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      February 18, 2020

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Best Buy vs Cymax

To help you find the Best Home Theater Seating, TopConsumerReviews.com provides you with an in-depth comparison of Best Buy and Cymax.

To see ALL of our reviews for the Best Home Theater Seating, please Click Here

From "Netflix and chill" to streaming your favorite TV shows on-demand, you probably enjoy a significant amount of entertainment right from the comfort of your own home. Whether you have a dedicated media room with a projector or large-screen TV or just a cozy living room, home theater seating can make all the difference between fun and relaxation and just another average night at home.

How are home theater seats different from a typical recliner? First, most configurations of home theater seating don't have recliners that go all the way back - otherwise, you might just fall asleep during your favorite show! Because the chairs don't recline as far as a traditional La-Z-Boy, you'll have more room for rows of seating if your space can accommodate it.

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Best Reviews

2020

Home Theater Seating Reviews

4 stars
Best Buy

BEST BUY

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Selection:

103 Products

Who doesn't love to shop at Best Buy when it comes to electronics? As you'd expect from a retailer specializing in the latest and greatest in gadgets and tech, their selection of home theater seating is ample - and, unlike most of the retailers in our review, your local Best Buy may even have the furniture in-store for you to try before you buy.

We especially love how easy the Best Buy website makes it to find exactly what you'll need for the space you're setting up. You can always sort by brand, but if you don't have one in mind it may make more sense to use one of the other categories to narrow down your options: product features like cupholders and built-in headphone jacks, current deals, color, material, price range, and more. Even on the main page, the way each item's information is displayed allows you to see at a glance a quick description of the main features, how many stars other customers have given it, shipping costs and/or store pickup availability, and so forth.

The only drawback to getting your home theater seating at Best Buy that we could find? Shipping is not free for any item that doesn't specifically state that store pickup is available. We appreciate that Best Buy makes that very clear; we saw shipping fees ranging from $89.99-$159.99, depending on the size of the furniture. They do offer a Price Match Guarantee prior to placing your order, as long as you find that lower price at a local retailer or a "Designated Major Online Retailer". You'll need to call 888-BEST-BUY to request that price match and to make sure that the competitor you've found is eligible for that guarantee.

If you place the call, you might also want to ask about Best Buy's return policy. Their online returns policy focuses more on smaller items that don't necessarily require assembly, and individual product pages in the home theater furniture category didn't specify one way or the other. We did notice that, unlike other retailers, Best Buy offers furniture assembly service if you need it - a helpful perk.

Best Buy easily earns high marks for their product selection, customer-friendly website, and good pricing - which would be improved only by matching their competition with respect to shipping costs. We're confident you'll have a positive shopping experience if you opt to get your home theater seating at this industry-leading retailer.

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3 stars
Cymax

CYMAX

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Selection:

26 Products

Founded in 2004 as a small audio-video furniture business. Cymax expanded to become one of the fastest-growing online furniture retailers. In addition to home theater seating, this business offers furniture, decor, lighting, office supplies, and outdoor products from a wide variety of brands.

With respect to your search for the ideal home theater furniture setup, the selection at Cymax is reasonable: 26 total products across several brands, with options for configurations ranging from 1-4 seats. Naturally, if you're looking for a larger number of seats, you can easily purchase several items and combine them to accommodate your ideal number of guests. Color options are limited to black and brown.

Pricing at Cymax is average when compared with their competitors, so we would have liked to see a price match guarantee. You will get free shipping on any home theater furniture purchase, and unless you live in the state of Virginia or in Canada, you won't be charged sales tax on your order - another money-saver.

As with most retailers, Cymax does allow you to return your purchase. Be aware that you will be responsible for the costs of return shipping, which could be hefty on such a large item. Their website also says that many manufacturers to charge a restocking fee, so you'd want to be sure to inquire about your particular home theater furniture prior to ordering.

According to the Cymax website, they are an accredited business with the BBB. While we were unable to find their rating with the Better Business Bureau, we did find hundreds of customer reviews on other sites. On the one hand, there were numerous complaints about product quality, specifically on powered recliners like those in their home theater seating category. Fortunately, we also saw timely, appropriate, helpful responses from Cymax' customer service representatives, who sounded genuinely apologetic for any issues and very eager to find a positive resolution for each complaint.

Overall, Cymax earns good marks for a reasonable selection of home theater seating and impressive responses to customer complaints.

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Also, home theater seating gives you many more opportunities to choose accessories and customize your selection. Want to watch the latest blockbuster and get a heated massage at the same time? You absolutely can do that! How about an iPad mount for keeping tabs on your email and social media while cheering for your favorite sports team? From lighted cup holders to motion simulators, the only limits to what you can get are your budget and your imagination.

As you decide which home theater seating is best for your lifestyle, there are several things to keep in mind while you're considering various retailers. Here are some of the most important criteria:

  • Selection. Does the store carry a wide variety of brands, price points, and options? Will the home theater seating choices fit the room you have in mind?
  • Cost. Are the prices offered by the retailer competitive with other stores? Do they offer a low-price or price-match guarantee? What are the shipping fees, if any?
  • Return Policy. If you're buying such a big-ticket item sight unseen, do you have any options for returns if it doesn't fit in the area you had intended, or if you just don't like the way it looks? Will you pay a restocking fee if you are able to return the purchase?
  • Customer Satisfaction. Does the store have a good reputation for happy customers? Does the retailer carry a rating with the Better Business Bureau? Do customer reviews have positive things to say about product quality, delivery times, or the responsiveness of customer service representatives?

TopConsumerReviews.com has reviewed and ranked the best Home Theater Seating stores available today. We hope these reviews help you find the perfect home theater furniture for your next movie marathon!

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