Best Reviews TopConsumerReviews.com Best Home Warranty Companies Best Reviews
Best Reviews
      January 27, 2020

Home  >  Home Warranties  >  American Home Shield vs 24-7 Home Warranty

Best

Home Warranty

  1. American Home Shield
  2. Home Warranty of Amer
  3. First American
  4. Total Protect
  5. Select Home Warranty
  6. Sears Home Warranty
  7. Choice Home Warranty
  8. 24-7 Home Warranty
  9. Guaranteed

Compare Products

  • Select any 2 companies in our reviews to compare them head-to-head!
  • Compare

Your Information Is Secure
Mortgages: The Complete Guide Newsletter

Latest Reviews

Cheesecake Clubs

Chocolate Clubs

Copyright Registration

Credit Monitoring

Dog Treat Clubs

Painting Lessons

Popcorn Clubs

Wedding Planning Software

 

Individual Reviews

American Residential Warranty

American Home Shield

Home Warranty of America

First American Home Warranty

Total Protect

Select Home Warranty

Sears Home Warranty

Choice Home Warranty

24-7 Home Warranty

Guaranteed Home Warranty

 

Our professional reviewers evaluate products and services independently, but Top Consumer Reviews may earn money when you click on the links on our pages. Learn more.

Better Business Bureau Reliability Seal

American Home Shield vs 24-7 Home Warranty

Best Home Warranties

To help you find the Best Home Warranty Companies, TopConsumerReviews.com provides you with an in-depth comparison of American Home Shield and 24-7 Home Warranty.

To see ALL of our reviews for the Best Home Warranty Companies, please Click Here

Who has the best Home Warranty? Whether you're a homeowner, landlord, or home seller hoping to sweeten the deal for prospective buyers, a home warranty can make a significant difference. From appliances like washers and dryers to home systems such as HVAC and electrical, home warranty policies protect you in the event of a malfunction or needed repair.

Given that the average costs of even a minor fix can easily run into the hundreds or thousands of dollars, it's easy to understand why many people purchase home warranties every month. The coverage purchased typically explains what is and is not covered, so you know exactly what you're getting. Also, most plans have some kind of deductible or service fee once a technician has been dispatched for your repair or claim.

Continue reading below reviews

Best Reviews

2020

Home Warranty Reviews

4.5 stars
American Home Shield

AMERICAN HOME SHIELD

Visit Site

BBB Rating:

B

American Home Shield is the largest home warranty provider in the nation, and for nearly 30 years, they've been the featured partner of ServiceMaster. ServiceMaster brings a network of home service industries together, including high-profile brands like Merry Maids, Terminix, and Furniture Medic. American Home Shield's influence and high position in the industry can't be ignored

On the other hand, we can't ignore the fact that in recent years their reputation has taken a hit. American Home Shield's rating with the BBB dropped from an A+ to a B. The reason? American Home Shield has more than 10,000 complaints registered on the BBB site alone.

The home warranty coverage offered by American Home Shield has remained consistent:

  • Appliances Plan
  • Systems Plan
  • Combo Plan
  • Build-Your-Own

These include what you would generally expect from coverage; American Home Shield is one of the only home warranty providers on the market that does have that customizable option; you can choose 10 or more items/systems for coverage, which allows you to only pay for the protection you actually need. That's another plus for this company.

You'll have to enter your address and email in order to get a pricing quote. The first residence we tried to cover kept giving us an error; we had to try a different address to get the quote system to work. For that residence, we were given pricing ranging from $34.99 to $44.99 per month with a $100 Trade Service Call Fee. The base price for the Build Your Own was $39.99, with any coverage over 10 items/systems resulting in an extra cost, which varied depending on the items included. American Home Shield also provides options for upgrades, like well pump or pool/spa coverage, and you can modify your pricing by choosing a service call fee of $75 or $125 which raises or lowers your monthly fees accordingly.

At the bottom of that quote page, you'll also find the sample contract. This will provide important information about what is covered for each item/system and what is specifically excluded.

Another plus for American Home Shield is their 24/7 availability if you need to schedule a repair and make a claim. Also, American Home Shield will ask you to rate your technician; many problems with home warranties come when less-than-expert repair people are sent to service a claim, and American Home Shield wants to make sure that their network of more than 13,000 contractors is doing a good job.

Despite American Home Shield's challenges lately with respect to customer complaints, their commitment to quality and their long-standing position and reputation within the home warranty industry are worth keeping in mind. For this reason, we still think American Home Shield is a strong choice for your home warranty needs.

Visit Site
1.5 stars
24-7 Home Warranty

24-7 HOME WARRANTY

Visit Site

BBB Rating:

None

At first glance, 24-7 Home Warranty looks like a reasonably good choice for a home warranty plan. Who wouldn't want "your own personal service technician always on call", as they promise at the top of their site?

Their available plans consist of the following:

  • Home Appliances: dishwasher, stove/oven, refrigerator, built-in microwave, washer dryer, for $10.99/month or $129/year
  • Major System: internal electrical/plumbing, central AC, heating system/pump, water heater, ductwork, garage door opener, for $24.99/month or $299/year
  • Comprehensive System: covers all of the items listed under Home Appliances and Major System, for $34.99/month or $399/year

The reimbursement cap is $1500 per appliance and most covered systems, $500 for the water heater, and no limit for the garage door opener.

Since our last evaluation of 24-7 Home Warranty, the company has received a listing on the Better Business Bureau site. This home warranty provider does not currently have a rating; that can be a plus or a minus, but at least there have been no registered complaints with the BBB. In poking around on the 24-7 site, we found their "In The News" section, with only two articles dated 10 years earlier.

We also weren't thrilled with the fact that the 24-7 Home Warranty site itself is not secure (it's http and not https). We had to click past the browser security warnings just to access the website.

Our impression of 24-7 Home Warranty is that they are essentially a reseller: their About Us clearly states that their plans are offered by The Warranty Group, headquartered in Chicago (while 24-7 is based in Utah). And, if you look at the tiny print at the bottom of the site, you'll see that coverage of home appliances, comprehensive systems, and major systems is provided and administered by yet another group of companies, depending on your state of residence. They also do not offer plans for residents of CA, NV, or VA.

So, does 24-7 Home Warranty actually deliver? Given that they seem to outsource everything about their business, the best answer we can give is "it's anyone's guess". With so many inconsistencies on the site, outdated information, and evidence that they don't actually service any plans that they sell, 24-7 Home Warranty ranks very low among companies offering protection for your appliances and home systems.

Visit Site

Continued from above

You should be aware that home warranties are one of the most complained-about services available today. Why? The main reason is that customers don't pay attention to the fine print. When considering a home warranty policy, be sure to take a look at a sample contract. Like all warranty and insurance companies, they're hoping that you don't need to make a claim - and so many of the cosmetic, non-essential inner workings and components may be excluded from coverage.

However, if you take the time to educate yourself on the home warranty you're purchasing, there should be no unpleasant surprises, and your covered systems will be repaired in a timely fashion by a licensed, reputable technician.

As you decide which company earns your business for a home warranty plan, here are several criteria to consider:

  • Coverage. What is included, and what is specifically excluded? Do the plans offered cover the systems and appliances you most want to protect?
  • Premiums and Fees. What will you pay for your coverage? Will you pay monthly, quarterly, or yearly? What are the fees you pay for service calls? Do you have a deductible?
  • Reputation. What is the company's rating with the Better Business Bureau, if they have one? What do current and previous clients have to say about the home warranty, both during the purchasing process and especially during the claims/repairs experience?

TopConsumerReviews.com has reviewed and ranked the best home warranty companies available today. We hope this research helps you find the best home warranty policy for your home or rental property!

Windows with unbeatable warranties

When choosing windows for your home, general manager Mario Garcia of Windows Hawaii advises to ask these questions: What would happen if a dealer goes out of business and where would they stand at the ...

Published:  Fri, 24 Jan 2020 21:47:00 GMT



The Importance Of Having Home Warranty In Place

Do you have the protection of a home warranty on your property? If you don't then you are not alone. There is a huge percentage of Americans who also don't think that these plans are worth having.

Published:  Sat, 18 Jan 2020 23:43:00 GMT



Dear Annie: Wedding gifts under warranty

The bride decided at the beginning of December that she didn't want to be married. My question is this: Who gets the gifts? The bride and groom were living with her parents until they bought a home, ...

Published:  Fri, 24 Jan 2020 20:00:00 GMT



2-10 Home Buyers Warranty Announces 2019 Builder Achievement Awards Program Recipients

DENVER, Jan. 15, 2020 /PRNewswire-PRWeb/ -- 2-10 Home Buyers Warranty (2-10 HBW), the industry-leading provider of new home structural warranties and systems and appliances coverage for new and ...

Published:  Wed, 15 Jan 2020 04:20:00 GMT



Mountaintop home perched above Boulder with 'sky walk' listed for $5M (Photos)

A mountaintop oasis outside of Boulder is on the market for an even $5 million. Listed on Thursday, Jan. 16, this 5,700-square-foot home at 413 Wild Horse Circle in unincorporated Boulder County sits ...

Published:  Tue, 21 Jan 2020 05:24:00 GMT



Share Us!   

Home      About Us      Terms & Conditions      Privacy Policy      Contact Us      Disclosure