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      October 20, 2018

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Guardian Protection Services vs Alarm Relay

Best Home Security Systems

To help you find the Best Home Security Systems, TopConsumerReviews.com provides you with an in-depth comparison of Guardian Protection Services and Alarm Relay.

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Home Security Systems are more important than ever before. Crime is on the rise in many areas of the country. Over 2 million burglaries occur every year, with the average dollar loss over $2,000 - not to mention the potential harm to personal safety. Many experts point to the nation's current economic troubles and high unemployment as leading indicators for a continued rise in the crime rate.

Safeguarding your home is vitally important to the protection of your property and family. Properly placed exterior lighting and good dead bolts can help reduce your odds of being a victim - but unfortunately, an experienced criminal can generally get through nearly all locks within 60 seconds. As a result, most experts suggest investing in a home security system - preferably one that is monitored by a live service for the utmost protection.

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Best Reviews

2018

Home Security Systems Reviews

3.5 stars
Guardian Protection Services

GUARDIAN PROTECTION SERVICES Visit Site

Features:

Easy to use website

Affordable plans

High customer service ratings

Requires dealer installation

Guardian Protection Services is a Pennsylvania based company that has been in business for over 60 years. They've recently upgraded their home security offering with a redesigned website, a focus on customer service, and updated equipment. The result is an impressive home security offering worthy of consideration.

Guardian utilizes GE products in their home security systems. They've created 5 home security packages for you to choose from, each of which can be tailored further depending on your needs. These packages include:

  • Basic. This is the starting point for your home security system. You get a home control unit with built-in siren, 3 sensors, 24-hour monitoring, and guarantees relating to theft protection, installation, and relocation.
  • Essential. The Essential package upgrades the Basic system with remote management capabilities, digital cellular communication, notifications sent to your smartphone or computer, remote video surveillance, and a lifetime warranty.
  • Plus. The Plus package enhances your home security system with VoiceLink, which lets you speak directly to the Guardian monitoring center from anywhere in the room, and hear severe weather alerts right through your system.
  • Premium. The Premium upgrade ensures that your home security system receives alerts from your Area of Interest Sensors even when your system is unarmed.
  • emPower. Guardian's top-of-the-line home security package gives you some basic home automation capabilities. You can manage individual doors, control your home's lighting, and change your home's temperature settings all with your smartphone or computer.

All packages come standard with 3 sensors - which, unless you live in a small apartment, will probably not be enough for your home's protection. So, you should expect to add more sensors to these offerings. For the Plus, Premium, and emPower packages, Guardian will include up to 10 sensors at no additional cost, which makes the Plus system a very attractive package.

To enhance these packages, you can further tailor your home security system with options such as a color touchscreen, additional motion, door, and window sensors, a carbon monoxide detector, medical pendant, smoke and heat communicators, glass breakage detector, and wireless cameras for video surveillance.

Guardian's 24/7 nationwide home security monitoring center is state-of-the art and (UL) certified. It's double-backup power protected, and has earned a Five Diamond rating by the Central Station Alarm Association. This is a dependable monitoring center as good as any on the market.

In recent years Guardian has placed a priority on customer service. This focus on the customer has really paid off. They currently hold an A rating as an accredited business with the BBB, and earned a Super Service Award with Angie's List.

Guardian does require you to call and speak with a salesperson to discuss your home security needs. Once you decide the right equipment for your home, Guardian schedules a professional to come and install your system. Because of this, you should expect to pay more than the home security companies that offer do-it-yourself home security installations. The trade-off is that the professional will be there to answer any questions you have during the installation process.

Guardian Protection Services has really stepped up their home security system offering. Their equipment rivals any on the market today, and they offer optional features such as smartphone integration and home automation. Their monitoring center is reliable and customer service is top-notch. If you're more comfortable with a professional installing your home security system rather than installing it yourself, Guardian is definitely worth consideration.

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2 stars
Alarm Relay

ALARM RELAY Visit Site

Features:

Monitoring starts at $8.95/month

Alarm Relay offers remote home security alarm monitoring services at rock bottom prices. However a less than informative website makes it difficult to tell what you get for your money, and most additional services above the standard monitoring seem to cost extra.

The Alarm Relay website looks professional enough at first glance. Highlighted on the main page is the very low monthly monitoring cost of $8.95 a month, along with some industry accreditations including an A+ rating from the Better Business Bureau. Alarm Relay has been in business since 1987 so their high rating and longevity lends credibility to their business model. However there are some other things we didn't love about the presentation of their home security products and services.

We wanted to review the various home security plans available to the consumer, so we navigated to the "monitoring solutions" page where there are options for residential plans or commercial plans. Clicking on the residential plans we expected to see choices between various levels of home security systems and services available, and the cost of each, like we do on many other home security websites. Instead there is a just a paragraph explaining that "our monitoring packages will bring you peace of mind". Nowhere could we review the actual monitoring packages to determine what services or equipment was included.

We figured we might find more information on the pricing page, but when we went there it gave us only one pricing structure, which is the $8.95 per month plus a $35 one-time administration fee. The only real piece of information we could find on this page was in the form of an asterisk which tells us that a requirement of the home security service is that it needs to be connected to a land telephone line. So we were able to figure out that the home security system is not wireless like some of the other systems we reviewed.

We then navigated to the "additional services" page where we found a list of services such as e-mail notifications, cell phone monitoring, internet monitoring and fire alarm services. None of these options say how much they cost, although there is a note that instructs you to call the folks at Alarm Relay to find out about adding these features to your monthly alarm monitoring package. With that said, we know that none of these options are included in the $8.95 per month fee.

As mentioned, Alarm Relay has a high rating from the Better Business Bureau and has been in business for a long time. It's entirely possible that a consumer could find a good home security system with Alarm Relay. However with no wireless home security option, no good information on their website to provide details on their services or technology, and an a la carte list of options that come standard with most other home security systems, we find it hard to give Alarm Relay a very high rating.

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Continued from above

Statistics show that the majority of criminals will choose a home without a security system and bypass those better protected. Home security systems can vary greatly in protection and cost. Some home security systems provide free equipment along with a monthly monitoring contract, while others charge hundreds of dollars for installation as well as monitoring services. The best home security systems are flexible with or without home phone line requirements.

Before reading any home security systems reviews it's important to be familiar with some important home security aspects and features. These include:

  • Equipment and Installation Costs.  What does the company charge for the home security system equipment? How many sensors does that include? Is installation a separate charge?
  • Monitoring Service.  Does the company provide a 24 hour, 7 day a week, live home security monitoring service that will quickly contact authorities in the event of a break-in?
  • Guarantee.  Does the company provide a money back guarantee for their home security systems, or a warranty for faulty equipment?

TopConsumerReviews.com has reviewed and ranked the best home security systems available today. We hope these reviews will help you find the right home security system to keep you and your family safe for years to come!

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