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      June 21, 2018

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  5. SimpliSafe
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  7. Alarm Force
  8. Live Watch
  9. First Alert
  10. Protection One
  11. Monitronics
  12. Alarm Relay
  13. Comcast Xfinity
  14. CPI Security

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Live Watch vs Protection One

Best Home Security Systems

To help you find the Best Home Security Systems, TopConsumerReviews.com provides you with an in-depth comparison of Live Watch and Protection One.

To see ALL of our reviews for the Best Home Security Systems, please Click Here

Home Security Systems are more important than ever before. Crime is on the rise in many areas of the country. Over 2 million burglaries occur every year, with the average dollar loss over $2,000 - not to mention the potential harm to personal safety. Many experts point to the nation's current economic troubles and high unemployment as leading indicators for a continued rise in the crime rate.

Safeguarding your home is vitally important to the protection of your property and family. Properly placed exterior lighting and good dead bolts can help reduce your odds of being a victim - but unfortunately, an experienced criminal can generally get through nearly all locks within 60 seconds. As a result, most experts suggest investing in a home security system - preferably one that is monitored by a live service for the utmost protection.

Continue reading below reviews

Best Reviews

2018

Home Security Systems Reviews

3 stars
Live Watch

LIVE WATCH Visit Site

Features:

Monitoring starts at $29.95/month

Live Watch is a home security company that has been in business since 2002 with an A+ rating from the Better Business Bureau. Live Watch offers a very robust menu of modern home security and monitoring services, however their website makes it very difficult to tell what kind of value the consumer is receiving.

Live Watch isn't short on accolades according to their website. Besides the A+ rating from the BBB, they have received a gold medal "Stevie Award" from the Stevie Customer Service review company for superior customer service, as well as numerous positive reviews in publications such as Inc.500 and Tech Crunch. They have also been featured on NBC, CNN, CBS, Fox News and even the Oprah Winfrey Network.

The technology that Live Watch offers is all wireless and self-installed. As mentioned with other home security systems that feature self-installation, this can be a positive or negative depending on the individual consumer. On the one hand, there is no additional installation cost. On the other hand, you are your own service person in the case of technical problems with the system. The security system seems easy enough to install; Live Watch calls it "plug and protect". All a consumer needs to do is contact a security advisor at the toll free number, create a custom security system for their home based on individual needs, and the equipment is pre-programmed and shipped. You simply follow the instructions to set up and activate the totally wireless home security system.

Regarding the equipment and services, everything offered by most of the other advanced home security companies is available. 24/7 dedicated monitoring, alerts for burglary, smoke and fire, carbon dioxide, flooding, as well as remote access through laptop or smart phone so customers can monitor everything from wherever they happen to be. For additional fees you can add options that control the lights, heat and locks in the house remotely as well.

The main issue we found with the Live Watch website was that they make it very difficult to tell how much all of this will cost you. Many of the other home security websites very clearly define what their various packages are, what options each one has, and what the monthly and up-front costs will be for each. Live Watch is quite the opposite. Each link on the website that promises details about the various options instructs the consumer to enter a zip code or phone number or to contact a customer service representative for a quote. We're always wary of companies that refuse to give transparent cost structures. The only details we were able to find was a page with a limited time offer that included a home security system with only 2 door/window monitors and no cameras for $149. The basic monthly alarm monitoring is $29.95/month and the more advanced option that includes text/email alerts, lights and lock remote control is $35.95/month. Presumably any additional equipment or services would increase this cost.

Live Watch has a good reputation and it may very well be a good option for home security systems. However it doesn't appear to be any great bargain compared to other similar services, and we can't give a higher rating to a company that isn't forthcoming about their costs to the consumer.

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2.5 stars
Protection One

PROTECTION ONE Visit Site

Features:

$24.99 per month monitoring charge

Not available in many states

Protection One is a Kansas based home security company that currently holds an A+ Better Business Bureau rating. In business since 1988, Protection One asserts themselves as the second largest security system in the United States but we were surprised to see the large areas in the region that they don't service.

Protection One uses Honeywell built security equipment that comes with a lifetime guarantee, for a small monthly fee, as long as you employ their respective monitoring service. However, Monitoring service comes at a lower end price starting at $24.99 per month with a three year minimum commitment. Protection One uses their own proprietary monitoring company to service clients. Customer service is important to them and a quick response, during an emergency, is their ultimate goal. If the alarm is triggered the monitoring system will attempt to call your or whomever is on your list of contacts after a short period of time lapses. Protection One does offer a panic button option for a break in or other emergencies.

The security equipment at Protection One are each sold separately. This means there are no available packages to give you a feel for the financial commitment related to purchasing and installing their security system. The website overall was a disappointment in that limited pricing and equipment information was available. We found several links that lead us to no additional information as well as an online wizard that didn't assist as expected. Instead, we were directed to provide our personal information to receive a phone call back from a salesman.

Protection One does offer cellular back-up in the event of a phone outage. A new service for customers is the option for remote control of the security system via the internet or cell phone but is not a home automation system by any means. Additional wireless options including smoke detectors, carbon monoxide detectors and more.

While we liked the BBB rating at Protection One as well as the low monthly monitoring cost, we felt the website lacked the forthcoming information we needed to help in our decision making. Protection One is not available in many US cities across the US and we found several complaints related to the respective warranty plan with this equipment. Overall, we weren't as impressed with the nation's second largest home security provider as we would have liked.

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Continued from above

Statistics show that the majority of criminals will choose a home without a security system and bypass those better protected. Home security systems can vary greatly in protection and cost. Some home security systems provide free equipment along with a monthly monitoring contract, while others charge hundreds of dollars for installation as well as monitoring services. The best home security systems are flexible with or without home phone line requirements.

Before reading any home security systems reviews it's important to be familiar with some important home security aspects and features. These include:

  • Equipment and Installation Costs.  What does the company charge for the home security system equipment? How many sensors does that include? Is installation a separate charge?
  • Monitoring Service.  Does the company provide a 24 hour, 7 day a week, live home security monitoring service that will quickly contact authorities in the event of a break-in?
  • Guarantee.  Does the company provide a money back guarantee for their home security systems, or a warranty for faulty equipment?

TopConsumerReviews.com has reviewed and ranked the best home security systems available today. We hope these reviews will help you find the right home security system to keep you and your family safe for years to come!

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