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      November 20, 2019

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Guardian vs Protection One

Best Home Security Systems

To help you find the Best Home Security Systems, TopConsumerReviews.com provides you with an in-depth comparison of Guardian and Protection One.

To see ALL of our reviews for the Best Home Security Systems, please Click Here

Where can you find the best home security system? Today's marketplace gives you more options than ever, with packages ranging from budget-friendly, basic home monitoring with equipment you install yourself, to technician-installed systems that include smoke and flood detectors.

Before you determine which home security system is right for your needs, it's important to understand why you should have one. Although crime rates have been dropping in some areas, there are still nearly 2 million break-ins nationwide every year, resulting in losses of at least $2,000 on average. And, even if a burglary doesn't lead to a big financial loss, there's no way to put a monetary value on the peace of mind that vanishes when you find out that an intruder was inside your home.

Continue reading below reviews

Best Reviews

2019

Home Security Systems Reviews

3.5 stars
Guardian Protection

GUARDIAN PROTECTION Visit Site

Features:

Strong reputation for excellent customer service

Professional installation required

Limited service area

With almost 70 years in the home security systems market, Guardian Protection has delivered peace of mind to hundreds of thousands of customers. The company has won several awards for their monitoring center's fantastic service and even won the coveted Angie's List Super Service Award. As you can see, Guardian Protection has an excellent reputation, as demonstrated by an "A+" rating from the Better Business Bureau and hundreds of 4- and 5-star reviews from satisfied customers. From the sales associates to the installers and customer service reps, Guardian does a fantastic job of being friendly, knowledgeable, and efficient.

Since our last review, Guardian has changed its packages for home security systems. Here are the three plans you can choose from now:

  • Standard Security: this entry-level package gives you standard devices (1 touchscreen keypad, 3 door/window sensors, 1 motion sensor, yard sign/window decals), wireless and cellular coverage, 24/7 monitoring, smart home control, and life safety features.
  • Essential Security: this plan includes home automation, HD video doorbell (or your choice of 4 other home automation devices, like a thermostat or door lock), standard devices, wireless and cellular coverage, 24/7 monitoring, smart home control, and life safety features.
  • Premium Security: as Guardian's top-tier package, this service level gives you all of the features of the first two plans, along with video surveillance and your choice of a video doorbell, indoor camera or outdoor camera.

Every system lets you arm and disarm from anywhere using your internet-connected tablet, smartphone or computer. You'll also get event-driven email or text alerts when a sensor has been activated or the alarm goes off. Regardless of which one you choose, all packages require professional installation by a Guardian technician.

Guardian has a limited service area. You may want to consult their coverage map to see if your area is included; if you don't live in Delaware, Pennsylvania, North Carolina, Maryland, Ohio, Florida, Texas, Indiana, Tennessee or Arizona, you may not be able to use Guardian as your home security system provider.

What we don't love about the Guardian website is that it is extremely tight-lipped, so to speak, about what you'll pay for their services. Many of today's top providers of home security systems are very transparent with their equipment costs, installation fees, and monthly service charges, but Guardian - like several of their "old guard" competitors - require you to speak with a sales rep to assess your security needs and get recommendations for equipment and monitoring features.

From what we gathered from other customer comments, it's safe to assume you'll pay installation fees of at least $99 with Guardian - but as for what the equipment costs and what you'll spend month-to-month, that depends on your service area, any deals or discounts the rep may offer to try and close the deal, and so on.

Because Guardian Protection has established such an outstanding reputation for service and quality, we've kept their rating steady at 3.5 stars. But, to really compete with our top home security systems, this provider would need to be much more open about their costs and have a greater coverage area that could serve a wider range of customers.

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2.5 stars
Protection One

PROTECTION ONE Visit Site

Features:

4 levels of monitoring ranging from $34.99 to $54.99/month

Landline or wireless communication available

24- to 36-month monitoring contract required

90-day equipment warranty

$99 installation fee

Since our last evaluation, Protection 1 has undergone some massive changes. Why? The company merged with well-known security company ADT in 2017. That means that everything you see on the Protection 1 site - from service plans to links to their Better Business Bureau rating - all redirect to ADT.

That left us wondering if there were any significant differences between starting the process of ordering a home security system through the Protection 1 site vs. going directly to ADT. Here's what we found: first, it looks like you'll still get Protection 1-branded equipment. If your system includes a control panel, and if you use the mobile app, you'll see Protection 1 on all of it.

Next, the package naming and pricing between the two companies is not identical. Where ADT's entry-level Basic monitoring package is priced at $27.99/month, Protection 1 charges $34.99 for the same coverage in their Secure plan. On the other hand, Protection 1 offers three higher tiers of service, ranging in price from $44.99 to $54.99 per month, where ADT only offers two (and they cost more!).

In every other aspect, we found Protection 1 and ADT to be the same. Both companies require professional installation of your home security systems, with a fee of $99. You'll also have to sign a contract for 36 months of monitoring (24 months if you live in California) - and, on top of that, you may be charged the full balance of your contract if you terminate service before the end of the 24 or 36 months.

Looking at the whole picture, it seems that the only reason to go with Protection 1 over ADT is if you want to save a few dollars a month on some of the higher tiers of service. Other than that, everything they have to offer is functionally identical to what you'll get through ADT - and with ADT being the leader in terms of brand recognition and market share, there's no guarantee that your service won't be handed over to them anyway. (As a matter of fact, when you fill out the Free Quote form, it specifically tells you that you'll be contacted by either an ADT or Protection 1 specialist: their choice, not yours.) For all of these reasons, we recommend that you either start your home security system purchase through ADT itself, or that you go with one of the more affordable, no-contract-required options in our review.

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Continued from above

You may feel like your home won't be a target because you live within a gated community or you have strong deadbolts and motion-activated floodlights. While those preventative measures can make it less likely you'll be the target of a home invasion or robbery, the most determined criminals can still gain access to your house. For that reason, the experts strongly recommend that you invest in a 24/7 monitored home security system. Not only does it make it less likely that a criminal will target your house to begin with, but it also ensures that any attempts to break into your home will be detected immediately and reported to you and to local law enforcement.

When considering the many home security systems on the market today, you'll quickly see that they vary widely with respect to features, provided equipment, and service fees. Some providers give you all of the sensors and other equipment at no cost, with the understanding that you'll install the needed components on your own. Other services require you to make an appointment with a technician who will set up your home security system for you. Also, while most systems are monitored using wireless connections, some companies still use landlines - which can add to your costs if you are one of the millions of homeowners who rely solely on mobile phones and need to add a landline to use the home security system.

As you look through home security systems reviews, it's easy to get bogged down in the numerous packages, price points, and add-on features. Keep in mind the following basic criteria, to help you narrow down the options to find the right protection for your home:

  • Equipment and Installation Costs: What will you pay to get the equipment needed for the level of coverage you want? If the equipment isn't given to you free of charge, do you own it outright or do you pay monthly to rent it? If there's no charge, are there add-ons not included with the basic setup that you'll need to pay for? If a technician install is required, how much will you pay for the service?
  • Monitoring Service. Will your home security system be monitored around the clock? What do customers say about the response time of the service? Will local authorities be contacted directly and immediately, or will the company reach out to you first (e.g. false alarms)? How much does the monitoring cost per month?
  • Satisfaction Guarantee. If you're unhappy with your home security system for any reason, can you get a refund? Is there a warranty period on any provided equipment?
  • Reputation. What do current and previous customers say about their experience with the home security system? Has the provider been rated by the Better Business Bureau? Does the company deliver on its promises to keep you safe?

TopConsumerReviews.com has reviewed and ranked the best home security systems available today. We hope this information gives you all of the insight needed to identify the home security system that will protect you and your loved ones now and in the future!

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