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      June 20, 2018

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Get Safe vs Alarm Relay

Best Home Security Systems

To help you find the Best Home Security Systems, TopConsumerReviews.com provides you with an in-depth comparison of Get Safe and Alarm Relay.

To see ALL of our reviews for the Best Home Security Systems, please Click Here

Home Security Systems are more important than ever before. Crime is on the rise in many areas of the country. Over 2 million burglaries occur every year, with the average dollar loss over $2,000 - not to mention the potential harm to personal safety. Many experts point to the nation's current economic troubles and high unemployment as leading indicators for a continued rise in the crime rate.

Safeguarding your home is vitally important to the protection of your property and family. Properly placed exterior lighting and good dead bolts can help reduce your odds of being a victim - but unfortunately, an experienced criminal can generally get through nearly all locks within 60 seconds. As a result, most experts suggest investing in a home security system - preferably one that is monitored by a live service for the utmost protection.

Continue reading below reviews

Best Reviews

2018

Home Security Systems Reviews

4 stars
GET SAFE

GET SAFE Visit Site

Features:

No contract required

No installation charges

Fixed monthly cost for monitoring: $29

GetSafe is one of the newest all-wireless home security systems to hit the market in recent years. In spite of this newness, or perhaps partly because of it, current customer reviews indicate an extremely high level of satisfaction with GetSafe's easy DIY installation, smartphone-controlled system, and contract-free monthly protection regardless of the number of sensor points.

Customer service is easily accessed via toll-free number, email, online chat, or even through Facebook and Twitter. The website also has a number of easy-to-follow videos that make installation simple.

24/7 monitoring costs $29/month and is provided from a nationwide control center. Customers have made glowing comments on the responsiveness and professionalism of the monitoring representatives, even during the initial setup and testing process.

One difference in GetSafe's home security system is the upfront cost of $249 to purchase Starter Kit, which contains:

  • 1 wireless Smart Hub
  • 1 Entry Sensor
  • 1 Motion Detector
  • 1 Siren
  • 2 Window Stickers
  • 1 AT&T Cellular SIM card
  • Cables & batteries

With many companies offering “free” equipment and installation, that may seem cost-prohibitive; on the other hand, once the customer makes the initial purchase of the Starter Kit and any desired add-ons (e.g. additional door/window sensors, pet-friendly motion detectors, flood detector, connected smoke alarm, Nest thermostats, wireless cameras, etc.), the equipment belongs to the customer and does not have to be returned when the service is terminated. Owning the equipment makes it incredibly easy and convenient to move the equipment to a new location—whether the customer is changing dorm rooms from one semester to another or making a cross-country relocation.

And, with no unsightly control panel hardware—all sensors, cameras, and other equipment can be monitored and controlled through a smartphone app or the available keyfob—both moving and using GetSafe's home security system is easy, modern, and completely wireless.

GetSafe also has a reasonable 14-day return policy: get a full refund, minus shipping costs to return the equipment, for any reason.

The only significant drawback we found is that GetSafe is not currently licensed in Illinois, Maryland, Michigan, Montana, or Rhode Island, making it unavailable in several major metropolitan areas such as Detroit, Chicago, and Baltimore.

In general, we're impressed with the number of options that GetSafe offers for the same monthly monitoring cost of $29; most other home security companies charge incrementally more for the number of sensors and features covered. We're confident that customers will appreciate the ability to get 24/7 coverage with no required contract, despite the somewhat steep upfront costs to purchase the equipment. GetSafe is a terrific option for home security systems.

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2 stars
Alarm Relay

ALARM RELAY Visit Site

Features:

Monitoring starts at $8.95/month

Alarm Relay offers remote home security alarm monitoring services at rock bottom prices. However a less than informative website makes it difficult to tell what you get for your money, and most additional services above the standard monitoring seem to cost extra.

The Alarm Relay website looks professional enough at first glance. Highlighted on the main page is the very low monthly monitoring cost of $8.95 a month, along with some industry accreditations including an A+ rating from the Better Business Bureau. Alarm Relay has been in business since 1987 so their high rating and longevity lends credibility to their business model. However there are some other things we didn't love about the presentation of their home security products and services.

We wanted to review the various home security plans available to the consumer, so we navigated to the "monitoring solutions" page where there are options for residential plans or commercial plans. Clicking on the residential plans we expected to see choices between various levels of home security systems and services available, and the cost of each, like we do on many other home security websites. Instead there is a just a paragraph explaining that "our monitoring packages will bring you peace of mind". Nowhere could we review the actual monitoring packages to determine what services or equipment was included.

We figured we might find more information on the pricing page, but when we went there it gave us only one pricing structure, which is the $8.95 per month plus a $35 one-time administration fee. The only real piece of information we could find on this page was in the form of an asterisk which tells us that a requirement of the home security service is that it needs to be connected to a land telephone line. So we were able to figure out that the home security system is not wireless like some of the other systems we reviewed.

We then navigated to the "additional services" page where we found a list of services such as e-mail notifications, cell phone monitoring, internet monitoring and fire alarm services. None of these options say how much they cost, although there is a note that instructs you to call the folks at Alarm Relay to find out about adding these features to your monthly alarm monitoring package. With that said, we know that none of these options are included in the $8.95 per month fee.

As mentioned, Alarm Relay has a high rating from the Better Business Bureau and has been in business for a long time. It's entirely possible that a consumer could find a good home security system with Alarm Relay. However with no wireless home security option, no good information on their website to provide details on their services or technology, and an a la carte list of options that come standard with most other home security systems, we find it hard to give Alarm Relay a very high rating.

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Continued from above

Statistics show that the majority of criminals will choose a home without a security system and bypass those better protected. Home security systems can vary greatly in protection and cost. Some home security systems provide free equipment along with a monthly monitoring contract, while others charge hundreds of dollars for installation as well as monitoring services. The best home security systems are flexible with or without home phone line requirements.

Before reading any home security systems reviews it's important to be familiar with some important home security aspects and features. These include:

  • Equipment and Installation Costs.  What does the company charge for the home security system equipment? How many sensors does that include? Is installation a separate charge?
  • Monitoring Service.  Does the company provide a 24 hour, 7 day a week, live home security monitoring service that will quickly contact authorities in the event of a break-in?
  • Guarantee.  Does the company provide a money back guarantee for their home security systems, or a warranty for faulty equipment?

TopConsumerReviews.com has reviewed and ranked the best home security systems available today. We hope these reviews will help you find the right home security system to keep you and your family safe for years to come!

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