Best Reviews TopConsumerReviews.com Best Home Warranty Companies Best Reviews
Best Reviews
      June 24, 2019

Home  >  Home Warranties  >  Home Warranty of America vs Total Protect

Best

Home Warranty

  1. American Home Shield
  2. Home Warranty of Amer
  3. First American
  4. Total Protect
  5. Select Home Warranty
  6. Sears Home Warranty
  7. Choice Home Warranty
  8. 24-7 Home Warranty
  9. Guaranteed

Compare Products

  • Select any 2 companies in our reviews to compare them head-to-head!
  • Compare

Your Information Is Secure
Mortgages: The Complete Guide Newsletter

Latest Reviews

Cruise Vacations

Dental insurance

Government Grants

Learn to Read Programs

Menopause Relief

Online Fitness

Paid Surveys

Personal Trainers

Pet Meds

Wedding Planning Guides

 

Individual Reviews

American Residential Warranty

American Home Shield

Home Warranty of America

First American Home Warranty

Total Protect

Select Home Warranty

Sears Home Warranty

Choice Home Warranty

24-7 Home Warranty

Guaranteed Home Warranty

 

Our professional reviewers evaluate products and services independently, but Top Consumer Reviews may earn money when you click on the links on our pages. Learn more.

Better Business Bureau Reliability Seal

Home Warranty of America vs Total Protect

Best Home Warranties

To help you find the Best Home Warranty Companies, TopConsumerReviews.com provides you with an in-depth comparison of Home Warranty of America and Total Protect.

To see ALL of our reviews for the Best Home Warranty Companies, please Click Here

Who has the best Home Warranty? Whether you're a homeowner, landlord, or home seller hoping to sweeten the deal for prospective buyers, a home warranty can make a significant difference. From appliances like washers and dryers to home systems such as HVAC and electrical, home warranty policies protect you in the event of a malfunction or needed repair.

Given that the average costs of even a minor fix can easily run into the hundreds or thousands of dollars, it's easy to understand why many people purchase home warranties every month. The coverage purchased typically explains what is and is not covered, so you know exactly what you're getting. Also, most plans have some kind of deductible or service fee once a technician has been dispatched for your repair or claim.

Continue reading below reviews

Best Reviews

2019

Home Warranty Reviews

4 stars
Home Warranty Of America

HOME WARRANTY OF AMERICA Visit Site

BBB Rating:

B

Since 1996, Home Warranty of America has been protecting homeowners with their home warranty packages. Claims can be made online 24/7/365, or you can contact their customer service team during regular business hours.

Home Warranty of America offers two main plans for home warranty coverage: Premier and Premier Plus. Each one allows you to choose between a $75 and $100 Trade Service Call Fee, with lower monthly premiums for the higher call fee. The Premier plan is priced at $41 to $44 per month, while the Plus package costs $50 to $53. Both plans cover the major systems and appliances of the average home. So, what's the difference between the two packages? The Premier Plus covers the air conditioning, toilet replacement, plumbing fixtures/faucets/shower heads, and more than 25 "other items traditionally not covered by basic home warranty plans". We would have liked to see a list or a link to a list for what those 25+ items actually are.

You have an extensive list of add-ons possible with Home Warranty of America's plans. Options include salt water pools, septic systems, roof leak repair, well pumps, and more. The additional premiums for these upgrades are clearly spelled out on the plan summary page, and the sample contract for all plans is readily available for downloading and viewing on the Coverage Options page as well. Home Warranty of America gets points for both of these features, since many of their competitors do not provide that information so freely.

Be aware that Home Warranty of America's plans are all 13-month packages, not the typical one-year timeframe that most home warranty companies sell. This would be an advantage if it were a fixed-price structure, but since you're paying monthly for a Home Warranty of America plan, you're essentially just obligated to pay for an extra month.

On the positive side, there are no age restrictions on any of the appliances or systems covered by Home Warranty of America, so whether your dishwasher is 10 months or 10 years old, it'll still be eligible for coverage.

How does Home Warranty of America compare with other providers when it comes to reputation? On average, Home Warranty of America has solid positive customer feedback. We found many compliments to the responsiveness of their customer representatives, and the lack of pushy sales tactics towards prospective clients. Although some policyholders have experienced mixed results with the quality of the technicians assigned to do repairs, they've been satisfied with Home Warranty of America's efforts to make sure the job is (eventually) completed right.

Home Warranty of America offers comprehensive coverage, transparent fees and pricing, and a solid "B" grade with the Better Business Bureau, making them a good choice for your home warranty plan.

Visit Site

3 stars
Total Protect

TOTAL PROTECT Visit Site

BBB Rating:

None

Total Protect has been providing home warranty coverage to their customers for almost 30 years. Their website is easy to navigate and offers helpful information about home warranties in general.

In order to see pricing, you'll have to enter your email address, zip code, and phone number. We'd prefer to have pricing listed directly, instead of being required to give our contact information first. For our home, we were given the following monthly options:

  • Deductibles of $75, $100, or $125
  • Appliance Plan: priced from $22.95 to $44.95, depending on the deductible chosen. Coverage includes refrigerator with built-in ice maker, dishwasher, range, oven, cooktop, washer/dryer, microwave, trash compactor, and range exhaust hood.
  • Systems Plan: priced from $34.95 to $47.95, depending on the deductible chosen. Coverage includes HVAC (2 units), water heater, electrical system, ceiling fans, toilets, ductwork, plumbing lines, interior gas lines, sump pump, garage door opener, garbage disposal, central vacuum, attic fan, and doorbell/chime.
  • Combo Plan: priced from $43.95 to $65.96, depending on the deductible chosen. This includes everything in the Appliance and Systems Plans, along with a homeowners' insurance deductible reimbursement of up to $500 every 12 months.

On the page listing your plans and options, you can also click to see a sample contract. This is where you'll be able to determine the components that are specifically excluded from your coverage.

We were confused as we tried to research Total Protect's reputation in the industry. Previously, they maintained an "A+ with the Better Business Bureau. But, at the time of our latest review, the company had no rating; even when we looked up Total Protect's parent company, Cross Country Home Services, their status was listed as "this business profile is being updated" by the BBB. This could be related to yet another change in company ownership; the BBB link for CCHS redirected to Homesure of America, leaving us wondering what was happening for Total Protect.

And, when we looked at the ratings summary on Total Protect's site, we found that their customers are evenly split between five-star and one-star ratings (over 200 of each, plus a scattering of 2-, 3-, and 4-star reviews). When it comes to choosing a home warranty, especially from a company whose status is currently in question, the last thing you want is to see that their customers have a love-hate relationship with the plans and the service received.

For now, we feel it appropriate to downgrade Total Protect's ranking from an earlier 4-star rating to a 3-star rating; we give them points for a previously-strong reputation, but recommend caution as their BBB status is being updated.

Visit Site

Continued from above

You should be aware that home warranties are one of the most complained-about services available today. Why? The main reason is that customers don't pay attention to the fine print. When considering a home warranty policy, be sure to take a look at a sample contract. Like all warranty and insurance companies, they're hoping that you don't need to make a claim - and so many of the cosmetic, non-essential inner workings and components may be excluded from coverage.

However, if you take the time to educate yourself on the home warranty you're purchasing, there should be no unpleasant surprises, and your covered systems will be repaired in a timely fashion by a licensed, reputable technician.

As you decide which company earns your business for a home warranty plan, here are several criteria to consider:

  • Coverage. What is included, and what is specifically excluded? Do the plans offered cover the systems and appliances you most want to protect?
  • Premiums and Fees. What will you pay for your coverage? Will you pay monthly, quarterly, or yearly? What are the fees you pay for service calls? Do you have a deductible?
  • Reputation. What is the company's rating with the Better Business Bureau, if they have one? What do current and previous clients have to say about the home warranty, both during the purchasing process and especially during the claims/repairs experience?

TopConsumerReviews.com has reviewed and ranked the best home warranty companies available today. We hope this research helps you find the best home warranty policy for your home or rental property!

OnPoint Warranty Solutions Partners with AIG Warranty

The ability to bundle a compliant direct to consumer warranty product with service and maintenance contracts, and on demand services such as repair, installation, or configuration of networking or ...

Published:  Sun, 23 Jun 2019 06:57:00 GMT



As a woman's ceiling caves in from massive leak, home warranty company says to wait 48 hours for help

RICHMOND, Calif. (KGO) -- Home warranties provide coverage when something goes wrong in your house. Or do they? An East Bay woman was facing a huge flood in her bathroom. She put in an emergency ...

Published:  Wed, 12 Jun 2019 17:39:00 GMT



Daily Deals: Huge Ceiling Fan Sales, $100 Off Home Security and More

It also comes with Prominence Home's Limited Lifetime Warranty to ensure satisfaction. The Honeywell Duvall 52-Inch Tropical Ceiling Fan with Wicker Blades in White seems like the epitome of a ...

Published:  Fri, 21 Jun 2019 13:47:00 GMT



Elderly Alberta couple says dream home is now a nightmare to live in

"I get sick to my stomach," Lakusta said. Lakusta thought his insurance with The Alberta New Home Warranty Program would cover the repairs, but said he was told he'd be paid a lump sum and would have ...

Published:  Tue, 18 Jun 2019 12:30:54 GMT



Halle Berry Harassed By Man Trying To Illegally Take Her Home: Report

A deranged man has been trying to take over Halle Berry's home, and he's come dangerously close to invading ... with petty theft and a felony count of procuring and offering a false warranty deed. It ...

Published:  Sat, 22 Jun 2019 01:47:00 GMT



Halle Berry's home almost stolen by man with fake deed: report

A man tried to steal Halle Berry"s Los Angeles home by fabricating a deed - and even hiring ... they arrested him on charges of procuring and offering a false warranty deed and petty theft. ...

Published:  Sat, 22 Jun 2019 08:11:00 GMT



VW Will Offer Eight-Year Battery Warranty on ID Electric Hatchbacks, Promise 70 Percent Capacity

Specifically, the automaker is guaranteeing that its batteries will retain at least 70 percent of their when-new capacity within the warranty period ... charging stations that can be installed at a ...

Published:  Tue, 18 Jun 2019 11:35:00 GMT



Probate, warranty deeds and marriages

Gunn; parcel of land located in Colfax Township Steven L. Thoms to Daniel S. Fantich; parcel of land located in Rubicon Township Federal Home Loan Mortgage Corporation to Adam Allen Hanselman; parcel ...

Published:  Sat, 22 Jun 2019 02:00:00 GMT



Bobit Business Media Completes Acquisition of Warranty Chain Management Conference

WCM has become the premier annual forum for warranty professionals and executives to meet and ... View source version on ... ...

Published:  Mon, 17 Jun 2019 05:01:00 GMT



Volkswagen Reveals ID.3 Charging Power, Battery Warranty

3 battery pack will be covered by a 70% of usable capacity warranty for 8 years or 160,000 ... boxes will make rapid charging a reality at home and at work Wolfsburg (Germany) - Volkswagen ...

Published:  Tue, 18 Jun 2019 07:21:00 GMT



Share Us!    Share TopConsumerReviews.com on Twitter Share TopConsumerReviews.com on LinkedIn Share TopConsumerReviews.com on Google+ Share TopConsumerReviews.com on Pinterest

Home      About Us      Terms & Conditions      Privacy Policy      Contact Us      Disclosure