Best Reviews TopConsumerReviews.com Best Home Warranty Companies Best Reviews
Best Reviews
      May 22, 2019

Home  >  Home Warranties  >  American Home Shield vs Home Warranty of America

Best

Home Warranty

  1. American Home Shield
  2. Home Warranty of Amer
  3. First American
  4. Total Protect
  5. Select Home Warranty
  6. Sears Home Warranty
  7. Choice Home Warranty
  8. 24-7 Home Warranty
  9. Guaranteed

Compare Products

  • Select any 2 companies in our reviews to compare them head-to-head!
  • Compare

Your Information Is Secure
Mortgages: The Complete Guide Newsletter

Latest Reviews

Cruise Vacations

Fruit Baskets

Hair Removal

Learn to Read Programs

Menopause Relief

Paid Surveys

Pet Meds

Pool Tables

Tax Software

Watches

 

Individual Reviews

American Residential Warranty

American Home Shield

Home Warranty of America

First American Home Warranty

Total Protect

Select Home Warranty

Sears Home Warranty

Choice Home Warranty

24-7 Home Warranty

Guaranteed Home Warranty

 

Our professional reviewers evaluate products and services independently, but Top Consumer Reviews may earn money when you click on the links on our pages. Learn more.

Better Business Bureau Reliability Seal

American Home Shield vs Home Warranty of America

Best Home Warranties

To help you find the Best Home Warranty Companies, TopConsumerReviews.com provides you with an in-depth comparison of American Home Shield and Home Warranty of America.

To see ALL of our reviews for the Best Home Warranty Companies, please Click Here

Who has the best Home Warranty? Whether you're a homeowner, landlord, or home seller hoping to sweeten the deal for prospective buyers, a home warranty can make a significant difference. From appliances like washers and dryers to home systems such as HVAC and electrical, home warranty policies protect you in the event of a malfunction or needed repair.

Given that the average costs of even a minor fix can easily run into the hundreds or thousands of dollars, it's easy to understand why many people purchase home warranties every month. The coverage purchased typically explains what is and is not covered, so you know exactly what you're getting. Also, most plans have some kind of deductible or service fee once a technician has been dispatched for your repair or claim.

Continue reading below reviews

Best Reviews

2019

Home Warranty Reviews

4.5 stars
American Home Shield

AMERICAN HOME SHIELD Visit Site

BBB Rating:

B

American Home Shield is the largest home warranty provider in the nation, and for nearly 30 years, they've been the featured partner of ServiceMaster. ServiceMaster brings a network of home service industries together, including high-profile brands like Merry Maids, Terminix, and Furniture Medic. American Home Shield's influence and high position in the industry can't be ignored

On the other hand, we can't ignore the fact that in recent years their reputation has taken a hit. American Home Shield's rating with the BBB dropped from an A+ to a B. The reason? American Home Shield has more than 10,000 complaints registered on the BBB site alone.

The home warranty coverage offered by American Home Shield has remained consistent:

  • Appliances Plan
  • Systems Plan
  • Combo Plan
  • Build-Your-Own

These include what you would generally expect from coverage; American Home Shield is one of the only home warranty providers on the market that does have that customizable option; you can choose 10 or more items/systems for coverage, which allows you to only pay for the protection you actually need. That's another plus for this company.

You'll have to enter your address and email in order to get a pricing quote. The first residence we tried to cover kept giving us an error; we had to try a different address to get the quote system to work. For that residence, we were given pricing ranging from $34.99 to $44.99 per month with a $100 Trade Service Call Fee. The base price for the Build Your Own was $39.99, with any coverage over 10 items/systems resulting in an extra cost, which varied depending on the items included. American Home Shield also provides options for upgrades, like well pump or pool/spa coverage, and you can modify your pricing by choosing a service call fee of $75 or $125 which raises or lowers your monthly fees accordingly.

At the bottom of that quote page, you'll also find the sample contract. This will provide important information about what is covered for each item/system and what is specifically excluded.

Another plus for American Home Shield is their 24/7 availability if you need to schedule a repair and make a claim. Also, American Home Shield will ask you to rate your technician; many problems with home warranties come when less-than-expert repair people are sent to service a claim, and American Home Shield wants to make sure that their network of more than 13,000 contractors is doing a good job.

Despite American Home Shield's challenges lately with respect to customer complaints, their commitment to quality and their long-standing position and reputation within the home warranty industry are worth keeping in mind. For this reason, we still think American Home Shield is a strong choice for your home warranty needs.

Visit Site

4 stars
Home Warranty Of America

HOME WARRANTY OF AMERICA Visit Site

BBB Rating:

B

Since 1996, Home Warranty of America has been protecting homeowners with their home warranty packages. Claims can be made online 24/7/365, or you can contact their customer service team during regular business hours.

Home Warranty of America offers two main plans for home warranty coverage: Premier and Premier Plus. Each one allows you to choose between a $75 and $100 Trade Service Call Fee, with lower monthly premiums for the higher call fee. The Premier plan is priced at $41 to $44 per month, while the Plus package costs $50 to $53. Both plans cover the major systems and appliances of the average home. So, what's the difference between the two packages? The Premier Plus covers the air conditioning, toilet replacement, plumbing fixtures/faucets/shower heads, and more than 25 "other items traditionally not covered by basic home warranty plans". We would have liked to see a list or a link to a list for what those 25+ items actually are.

You have an extensive list of add-ons possible with Home Warranty of America's plans. Options include salt water pools, septic systems, roof leak repair, well pumps, and more. The additional premiums for these upgrades are clearly spelled out on the plan summary page, and the sample contract for all plans is readily available for downloading and viewing on the Coverage Options page as well. Home Warranty of America gets points for both of these features, since many of their competitors do not provide that information so freely.

Be aware that Home Warranty of America's plans are all 13-month packages, not the typical one-year timeframe that most home warranty companies sell. This would be an advantage if it were a fixed-price structure, but since you're paying monthly for a Home Warranty of America plan, you're essentially just obligated to pay for an extra month.

On the positive side, there are no age restrictions on any of the appliances or systems covered by Home Warranty of America, so whether your dishwasher is 10 months or 10 years old, it'll still be eligible for coverage.

How does Home Warranty of America compare with other providers when it comes to reputation? On average, Home Warranty of America has solid positive customer feedback. We found many compliments to the responsiveness of their customer representatives, and the lack of pushy sales tactics towards prospective clients. Although some policyholders have experienced mixed results with the quality of the technicians assigned to do repairs, they've been satisfied with Home Warranty of America's efforts to make sure the job is (eventually) completed right.

Home Warranty of America offers comprehensive coverage, transparent fees and pricing, and a solid "B" grade with the Better Business Bureau, making them a good choice for your home warranty plan.

Visit Site

Continued from above

You should be aware that home warranties are one of the most complained-about services available today. Why? The main reason is that customers don't pay attention to the fine print. When considering a home warranty policy, be sure to take a look at a sample contract. Like all warranty and insurance companies, they're hoping that you don't need to make a claim - and so many of the cosmetic, non-essential inner workings and components may be excluded from coverage.

However, if you take the time to educate yourself on the home warranty you're purchasing, there should be no unpleasant surprises, and your covered systems will be repaired in a timely fashion by a licensed, reputable technician.

As you decide which company earns your business for a home warranty plan, here are several criteria to consider:

  • Coverage. What is included, and what is specifically excluded? Do the plans offered cover the systems and appliances you most want to protect?
  • Premiums and Fees. What will you pay for your coverage? Will you pay monthly, quarterly, or yearly? What are the fees you pay for service calls? Do you have a deductible?
  • Reputation. What is the company's rating with the Better Business Bureau, if they have one? What do current and previous clients have to say about the home warranty, both during the purchasing process and especially during the claims/repairs experience?

TopConsumerReviews.com has reviewed and ranked the best home warranty companies available today. We hope this research helps you find the best home warranty policy for your home or rental property!

Are home warranties worth the investment

(MENAFN - Market Press) First thing to note is that a home warranty is not the same as insurance coverage. A home warranty is a home service contract that will cover the repair or replacement of ...

Published:  Wed, 15 May 2019 23:31:00 GMT



Troubleshooter steps in over home warranty woes

Home warranty woes left Gina Clark fed up. Clark paid monthly to American Home Shield to make sure the major appliances inside her home were protected. She said when she needed service after her ...

Published:  Tue, 07 May 2019 15:41:00 GMT



Preparedness Concerns Drive Enticing 10-year Warranty Offer From Generac

announced this week it will offer a free 10-year extended warranty on the Company's Guardian-series home standby generators to homeowners who prepare ahead for all types of weather and non-weather ...

Published:  Fri, 17 May 2019 06:32:00 GMT



PSEG's parent launches new warranty service for some electrical parts

Called PSEG WorryFree, the new warranty service notice comes in an envelope alerting ... based company that offers a myriad of home heating and air-conditioning services. Joseph Forline, chairman and ...

Published:  Thu, 09 May 2019 16:27:00 GMT



Dispelling myths about home warranty plans

(BPT) - If you're considering a home warranty plan, you are probably doing your due diligence - as you should - on how they work, who the different providers are and what to expect from the experience ...

Published:  Tue, 14 May 2019 07:15:00 GMT



How to protect yourself when building a new home

Call 6 Investigates obtained consumer complaints filed with the Indiana Attorney General's Office and found hundreds of complaints since 2010 about new home construction. Consumer claims against ...

Published:  Wed, 15 May 2019 23:01:00 GMT



Community Association Transition: Construction Defects, Implied Warranties and Consumer Fraud

the implied warranty of habitability and Consumer Fraud Act provide potential avenues of recovery against developers. Many of these defects are latent-not readily observable to the untrained eye. ...

Published:  Thu, 16 May 2019 08:46:00 GMT



2019 Condominium Warranty Reforms and WUCIOA Clarifications

the Legislature will be called to make additional changes to bring balance to the condominium warranties and relief to the home ownership housing markets. DISCLAIMER: Because of the generality of this ...

Published:  Tue, 14 May 2019 17:46:00 GMT



Realty One Group launches home warranty program

Edmonton-based Realty One Group and Blanket Universal Home Warranty (BUHW) have partnered to offer the One Home Warranty program, issued by BUHW. The program provides homeowners with coverage against ...

Published:  Thu, 09 May 2019 22:03:00 GMT



Share Us!    Share TopConsumerReviews.com on Twitter Share TopConsumerReviews.com on LinkedIn Share TopConsumerReviews.com on Google+ Share TopConsumerReviews.com on Pinterest

Home      About Us      Terms & Conditions      Privacy Policy      Contact Us      Disclosure