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      November 21, 2018

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Theater Seat Store vs Cymax

To help you find the Best Home Theater Seating, TopConsumerReviews.com provides you with an in-depth comparison of Theater Seat Store and Cymax.

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From "Netflix and chill" to streaming your favorite TV shows on-demand, you probably enjoy a significant amount of entertainment right from the comfort of your own home. Whether you have a dedicated media room with a projector or large-screen TV or just a cozy living room, home theater seating can make all the difference between fun and relaxation and just another average night at home.

How are home theater seats different from a typical recliner? First, most configurations of home theater seating don't have recliners that go all the way back - otherwise, you might just fall asleep during your favorite show! Because the chairs don't recline as far as a traditional La-Z-Boy, you'll have more room for rows of seating if your space can accommodate it.

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Best Reviews

2018

Home Theater Seating Reviews

5 stars
Theater Seat Store

THEATER SEAT STORE Visit Site

Selection:

300+ Products

TopConsumerReviews.com Best-In-Class Blue Ribbon Award If you're preparing to invest a significant amount of money to furnish your media room, which would you prefer: a one-size-fits-all store or a retailer whose focus is home theater seating? Like most people, you'd probably like the expertise offered by a company who specializes in the latest-and-greatest products specifically for your home entertainment needs. Theater Seat Store should be at the top of your list.

Starting with product selection and finishing with excellent pricing and customer service, Theater Seat Store stands out when it comes to home theater seating. Out of all of the companies in our review, none could even come close to competing with the range of products and brands available at this retailer. In fact, Theater Seat Store is the only authorized in-store supplier for Best Buy itself - our second-favorite choice in the market!

Finding what you want is easy using the site: either browse through the seating choices featured on the main page, or use the top navigation to go more directly to what you have in mind. Where most retailers only carry straight or slightly curved options with 1-4 seats, Theater Seat Store has a staggering variety of configurations: check out the options under the Media Room tab to see for yourself. And, if you're also looking for wall decorations, carpeting, or even popcorn machines, this is your one-stop-shop!

And, if you're feeling pleasantly overwhelmed with all of the possibilities, don't hesitate to click on the "chat" button at the lower right-hand corner of the page, or call the toll-free number. You'll get a friendly representative who can help you to sort through the choices until you have the right setup for your home theater seating and any extras or accessories you need.

Shipping is free for all purchases of two or more seats shipped within the lower 48 United States; single recliners have a shipping cost of $125. Additional savings are available for residents of all states but FL, GA, CO, and MS, as no sales taxes are charged outside of those four locations.

You will want to confirm the store's return policy if you think there's a possibility of returning your home theater furniture for any reason. The site does say that you can return purchased items for "any reason at all" if you're not happy, in the "Why Buy from Us?" section. However, when we looked at the details found on the Refund Policy page, it seemed to say that only new and unopened items are eligible for a refund. Either way, you would be responsible for the return shipping costs, which the site clearly explains can run well over $1000. This is comparable to the other retailers we reviewed, so it isn't a significant disadvantage for Theater Seat Store.

Warranties vary by brand, and at the time of our review we saw that one of the most popular brands - Palliser - was offering an extended 5-year warranty on products purchased from Theater Seat Store. Be sure to get the details on whatever brand you choose, just so there are no surprises later.

Theater Seat Store easily earns five stars and our highest ranking for selection, pricing, quality, and customer service. We highly recommend that you begin your home theater seating shopping with this trusted retailer.

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3 stars
Cymax

CYMAX Visit Site

Selection:

26 Products

Founded in 2004 as a small audio-video furniture business. Cymax expanded to become one of the fastest-growing online furniture retailers. In addition to home theater seating, this business offers furniture, decor, lighting, office supplies, and outdoor products from a wide variety of brands.

With respect to your search for the ideal home theater furniture setup, the selection at Cymax is reasonable: 26 total products across several brands, with options for configurations ranging from 1-4 seats. Naturally, if you're looking for a larger number of seats, you can easily purchase several items and combine them to accommodate your ideal number of guests. Color options are limited to black and brown.

Pricing at Cymax is average when compared with their competitors, so we would have liked to see a price match guarantee. You will get free shipping on any home theater furniture purchase, and unless you live in the state of Virginia or in Canada, you won't be charged sales tax on your order - another money-saver.

As with most retailers, Cymax does allow you to return your purchase. Be aware that you will be responsible for the costs of return shipping, which could be hefty on such a large item. Their website also says that many manufacturers to charge a restocking fee, so you'd want to be sure to inquire about your particular home theater furniture prior to ordering.

According to the Cymax website, they are an accredited business with the BBB. While we were unable to find their rating with the Better Business Bureau, we did find hundreds of customer reviews on other sites. On the one hand, there were numerous complaints about product quality, specifically on powered recliners like those in their home theater seating category. Fortunately, we also saw timely, appropriate, helpful responses from Cymax' customer service representatives, who sounded genuinely apologetic for any issues and very eager to find a positive resolution for each complaint.

Overall, Cymax earns good marks for a reasonable selection of home theater seating and impressive responses to customer complaints.

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Continued from above

Also, home theater seating gives you many more opportunities to choose accessories and customize your selection. Want to watch the latest blockbuster and get a heated massage at the same time? You absolutely can do that! How about an iPad mount for keeping tabs on your email and social media while cheering for your favorite sports team? From lighted cup holders to motion simulators, the only limits to what you can get are your budget and your imagination.

As you decide which home theater seating is best for your lifestyle, there are several things to keep in mind while you're considering various retailers. Here are some of the most important criteria:

  • Selection. Does the store carry a wide variety of brands, price points, and options? Will the home theater seating choices fit the room you have in mind?
  • Cost. Are the prices offered by the retailer competitive with other stores? Do they offer a low-price or price-match guarantee? What are the shipping fees, if any?
  • Return Policy. If you're buying such a big-ticket item sight unseen, do you have any options for returns if it doesn't fit in the area you had intended, or if you just don't like the way it looks? Will you pay a restocking fee if you are able to return the purchase?
  • Customer Satisfaction. Does the store have a good reputation for happy customers? Does the retailer carry a rating with the Better Business Bureau? Do customer reviews have positive things to say about product quality, delivery times, or the responsiveness of customer service representatives?

TopConsumerReviews.com has reviewed and ranked the best Home Theater Seating stores available today. We hope these reviews help you find the perfect home theater furniture for your next movie marathon!

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