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      November 15, 2018

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ABT vs Cymax

To help you find the Best Home Theater Seating, TopConsumerReviews.com provides you with an in-depth comparison of ABT and Cymax.

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From "Netflix and chill" to streaming your favorite TV shows on-demand, you probably enjoy a significant amount of entertainment right from the comfort of your own home. Whether you have a dedicated media room with a projector or large-screen TV or just a cozy living room, home theater seating can make all the difference between fun and relaxation and just another average night at home.

How are home theater seats different from a typical recliner? First, most configurations of home theater seating don't have recliners that go all the way back - otherwise, you might just fall asleep during your favorite show! Because the chairs don't recline as far as a traditional La-Z-Boy, you'll have more room for rows of seating if your space can accommodate it.

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Best Reviews

2018

Home Theater Seating Reviews

3 stars
ABT

ABT Visit Site

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11 Products

Do you like to make your big-ticket purchases from established businesses with a reputation for quality? If so, Abt fits the bill. For more than 80 years, this electronics retailer has worked diligently to provide great customer service and quality products.

Abt only carries one brand of home theater seating: Palliser, which is a high-end name known for solid construction and long-lasting materials. Available configurations include 1- and 3-seat options, in a variety of colors.

Unfortunately, all of the home theater furniture sold at Abt can be purchased only as a special order, which can take from 8-10 weeks for delivery. In other words, if you're looking to get your media room ready for this weekend's big game or next month's movie marathon, you won't be able to do that with Abt.

In fact, you'll have to call Abt directly to ask about ordering any of the home theater seating furniture they offer: click on the button that says "Authorized" to get more information, because you won't be able to order it directly through the website. We also recommend you take the opportunity to ask about returns if you choose to call, because with so many extra requirements for ordering we imagine that there's return policy specific to these items as well.

Also, possibly because Abt specializes in electronics and not in furniture, their prices for home theater seating are considerably higher than the highest-ranked retailers in our review. Abt does have a Low Price Guarantee, though the fine print does state that the competitor used for that price match must be an authorized dealer as listed by the manufacturer. We weren't able to determine which competitors are authorized by Palliser, the one manufacturer represented on the Abt site.

Overall, we appreciate Abt's reputation and like the small selection of home theater seating they offer. They are a trusted retailer, and many customers will probably feel comfortable shopping with a company that also has brick-and-mortar locations nearby. We give them a solid rating, which could easily improve with an expanded selection of home theater furniture and a simplified ordering process.

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3 stars
Cymax

CYMAX Visit Site

Selection:

26 Products

Founded in 2004 as a small audio-video furniture business. Cymax expanded to become one of the fastest-growing online furniture retailers. In addition to home theater seating, this business offers furniture, decor, lighting, office supplies, and outdoor products from a wide variety of brands.

With respect to your search for the ideal home theater furniture setup, the selection at Cymax is reasonable: 26 total products across several brands, with options for configurations ranging from 1-4 seats. Naturally, if you're looking for a larger number of seats, you can easily purchase several items and combine them to accommodate your ideal number of guests. Color options are limited to black and brown.

Pricing at Cymax is average when compared with their competitors, so we would have liked to see a price match guarantee. You will get free shipping on any home theater furniture purchase, and unless you live in the state of Virginia or in Canada, you won't be charged sales tax on your order - another money-saver.

As with most retailers, Cymax does allow you to return your purchase. Be aware that you will be responsible for the costs of return shipping, which could be hefty on such a large item. Their website also says that many manufacturers to charge a restocking fee, so you'd want to be sure to inquire about your particular home theater furniture prior to ordering.

According to the Cymax website, they are an accredited business with the BBB. While we were unable to find their rating with the Better Business Bureau, we did find hundreds of customer reviews on other sites. On the one hand, there were numerous complaints about product quality, specifically on powered recliners like those in their home theater seating category. Fortunately, we also saw timely, appropriate, helpful responses from Cymax' customer service representatives, who sounded genuinely apologetic for any issues and very eager to find a positive resolution for each complaint.

Overall, Cymax earns good marks for a reasonable selection of home theater seating and impressive responses to customer complaints.

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Continued from above

Also, home theater seating gives you many more opportunities to choose accessories and customize your selection. Want to watch the latest blockbuster and get a heated massage at the same time? You absolutely can do that! How about an iPad mount for keeping tabs on your email and social media while cheering for your favorite sports team? From lighted cup holders to motion simulators, the only limits to what you can get are your budget and your imagination.

As you decide which home theater seating is best for your lifestyle, there are several things to keep in mind while you're considering various retailers. Here are some of the most important criteria:

  • Selection. Does the store carry a wide variety of brands, price points, and options? Will the home theater seating choices fit the room you have in mind?
  • Cost. Are the prices offered by the retailer competitive with other stores? Do they offer a low-price or price-match guarantee? What are the shipping fees, if any?
  • Return Policy. If you're buying such a big-ticket item sight unseen, do you have any options for returns if it doesn't fit in the area you had intended, or if you just don't like the way it looks? Will you pay a restocking fee if you are able to return the purchase?
  • Customer Satisfaction. Does the store have a good reputation for happy customers? Does the retailer carry a rating with the Better Business Bureau? Do customer reviews have positive things to say about product quality, delivery times, or the responsiveness of customer service representatives?

TopConsumerReviews.com has reviewed and ranked the best Home Theater Seating stores available today. We hope these reviews help you find the perfect home theater furniture for your next movie marathon!

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