Home Warranty of America vs Choice Home Warranty
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Home Warranty of America vs Choice Home Warranty
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Since 1996, Home Warranty of America has been protecting homeowners with their home warranty packages. Claims can be made online 24/7/365, or you can contact their customer service team during regular business hours.
Home Warranty of America offers two main plans for home warranty coverage: Premier and Premier Plus. Each one allows you to choose between a $75 and $100 Trade Service Call Fee, with lower monthly premiums for the higher call fee. The Premier plan is priced at $41 to $44 per month, while the Plus package costs $50 to $53. Both plans cover the major systems and appliances of the average home. So, what's the difference between the two packages? The Premier Plus covers the air conditioning, toilet replacement, plumbing fixtures/faucets/shower heads, and more than 25 "other items traditionally not covered by basic home warranty plans". We would have liked to see a list or a link to a list for what those 25+ items actually are.
You have an extensive list of add-ons possible with Home Warranty of America's plans. Options include salt water pools, septic systems, roof leak repair, well pumps, and more. The additional premiums for these upgrades are clearly spelled out on the plan summary page, and the sample contract for all plans is readily available for downloading and viewing on the Coverage Options page as well. Home Warranty of America gets points for both of these features, since many of their competitors do not provide that information so freely.
Be aware that Home Warranty of America's plans are all 13-month packages, not the typical one-year timeframe that most home warranty companies sell. This would be an advantage if it were a fixed-price structure, but since you're paying monthly for a Home Warranty of America plan, you're essentially just obligated to pay for an extra month.
On the positive side, there are no age restrictions on any of the appliances or systems covered by Home Warranty of America, so whether your dishwasher is 10 months or 10 years old, it'll still be eligible for coverage.
How does Home Warranty of America compare with other providers when it comes to reputation? On average, Home Warranty of America has solid positive customer feedback. We found many compliments to the responsiveness of their customer representatives, and the lack of pushy sales tactics towards prospective clients. Although some policyholders have experienced mixed results with the quality of the technicians assigned to do repairs, they've been satisfied with Home Warranty of America's efforts to make sure the job is (eventually) completed right.
Home Warranty of America offers comprehensive coverage, transparent fees and pricing, and a solid "B" grade with the Better Business Bureau, making them a good choice for your home warranty plan.
Choice Home Warranty has been in the home warranty coverage industry for about a decade. We appreciate that Choice Home Warranty has improved its track record over the years, going from a D- (or worse) to a C+ with the Better Business Bureau.
But, compared with their competition, Choice still comes up short in a number of ways. The main way to get specific information about their plans - coverage, pricing, and so on - is to call or submit your information for a free quote. We prefer working with businesses that are completely transparent with what they cover and how much it'll cost.
It took some digging, but we were able to find their Coverage lists on the What's Covered page; check the Homeowners or Buyers/Sellers tabs to get there most easily. According to that list, Choice Home Warranty offers two plans: Total and Basic. As with most home warranty companies, you'll have to read the contract to know what's excluded; you'll find that link at the bottom of the coverage page, where you can see their extensive contract.
We also weren't thrilled with the difference we saw between what Choice Home Warranty said about their reputation and what we actually found. For example, their site features a 5-star "excellent" rating with a well-known, third-party rating system, but when we visited the actual third-party site, we found their average to be considerably lower. And, when we looked at customer reviews there, we discovered ample complaints specifically about Choice Home Warranty's pushy sales representatives. Since you can't get a quote or even sign up for a home warranty without working with a representative, brace yourself to be pushed repeatedly to commit to a multi-year service contract - and to possibly get a rude response from the rep if you insist on a one-year plan.
Customers also had issues with the process of getting repairs scheduled and completed. Often, they had to wait a day or longer just to get a vendor assigned to the repair, and then days (or more) to get a technician to their home.
While we're glad that Choice Home Warranty is on its way to a better reputation, they still have some ground to cover to compete with the higher-ranked home warranty companies on the market.
Best Home Warranty
To help you find the Best Home Warranty Companies, TopConsumerReviews.com provides you with an in-depth comparison of Home Warranty of America and Choice Home Warranty.
Who has the best Home Warranty? Whether you're a homeowner, landlord, or home seller hoping to sweeten the deal for prospective buyers, a home warranty can make a significant difference. From appliances like washers and dryers to home systems such as HVAC and electrical, home warranty policies protect you in the event of a malfunction or needed repair.
Given that the average costs of even a minor fix can easily run into the hundreds or thousands of dollars, it's easy to understand why many people purchase home warranties every month. The coverage purchased typically explains what is and is not covered, so you know exactly what you're getting. Also, most plans have some kind of deductible or service fee once a technician has been dispatched for your repair or claim.
You should be aware that home warranties are one of the most complained-about services available today. Why? The main reason is that customers don't pay attention to the fine print. When considering a home warranty policy, be sure to take a look at a sample contract. Like all warranty and insurance companies, they're hoping that you don't need to make a claim - and so many of the cosmetic, non-essential inner workings and components may be excluded from coverage.
However, if you take the time to educate yourself on the home warranty you're purchasing, there should be no unpleasant surprises, and your covered systems will be repaired in a timely fashion by a licensed, reputable technician.
As you decide which company earns your business for a home warranty plan, here are several criteria to consider:
TopConsumerReviews.com has reviewed and ranked the best home warranty companies available today. We hope this research helps you find the best home warranty policy for your home or rental property!
Home Warranties In The News
When you buy a home, it's normal to worry that something may go wrong. Perhaps you'll move in only to find that the fridge has gone on the fritz or that your plumbing has turned your basement into a s...
Published: Wed, 11 Jul 2018 15:22:00 GMT
A Kansas City woman warns it's easy to pay a monthly payment for a home warranty but getting any real response when an appliance breaks down is a mess. Louella Henderson's battle with Choice Home Warr...
Published: Fri, 13 Jul 2018 05:10:00 GMT
Their stories just keep coming in. People who bought home warranties, pay a monthly fee and say their warranty doesn't pay. The producers in our consumer investigative center have investigated more th...
Published: Thu, 05 Jul 2018 14:30:00 GMT
In some cases, certain manufacturer warranties won't cover you if your home sits within a 5-mile radius of a body of water, as salt water can damage the outer surface of your windows. If installing a ...
Published: Thu, 05 Jul 2018 03:07:00 GMT
CALGARY, July 12, 2018 /CNW/ - Rogers Insurance and The Alberta New Home Warranty Group (ANHWP) today announced that they have entered into a new strategic partnership. Lori Topp, CEO at ANHWP says "A...
Published: Thu, 12 Jul 2018 20:19:00 GMT
News 4 got results for a woman who said American Home Shield would not fully replace the air conditioning unit that was failing at her home. A Festus landscaper is trying to figure out what's next aft...
Published: Fri, 13 Jul 2018 22:42:00 GMT
So you can paint it after your warranty on the finish has ended for another 20 years of longevity. Survive the Storm If your home and crops were victim to the recent storm that came through Pavillion- ...
Published: Mon, 16 Jul 2018 15:31:00 GMT
The Florida real estate market has steadily been improving since the global financial crisis. The summer housing market is heating up quickly, and this means that demand is rising, and prices are foll...
Published: Wed, 11 Jul 2018 12:33:00 GMT
A Newhey care home has gone from requiring improvement to being rated ... Ryder & Dutton Free Rent guarantee and legal protection warranty for landlords. Free initial reference check for tenants. Clic...
Published: Tue, 10 Jul 2018 03:48:00 GMT
Len Torine said it took 49 days and more than 45 hours of phone calls with 32 customer service representatives to get his air conditioner fixed. Torine said he bought a warranty for his East Hanover c...
Published: Tue, 03 Jul 2018 04:55:00 GMT
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