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      July 20, 2019

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Vivint vs Protection One

Best Home Security Systems

To help you find the Best Home Security Systems, TopConsumerReviews.com provides you with an in-depth comparison of Vivint and Protection One.

To see ALL of our reviews for the Best Home Security Systems, please Click Here

Home Security Systems are more important than ever before. Crime is on the rise in many areas of the country. Over 2 million burglaries occur every year, with the average dollar loss over $2,000 - not to mention the potential harm to personal safety. Many experts point to the nation's current economic troubles and high unemployment as leading indicators for a continued rise in the crime rate.

Safeguarding your home is vitally important to the protection of your property and family. Properly placed exterior lighting and good dead bolts can help reduce your odds of being a victim - but unfortunately, an experienced criminal can generally get through nearly all locks within 60 seconds. As a result, most experts suggest investing in a home security system - preferably one that is monitored by a live service for the utmost protection.

Continue reading below reviews

Best Reviews

2019

Home Security Systems Reviews

4.5 stars
Vivint

VIVINT Visit Site

Features:

Home automation capabilities

$53.99 per month monitoring charge

Customer Information: 1-855-881-3071

Vivint has been in business for over 13 years and currently serves over 500,000 customers. They offer a nice combination of home security and home automation features for those that like to take control.

Via a cell phone or computer, located anywhere in the world, the Vivint system allows the resident to control the homes lighting, appliances, thermostat, alarm system and more with just a few clicks. Z-Wave technology, is the brains behind the Vivint system, and in a nut shell is a wireless system that facilitates the communication to the home security and home electronics via remote control. The system may be managed at home using a functional control panel.

For a starting price of $53.99 per month, Vivint provides a wireless system that includes a control panel, 3 sensors, a motion detector, smart thermostat, 1 appliance control, a door lock, and 1 video camera. At an additional cost, supplemental sensors, for just about anything, are available to customize the home security and automation system to fit any customer's needs.

Vivint offers a life-time warranty on all products as well as a three day trial period in the event you should change your mind. The equipment may also be moved if relocation is needed. If you have any questions or concerns about the system, their customer service team is helpful. In fact, customer service has been a recent focus at Vivint to improve customer satisfaction levels that floundered in the past.

The positives with the Vivint home security option are the high tech attributes that allow the resident to take control of their home. Monthly monitoring and wireless access are more expensive than other home security companies. While the company has recently won awards for customer service, some customers have complained of pushy salesman. In the end, if you like the idea of an interactive home security system that incorporates smart home technology, Vivint is worth a closer look.

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2.5 stars
Protection One

PROTECTION ONE Visit Site

Features:

$24.99 per month monitoring charge

Not available in many states

Protection One is a Kansas based home security company that currently holds an A+ Better Business Bureau rating. In business since 1988, Protection One asserts themselves as the second largest security system in the United States but we were surprised to see the large areas in the region that they don't service.

Protection One uses Honeywell built security equipment that comes with a lifetime guarantee, for a small monthly fee, as long as you employ their respective monitoring service. However, Monitoring service comes at a lower end price starting at $24.99 per month with a three year minimum commitment. Protection One uses their own proprietary monitoring company to service clients. Customer service is important to them and a quick response, during an emergency, is their ultimate goal. If the alarm is triggered the monitoring system will attempt to call your or whomever is on your list of contacts after a short period of time lapses. Protection One does offer a panic button option for a break in or other emergencies.

The security equipment at Protection One are each sold separately. This means there are no available packages to give you a feel for the financial commitment related to purchasing and installing their security system. The website overall was a disappointment in that limited pricing and equipment information was available. We found several links that lead us to no additional information as well as an online wizard that didn't assist as expected. Instead, we were directed to provide our personal information to receive a phone call back from a salesman.

Protection One does offer cellular back-up in the event of a phone outage. A new service for customers is the option for remote control of the security system via the internet or cell phone but is not a home automation system by any means. Additional wireless options including smoke detectors, carbon monoxide detectors and more.

While we liked the BBB rating at Protection One as well as the low monthly monitoring cost, we felt the website lacked the forthcoming information we needed to help in our decision making. Protection One is not available in many US cities across the US and we found several complaints related to the respective warranty plan with this equipment. Overall, we weren't as impressed with the nation's second largest home security provider as we would have liked.

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Continued from above

Statistics show that the majority of criminals will choose a home without a security system and bypass those better protected. Home security systems can vary greatly in protection and cost. Some home security systems provide free equipment along with a monthly monitoring contract, while others charge hundreds of dollars for installation as well as monitoring services. The best home security systems are flexible with or without home phone line requirements.

Before reading any home security systems reviews it's important to be familiar with some important home security aspects and features. These include:

  • Equipment and Installation Costs.  What does the company charge for the home security system equipment? How many sensors does that include? Is installation a separate charge?
  • Monitoring Service.  Does the company provide a 24 hour, 7 day a week, live home security monitoring service that will quickly contact authorities in the event of a break-in?
  • Guarantee.  Does the company provide a money back guarantee for their home security systems, or a warranty for faulty equipment?

TopConsumerReviews.com has reviewed and ranked the best home security systems available today. We hope these reviews will help you find the right home security system to keep you and your family safe for years to come!

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