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      January 18, 2019

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Wayfair vs Cymax

To help you find the Best Home Theater Seating, TopConsumerReviews.com provides you with an in-depth comparison of Wayfair and Cymax.

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From "Netflix and chill" to streaming your favorite TV shows on-demand, you probably enjoy a significant amount of entertainment right from the comfort of your own home. Whether you have a dedicated media room with a projector or large-screen TV or just a cozy living room, home theater seating can make all the difference between fun and relaxation and just another average night at home.

How are home theater seats different from a typical recliner? First, most configurations of home theater seating don't have recliners that go all the way back - otherwise, you might just fall asleep during your favorite show! Because the chairs don't recline as far as a traditional La-Z-Boy, you'll have more room for rows of seating if your space can accommodate it.

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Best Reviews

2019

Home Theater Seating Reviews

4.5 stars
Wayfair

WAYFAIR Visit Site

Selection:

313+ Products

Wayfair will impress you, no doubt about it. Unlike many of the retailers we reviewed, their selection allows you an incredible array of options. Take a look at the left-hand side of the home theater seating main page to see for yourself. Is price the most important factor? No problem: you can sort the 300+ choices by price, starting at under $500 all the way to $5,500+.

Do you want a particular type of upholstery? Choose from leather, microfiber, velour, even vinyl, cotton, or suede and more. How many people do you need to seat? You can filter the results by anything from 1-6 seats. Additional sort options include features like power recline and eco-friendly models, color, brand, height/width/depth, and in-stock items only.

Because Wayfair is such a popular retailer, many of their home theater seating choices have customer reviews to help you narrow down the choices. We were impressed to see that more than 100 of the products in this category have ratings of 4 stars or higher; you can use that same left-hand navigation to choose to view only the furniture with those positive ratings, if you like.

One of the reasons Wayfair is so popular is the perks they offer, from fast delivery on many items (with free shipping on all home theater seating), their complimentary rewards program that offers 3% back in store rewards, and a standard 30-day return policy. However, we recommend that you make sure to determine the specifics of returns for any home theater furniture purchase, given the size (and expensive return shipping costs for large items).

As with most popular businesses, Wayfair receives its fair share of complaints. Although we didn't find any that specifically addressed home theater seating orders, the general pattern tends to include delivery issues and problems with product quality. You may want to choose a home theater furniture brand that is highly rated and well-established across several retailers - Octane and RowOne are two examples - to make sure that you're getting a quality product with a good track record.

Wayfair gets high marks for a terrific selection of home theater seating options, free shipping, an A+ rating with the Better Business Bureau, and an easy-to-use website.

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3 stars
Cymax

CYMAX Visit Site

Selection:

26 Products

Founded in 2004 as a small audio-video furniture business. Cymax expanded to become one of the fastest-growing online furniture retailers. In addition to home theater seating, this business offers furniture, decor, lighting, office supplies, and outdoor products from a wide variety of brands.

With respect to your search for the ideal home theater furniture setup, the selection at Cymax is reasonable: 26 total products across several brands, with options for configurations ranging from 1-4 seats. Naturally, if you're looking for a larger number of seats, you can easily purchase several items and combine them to accommodate your ideal number of guests. Color options are limited to black and brown.

Pricing at Cymax is average when compared with their competitors, so we would have liked to see a price match guarantee. You will get free shipping on any home theater furniture purchase, and unless you live in the state of Virginia or in Canada, you won't be charged sales tax on your order - another money-saver.

As with most retailers, Cymax does allow you to return your purchase. Be aware that you will be responsible for the costs of return shipping, which could be hefty on such a large item. Their website also says that many manufacturers to charge a restocking fee, so you'd want to be sure to inquire about your particular home theater furniture prior to ordering.

According to the Cymax website, they are an accredited business with the BBB. While we were unable to find their rating with the Better Business Bureau, we did find hundreds of customer reviews on other sites. On the one hand, there were numerous complaints about product quality, specifically on powered recliners like those in their home theater seating category. Fortunately, we also saw timely, appropriate, helpful responses from Cymax' customer service representatives, who sounded genuinely apologetic for any issues and very eager to find a positive resolution for each complaint.

Overall, Cymax earns good marks for a reasonable selection of home theater seating and impressive responses to customer complaints.

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Continued from above

Also, home theater seating gives you many more opportunities to choose accessories and customize your selection. Want to watch the latest blockbuster and get a heated massage at the same time? You absolutely can do that! How about an iPad mount for keeping tabs on your email and social media while cheering for your favorite sports team? From lighted cup holders to motion simulators, the only limits to what you can get are your budget and your imagination.

As you decide which home theater seating is best for your lifestyle, there are several things to keep in mind while you're considering various retailers. Here are some of the most important criteria:

  • Selection. Does the store carry a wide variety of brands, price points, and options? Will the home theater seating choices fit the room you have in mind?
  • Cost. Are the prices offered by the retailer competitive with other stores? Do they offer a low-price or price-match guarantee? What are the shipping fees, if any?
  • Return Policy. If you're buying such a big-ticket item sight unseen, do you have any options for returns if it doesn't fit in the area you had intended, or if you just don't like the way it looks? Will you pay a restocking fee if you are able to return the purchase?
  • Customer Satisfaction. Does the store have a good reputation for happy customers? Does the retailer carry a rating with the Better Business Bureau? Do customer reviews have positive things to say about product quality, delivery times, or the responsiveness of customer service representatives?

TopConsumerReviews.com has reviewed and ranked the best Home Theater Seating stores available today. We hope these reviews help you find the perfect home theater furniture for your next movie marathon!

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