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      June 21, 2018

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Monitronics vs CPI Security

Best Home Security Systems

To help you find the Best Home Security Systems, TopConsumerReviews.com provides you with an in-depth comparison of Monitronics and CPI Security.

To see ALL of our reviews for the Best Home Security Systems, please Click Here

Home Security Systems are more important than ever before. Crime is on the rise in many areas of the country. Over 2 million burglaries occur every year, with the average dollar loss over $2,000 - not to mention the potential harm to personal safety. Many experts point to the nation's current economic troubles and high unemployment as leading indicators for a continued rise in the crime rate.

Safeguarding your home is vitally important to the protection of your property and family. Properly placed exterior lighting and good dead bolts can help reduce your odds of being a victim - but unfortunately, an experienced criminal can generally get through nearly all locks within 60 seconds. As a result, most experts suggest investing in a home security system - preferably one that is monitored by a live service for the utmost protection.

Continue reading below reviews

Best Reviews

2018

Home Security Systems Reviews

2.5 stars
Monitronics

MONITRONICS Visit Site

Features:

No straightforward equipment costs

Starts at $32 per month monitoring charge

Monitronics is a Dallas based home security company that started in 1994 and currently serves approximately 700,000 customers. This is another home security company that utilizes local dealers to distribute their product. If you want to learn more about Monitronics the website is not the place to go. Detailed and transparent information is not available on the website and is only provided by a salesman once they've assessed the security needs of your residence.

Reviewing Monitronics is a challenge as the brand of equipment varies by the location of the dealer. The cost of the actual equipment and installation charges are specific to what you are sold by your local salesman. The only benefit to that is if you have an existing home security system, they may be able to transfer the monitoring to their company.

An available option at Monitronics is installing an interactive system. This would allow you to adjust your security systems via the internet or smart phone. You may also choose to establish some smart home features to gain control over lighting, temperature and other electrical appliances while outside the home. All equipment comes with a life time guarantee but may be limited to times in which you're utilizing their proprietary monitoring service.

Monthly monitoring charges generally start at $32.00 per month and come with a 36 month contract. Monitoring includes 24 hours coverage by Alarm.com and may be established via a home phone line, cell or VoIP. The Monitronics' monitoring company houses two back-up sources to allow continuous operation even during a power outage.

Should you have any questions you may call the corporate headquarters at Monitronics but you may need to speak with your local dealer. We found most of our questions were answered with vague responses unless we were willing to have a salesman show-up at our house.

We were generally unenthusiastic about Monitronics due to the dealer relationship, varying contracts and product lines as well as lacking website and evasive customer service agents.

Visit Site

1 star
CPI Security

CPI SECURITY Visit Site

Features:

Monitoring promotional offer 3 months for $29.95/month, then increases to $49.95/month

Free installation and/or equipment, depending on selected package

CPI Security is a home security systems company that offers traditional hardwired security systems, wireless home security systems, as well as a host of remote control options for various items in your home such as locks, thermostats, and even garage doors. The equipment is modern and the services provided are equal to many of the other home security providers we have reviewed, but the cost is quite a bit higher. In addition, we found many instances of customer complaints.

The basic CPI system is called In-Touch, and it functions much like other 24/7 rapid response alarm monitoring systems. If something triggers the home security alarm, an emergency operator responds in seconds to address the alert. The security system is completely wireless, so it does not rely on a hard line that can be cut or knocked out in a storm. The basic home security package comes with one motion detector, one HD video camera, a fire detector, 6 window and door monitors and a remote keyless door lock. Additional equipment, such as glass break detectors and carbon monoxide alarms, can be purchased separately and added to the system. As with many other modern alarm systems, the customer can monitor the system remotely via their smart phone or other electronic device. Additionally, the system can be set up to control the heat, lights, and locks in the house remotely as well.

Our main objection to CPI Security is the expense. The website describes a promotional offer of $29.95 a month for the first three months of home security monitoring services, but neglects to say anywhere how much the cost goes up after that period. As it turns out, the increase is up to $49.95 per month, much higher than most of the other similar home security providers we have reviewed.

Additionally, as we reviewed CPI's reputation we discovered a long list of customer complaints, mostly surrounding their sales practices and hidden fees. Many customers complained of being locked into a 5 year commitment period without ever having been informed of it. Several others complained of hidden upgrade charges and promised refunds that were never delivered.

With all the other home security companies out there, we can't recommend taking your chances on a company that charges among the highest fees in the industry and appears to have a fairly spotty reputation. We suggest looking at one of the higher rated companies.

Visit Site

Continued from above

Statistics show that the majority of criminals will choose a home without a security system and bypass those better protected. Home security systems can vary greatly in protection and cost. Some home security systems provide free equipment along with a monthly monitoring contract, while others charge hundreds of dollars for installation as well as monitoring services. The best home security systems are flexible with or without home phone line requirements.

Before reading any home security systems reviews it's important to be familiar with some important home security aspects and features. These include:

  • Equipment and Installation Costs.  What does the company charge for the home security system equipment? How many sensors does that include? Is installation a separate charge?
  • Monitoring Service.  Does the company provide a 24 hour, 7 day a week, live home security monitoring service that will quickly contact authorities in the event of a break-in?
  • Guarantee.  Does the company provide a money back guarantee for their home security systems, or a warranty for faulty equipment?

TopConsumerReviews.com has reviewed and ranked the best home security systems available today. We hope these reviews will help you find the right home security system to keep you and your family safe for years to come!

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