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Home Warranty of America vs 24-7 Home Warranty

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HOME WARRANTY OF AMERICA

Since 1996, Home Warranty of America has been protecting homeowners with their home warranty packages. Claims can be made online 24/7/365, or you can contact their customer service team during regular business hours.

Home Warranty of America offers two main plans for home warranty coverage: Premier and Premier Plus. Each one allows you to choose between a $75 and $100 Trade Service Call Fee, with lower monthly premiums for the higher call fee. The Premier plan is priced at $41 to $44 per month, while the Plus package costs $50 to $53. Both plans cover the major systems and appliances of the average home. So, what's the difference between the two packages? The Premier Plus covers the air conditioning, toilet replacement, plumbing fixtures/faucets/shower heads, and more than 25 "other items traditionally not covered by basic home warranty plans". We would have liked to see a list or a link to a list for what those 25+ items actually are.

You have an extensive list of add-ons possible with Home Warranty of America's plans. Options include salt water pools, septic systems, roof leak repair, well pumps, and more. The additional premiums for these upgrades are clearly spelled out on the plan summary page, and the sample contract for all plans is readily available for downloading and viewing on the Coverage Options page as well. Home Warranty of America gets points for both of these features, since many of their competitors do not provide that information so freely.

Be aware that Home Warranty of America's plans are all 13-month packages, not the typical one-year timeframe that most home warranty companies sell. This would be an advantage if it were a fixed-price structure, but since you're paying monthly for a Home Warranty of America plan, you're essentially just obligated to pay for an extra month.

On the positive side, there are no age restrictions on any of the appliances or systems covered by Home Warranty of America, so whether your dishwasher is 10 months or 10 years old, it'll still be eligible for coverage.

How does Home Warranty of America compare with other providers when it comes to reputation? On average, Home Warranty of America has solid positive customer feedback. We found many compliments to the responsiveness of their customer representatives, and the lack of pushy sales tactics towards prospective clients. Although some policyholders have experienced mixed results with the quality of the technicians assigned to do repairs, they've been satisfied with Home Warranty of America's efforts to make sure the job is (eventually) completed right.

Home Warranty of America offers comprehensive coverage, transparent fees and pricing, and a solid "B" grade with the Better Business Bureau, making them a good choice for your home warranty plan.

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24-7 HOME WARRANTY

At first glance, 24-7 Home Warranty looks like a reasonably good choice for a home warranty plan. Who wouldn't want "your own personal service technician always on call", as they promise at the top of their site?

Their available plans consist of the following:

  • Home Appliances: dishwasher, stove/oven, refrigerator, built-in microwave, washer dryer, for $10.99/month or $129/year
  • Major System: internal electrical/plumbing, central AC, heating system/pump, water heater, ductwork, garage door opener, for $24.99/month or $299/year
  • Comprehensive System: covers all of the items listed under Home Appliances and Major System, for $34.99/month or $399/year

The reimbursement cap is $1500 per appliance and most covered systems, $500 for the water heater, and no limit for the garage door opener.

Since our last evaluation of 24-7 Home Warranty, the company has received a listing on the Better Business Bureau site. This home warranty provider does not currently have a rating; that can be a plus or a minus, but at least there have been no registered complaints with the BBB. In poking around on the 24-7 site, we found their "In The News" section, with only two articles dated 10 years earlier.

We also weren't thrilled with the fact that the 24-7 Home Warranty site itself is not secure (it's http and not https). We had to click past the browser security warnings just to access the website.

Our impression of 24-7 Home Warranty is that they are essentially a reseller: their About Us clearly states that their plans are offered by The Warranty Group, headquartered in Chicago (while 24-7 is based in Utah). And, if you look at the tiny print at the bottom of the site, you'll see that coverage of home appliances, comprehensive systems, and major systems is provided and administered by yet another group of companies, depending on your state of residence. They also do not offer plans for residents of CA, NV, or VA.

So, does 24-7 Home Warranty actually deliver? Given that they seem to outsource everything about their business, the best answer we can give is "it's anyone's guess". With so many inconsistencies on the site, outdated information, and evidence that they don't actually service any plans that they sell, 24-7 Home Warranty ranks very low among companies offering protection for your appliances and home systems.

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Best Home Warranty

To help you find the Best Home Warranty Companies, TopConsumerReviews.com provides you with an in-depth comparison of Home Warranty of America and 24-7 Home Warranty.

Who has the best Home Warranty? Whether you're a homeowner, landlord, or home seller hoping to sweeten the deal for prospective buyers, a home warranty can make a significant difference. From appliances like washers and dryers to home systems such as HVAC and electrical, home warranty policies protect you in the event of a malfunction or needed repair.

Given that the average costs of even a minor fix can easily run into the hundreds or thousands of dollars, it's easy to understand why many people purchase home warranties every month. The coverage purchased typically explains what is and is not covered, so you know exactly what you're getting. Also, most plans have some kind of deductible or service fee once a technician has been dispatched for your repair or claim.

You should be aware that home warranties are one of the most complained-about services available today. Why? The main reason is that customers don't pay attention to the fine print. When considering a home warranty policy, be sure to take a look at a sample contract. Like all warranty and insurance companies, they're hoping that you don't need to make a claim - and so many of the cosmetic, non-essential inner workings and components may be excluded from coverage.

However, if you take the time to educate yourself on the home warranty you're purchasing, there should be no unpleasant surprises, and your covered systems will be repaired in a timely fashion by a licensed, reputable technician.

As you decide which company earns your business for a home warranty plan, here are several criteria to consider:

  • Coverage. What is included, and what is specifically excluded? Do the plans offered cover the systems and appliances you most want to protect?
  • Premiums and Fees. What will you pay for your coverage? Will you pay monthly, quarterly, or yearly? What are the fees you pay for service calls? Do you have a deductible?
  • Reputation. What is the company's rating with the Better Business Bureau, if they have one? What do current and previous clients have to say about the home warranty, both during the purchasing process and especially during the claims/repairs experience?

TopConsumerReviews.com has reviewed and ranked the best home warranty companies available today. We hope this research helps you find the best home warranty policy for your home or rental property!



Home Warranties In The News

Angie's List parent company buys Dallas home repair and warranty startup Fixd

When a homeowner has a broken air conditioner or a foundation problem, a warranty company can be hard to track down and often points to the fine print. Fixd co-founders Evan Myers and Brandon Bohannan ...

Published:  Wed, 13 Feb 2019 14:17:00 GMT



HomeAdvisor wants to sell you a home warranty after latest acquisition

HomeAdvisor is getting into the home warranty business after acquiring a Texas startup that makes that experience easier and more on-demand. Angi Homeservices (Nasdaq: ANGI), the combined company made ...

Published:  Fri, 08 Feb 2019 05:17:00 GMT



All there is to know about Home Warranty

Are you a homeowner We all desire to own our dream home. A peaceful haven away from our hectic lives. A home is the ultimate financial investment and source of accomplishment. After scrimping and sav...

Published:  Thu, 07 Feb 2019 15:25:00 GMT



Warranty confusion: Homeowners turn to Contact 6 after troubles with Choice Home Warranty

MILWAUKEE - A pair of homeowners purchased home warranties for protection, but said they ended up fighting for coverage. The company in question has thousands of complaints. Dorothy Hopkins ...

Published:  Sun, 10 Feb 2019 20:23:00 GMT



American Home Shield Shares Fast Facts on Choosing the Right Home Services Plan and Provider

National Home Warranty Day is this Sunday, and American Home Shield, which founded the industry more than 45 years ago, is sharing fast facts to help you make the right choice when it comes to choosin...

Published:  Fri, 08 Feb 2019 10:49:00 GMT



An Oceanside family's new-home nightmare

News8 was there when plumbers came by to fix a toilet. "Beazer Homes acknowledges that the Merzs have encountered more warranty issues with their home than Beazer Homes expects. Beazer Homes, however, ...

Published:  Tue, 12 Feb 2019 17:47:00 GMT



Yi's new wireless home camera packs big-budget AI features for hundreds less than Nest

... products we deliver them with 365 days warranty. Our professional customer service has your back. In the box: AI featured security camera YI Home Camera 3 with 1080p -FHD Resolution, 107 ...

Published:  Tue, 12 Feb 2019 13:06:00 GMT



New Home Co. Posts Loss for Q4, Full Year

Additionally, the 2017 fourth quarter also benefited from an $0.8 million warranty reserve adjustment. SG&A expense ratio as a percentage of home sales revenue for the 2018 fourth quarter was 9.9% ver...

Published:  Fri, 15 Feb 2019 05:52:00 GMT



Buyer Beware: Illinois Supreme Court Protects Subcontractors from Implied Warranty Claims by Homeowners with No Contractual Relationship

The Illinois Supreme Court recently overturned 35 years of precedent in holding that a purchaser of a newly constructed home cannot pursue a cause of action for breach of an implied warranty of habita...

Published:  Wed, 13 Feb 2019 16:30:00 GMT



Step into home automation with four Zoozee Mini Smart Plugs at just $8 apiece

Using the app, you can even track your energy usage and see what's consuming the most power in your home. Zoozee includes a 1-year warranty with your purchase. Customers have left reviews at Amazon fo...

Published:  Thu, 14 Feb 2019 08:01:00 GMT




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