars for installation as well as monitoring services. The best home security systems are flexible with or without home phone line requirements.

Before reading any home security systems reviews it's important to be familiar with some important home security aspects and features. These include:

  • Equipment and Installation Costs.  What does the company charge for the home security system equipment? How many sensors does that include? Is installation a separate charge?
  • Monitoring Service.  Does the company provide a 24 hour, 7 day a week, live home security monitoring service that will quickly contact authorities in the event of a break-in?
  • Guarantee.  Does the company provide a money back guarantee for their home security systems, or a warranty for faulty equipment?

TopConsumerReviews.com has reviewed and ranked the best home security systems available today. We hope these reviews will help you find the right home security system to keep you and your family safe for years to come!

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