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      September 22, 2019

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SimpliSafe vs CPI Security

Best Home Security Systems

To help you find the Best Home Security Systems, TopConsumerReviews.com provides you with an in-depth comparison of SimpliSafe and CPI Security.

To see ALL of our reviews for the Best Home Security Systems, please Click Here

Home Security Systems are more important than ever before. Crime is on the rise in many areas of the country. Over 2 million burglaries occur every year, with the average dollar loss over $2,000 - not to mention the potential harm to personal safety. Many experts point to the nation's current economic troubles and high unemployment as leading indicators for a continued rise in the crime rate.

Safeguarding your home is vitally important to the protection of your property and family. Properly placed exterior lighting and good dead bolts can help reduce your odds of being a victim - but unfortunately, an experienced criminal can generally get through nearly all locks within 60 seconds. As a result, most experts suggest investing in a home security system - preferably one that is monitored by a live service for the utmost protection.

Continue reading below reviews

Best Reviews

2019

Home Security Systems Reviews

4 stars
SimpliSafe

SIMPLISAFE Visit Site

Features:

100% wireless

Do-it-yourself installation

Monitoring starts at $14.99/month

SimpliSafe is a relative newcomer to the home security field, but they are rapidly gaining traction through positive word of mouth and recommendations from many well-known sources including NBC, Fortune Magazine and the New York Times. With an A+ rating from the Better Business Bureau, a no-contract policy, and good customer service, SimpliSafe is rapidly gaining a good repuation in the home security business.

In order to separate themselves from the pack, the SimpliSafe website highlights some major differences between them and some of the larger home security companies. One of the main differences is that SimpliSafe claims no hidden fees and requires no commitment or service contract. As highlighted in the New York Times articles on SimpliSafe, many home security systems require up to a three year contract that can cost thousands of dollars, and often have add-on fees that raise the actual cost of the service from what is stated as the monthly home security monitoring fee. SimpliSafe requires no such contract and no auto-renewal fees.

Another important difference between SimpliSafe and some of the more traditional home security systems is that SimpliSafe is 100% wireless. Not only does that mean a less expensive and difficult installation process, but more importantly the system cannot be shut down by a clever thief with wire cutters. In fact, the home security installation is so simple that the customer can begin installing the system in as little as 5 minutes, as shown in a helpful video on the website. This is a nice incentive for those folks who don't want a hefty installation charge or permanent wiring added in their home. Of course, it could also be a negative for people who don't trust themselves to install the system on their own.

SimpliSafe advertises low costs as well. From a monthly home security monitoring fee standpoint, they are indeed among the lowest priced services we found. SimpliSafe's monitoring starts at $14.99 per month for dedicated 24/7 professional monitoring and police dispatch service. However, unlike some other home security systems we've reviewed, the equipment is not free. Depending on the size of the system you want, the initial package can cost anywhere from $229 to $539 and up.

SimpliSafe does offer advanced options in their home security system. In addition to 100% wireless security system, they also offer wireless monitoring and control through a smartphone or other wireless device. SMS text and e-mail alerts can be sent notifying the homeowner of any disturbance - including a window opening, fire, carbon monoxide, or even if the liquor or gun cabinets have been opened.

SimpliSafe offers a state-of-the-art home security system with good customer service. While they're the new kid on the block, they're gaining a good repuation. We wish their initial equipment cost was more affordable. Still, this is a home security company worth keeping an eye on.

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1 star
CPI Security

CPI SECURITY Visit Site

Features:

Monitoring promotional offer 3 months for $29.95/month, then increases to $49.95/month

Free installation and/or equipment, depending on selected package

CPI Security is a home security systems company that offers traditional hardwired security systems, wireless home security systems, as well as a host of remote control options for various items in your home such as locks, thermostats, and even garage doors. The equipment is modern and the services provided are equal to many of the other home security providers we have reviewed, but the cost is quite a bit higher. In addition, we found many instances of customer complaints.

The basic CPI system is called In-Touch, and it functions much like other 24/7 rapid response alarm monitoring systems. If something triggers the home security alarm, an emergency operator responds in seconds to address the alert. The security system is completely wireless, so it does not rely on a hard line that can be cut or knocked out in a storm. The basic home security package comes with one motion detector, one HD video camera, a fire detector, 6 window and door monitors and a remote keyless door lock. Additional equipment, such as glass break detectors and carbon monoxide alarms, can be purchased separately and added to the system. As with many other modern alarm systems, the customer can monitor the system remotely via their smart phone or other electronic device. Additionally, the system can be set up to control the heat, lights, and locks in the house remotely as well.

Our main objection to CPI Security is the expense. The website describes a promotional offer of $29.95 a month for the first three months of home security monitoring services, but neglects to say anywhere how much the cost goes up after that period. As it turns out, the increase is up to $49.95 per month, much higher than most of the other similar home security providers we have reviewed.

Additionally, as we reviewed CPI's reputation we discovered a long list of customer complaints, mostly surrounding their sales practices and hidden fees. Many customers complained of being locked into a 5 year commitment period without ever having been informed of it. Several others complained of hidden upgrade charges and promised refunds that were never delivered.

With all the other home security companies out there, we can't recommend taking your chances on a company that charges among the highest fees in the industry and appears to have a fairly spotty reputation. We suggest looking at one of the higher rated companies.

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Continued from above

Statistics show that the majority of criminals will choose a home without a security system and bypass those better protected. Home security systems can vary greatly in protection and cost. Some home security systems provide free equipment along with a monthly monitoring contract, while others charge hundreds of dollars for installation as well as monitoring services. The best home security systems are flexible with or without home phone line requirements.

Before reading any home security systems reviews it's important to be familiar with some important home security aspects and features. These include:

  • Equipment and Installation Costs.  What does the company charge for the home security system equipment? How many sensors does that include? Is installation a separate charge?
  • Monitoring Service.  Does the company provide a 24 hour, 7 day a week, live home security monitoring service that will quickly contact authorities in the event of a break-in?
  • Guarantee.  Does the company provide a money back guarantee for their home security systems, or a warranty for faulty equipment?

TopConsumerReviews.com has reviewed and ranked the best home security systems available today. We hope these reviews will help you find the right home security system to keep you and your family safe for years to come!

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