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      December 13, 2018

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Protection One vs CPI Security

Best Home Security Systems

To help you find the Best Home Security Systems, TopConsumerReviews.com provides you with an in-depth comparison of Protection One and CPI Security.

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Home Security Systems are more important than ever before. Crime is on the rise in many areas of the country. Over 2 million burglaries occur every year, with the average dollar loss over $2,000 - not to mention the potential harm to personal safety. Many experts point to the nation's current economic troubles and high unemployment as leading indicators for a continued rise in the crime rate.

Safeguarding your home is vitally important to the protection of your property and family. Properly placed exterior lighting and good dead bolts can help reduce your odds of being a victim - but unfortunately, an experienced criminal can generally get through nearly all locks within 60 seconds. As a result, most experts suggest investing in a home security system - preferably one that is monitored by a live service for the utmost protection.

Continue reading below reviews

Best Reviews

2018

Home Security Systems Reviews

2.5 stars
Protection One

PROTECTION ONE Visit Site

Features:

$24.99 per month monitoring charge

Not available in many states

Protection One is a Kansas based home security company that currently holds an A+ Better Business Bureau rating. In business since 1988, Protection One asserts themselves as the second largest security system in the United States but we were surprised to see the large areas in the region that they don't service.

Protection One uses Honeywell built security equipment that comes with a lifetime guarantee, for a small monthly fee, as long as you employ their respective monitoring service. However, Monitoring service comes at a lower end price starting at $24.99 per month with a three year minimum commitment. Protection One uses their own proprietary monitoring company to service clients. Customer service is important to them and a quick response, during an emergency, is their ultimate goal. If the alarm is triggered the monitoring system will attempt to call your or whomever is on your list of contacts after a short period of time lapses. Protection One does offer a panic button option for a break in or other emergencies.

The security equipment at Protection One are each sold separately. This means there are no available packages to give you a feel for the financial commitment related to purchasing and installing their security system. The website overall was a disappointment in that limited pricing and equipment information was available. We found several links that lead us to no additional information as well as an online wizard that didn't assist as expected. Instead, we were directed to provide our personal information to receive a phone call back from a salesman.

Protection One does offer cellular back-up in the event of a phone outage. A new service for customers is the option for remote control of the security system via the internet or cell phone but is not a home automation system by any means. Additional wireless options including smoke detectors, carbon monoxide detectors and more.

While we liked the BBB rating at Protection One as well as the low monthly monitoring cost, we felt the website lacked the forthcoming information we needed to help in our decision making. Protection One is not available in many US cities across the US and we found several complaints related to the respective warranty plan with this equipment. Overall, we weren't as impressed with the nation's second largest home security provider as we would have liked.

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1 star
CPI Security

CPI SECURITY Visit Site

Features:

Monitoring promotional offer 3 months for $29.95/month, then increases to $49.95/month

Free installation and/or equipment, depending on selected package

CPI Security is a home security systems company that offers traditional hardwired security systems, wireless home security systems, as well as a host of remote control options for various items in your home such as locks, thermostats, and even garage doors. The equipment is modern and the services provided are equal to many of the other home security providers we have reviewed, but the cost is quite a bit higher. In addition, we found many instances of customer complaints.

The basic CPI system is called In-Touch, and it functions much like other 24/7 rapid response alarm monitoring systems. If something triggers the home security alarm, an emergency operator responds in seconds to address the alert. The security system is completely wireless, so it does not rely on a hard line that can be cut or knocked out in a storm. The basic home security package comes with one motion detector, one HD video camera, a fire detector, 6 window and door monitors and a remote keyless door lock. Additional equipment, such as glass break detectors and carbon monoxide alarms, can be purchased separately and added to the system. As with many other modern alarm systems, the customer can monitor the system remotely via their smart phone or other electronic device. Additionally, the system can be set up to control the heat, lights, and locks in the house remotely as well.

Our main objection to CPI Security is the expense. The website describes a promotional offer of $29.95 a month for the first three months of home security monitoring services, but neglects to say anywhere how much the cost goes up after that period. As it turns out, the increase is up to $49.95 per month, much higher than most of the other similar home security providers we have reviewed.

Additionally, as we reviewed CPI's reputation we discovered a long list of customer complaints, mostly surrounding their sales practices and hidden fees. Many customers complained of being locked into a 5 year commitment period without ever having been informed of it. Several others complained of hidden upgrade charges and promised refunds that were never delivered.

With all the other home security companies out there, we can't recommend taking your chances on a company that charges among the highest fees in the industry and appears to have a fairly spotty reputation. We suggest looking at one of the higher rated companies.

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Continued from above

Statistics show that the majority of criminals will choose a home without a security system and bypass those better protected. Home security systems can vary greatly in protection and cost. Some home security systems provide free equipment along with a monthly monitoring contract, while others charge hundreds of dollars for installation as well as monitoring services. The best home security systems are flexible with or without home phone line requirements.

Before reading any home security systems reviews it's important to be familiar with some important home security aspects and features. These include:

  • Equipment and Installation Costs.  What does the company charge for the home security system equipment? How many sensors does that include? Is installation a separate charge?
  • Monitoring Service.  Does the company provide a 24 hour, 7 day a week, live home security monitoring service that will quickly contact authorities in the event of a break-in?
  • Guarantee.  Does the company provide a money back guarantee for their home security systems, or a warranty for faulty equipment?

TopConsumerReviews.com has reviewed and ranked the best home security systems available today. We hope these reviews will help you find the right home security system to keep you and your family safe for years to come!

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