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Select Home Warranty vs 24-7 Home Warranty

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SELECT HOME WARRANTY

Select Home Warranty offers three packages for home warranty coverage:

  • Bronze Care: covers basic appliances. Included are clothes washer/dryer, garbage disposal, refrigerator, stove/oven, microwave, cooktop, dishwasher.
  • Gold Care: covers home systems. Included are HVAC system, water heater, plumbing system, ductwork, and electrical system.
  • Platinum Care: this combines all of the coverage at the Bronze and Gold Care levels and includes coverage of plumbing stoppage and ceiling fans.

To find out what your plan will cost, you'll have to click the "Get a Free Quote Now" button. For our residence, we were given a quote of $429.99 (or $36/mo.) for the Bronze and Gold plans, and $499.99 (or $42/mo.) for the Platinum plan. Our quote page also included upgrade options, like stand-alone freezers, septic systems, sump/well pumps, and pool/spa. We also saw that if we paid in full, we'd get an extra two months of coverage.

It might save you some money to hang out on the site for a while. When we went to click to another URL, we got a pop-up offering us $200 off for enrolling that day. Then another message appeared that said we could get that discount plus 2 extra months free and free roof leak coverage if we enrolled in the next five minutes. We don't think most customers want the pressure of making an important decision within a five-minute timeframe, so this offer fell a little flat for us. Later, we found the same offer of extra roof coverage and 2 free months on the Coverage Plans page, with a coupon code on the side of the site.

The site itself felt outdated and less than professional. We found spelling errors, broken links, and missing images. Also, from reading customer reviews, we know that Select does have a Trade Service Call Fee - as do most home warranty providers - but we didn't see that information anywhere on our plan page, FAQs, or other locations on the website.

Those reviews also were very mixed with respect to customer satisfaction. Some praised Select Home Warranty for fast responses and paid claims, while others said it took days, even weeks, to get repairs made. Select said that they didn't have any technicians available, or that items weren't covered; we also saw more than one person who said that customers had to provide years of maintenance records on homes they had only owned for less than a year.

Every home warranty company experiences its share of complaints and issues, but the overall lack of professionalism on the site combined with many negative reviews puts Select Home Warranty at a 2.5-star rating. You may have a better experience with another provider.

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24-7 HOME WARRANTY

At first glance, 24-7 Home Warranty looks like a reasonably good choice for a home warranty plan. Who wouldn't want "your own personal service technician always on call", as they promise at the top of their site?

Their available plans consist of the following:

  • Home Appliances: dishwasher, stove/oven, refrigerator, built-in microwave, washer dryer, for $10.99/month or $129/year
  • Major System: internal electrical/plumbing, central AC, heating system/pump, water heater, ductwork, garage door opener, for $24.99/month or $299/year
  • Comprehensive System: covers all of the items listed under Home Appliances and Major System, for $34.99/month or $399/year

The reimbursement cap is $1500 per appliance and most covered systems, $500 for the water heater, and no limit for the garage door opener.

Since our last evaluation of 24-7 Home Warranty, the company has received a listing on the Better Business Bureau site. This home warranty provider does not currently have a rating; that can be a plus or a minus, but at least there have been no registered complaints with the BBB. In poking around on the 24-7 site, we found their "In The News" section, with only two articles dated 10 years earlier.

We also weren't thrilled with the fact that the 24-7 Home Warranty site itself is not secure (it's http and not https). We had to click past the browser security warnings just to access the website.

Our impression of 24-7 Home Warranty is that they are essentially a reseller: their About Us clearly states that their plans are offered by The Warranty Group, headquartered in Chicago (while 24-7 is based in Utah). And, if you look at the tiny print at the bottom of the site, you'll see that coverage of home appliances, comprehensive systems, and major systems is provided and administered by yet another group of companies, depending on your state of residence. They also do not offer plans for residents of CA, NV, or VA.

So, does 24-7 Home Warranty actually deliver? Given that they seem to outsource everything about their business, the best answer we can give is "it's anyone's guess". With so many inconsistencies on the site, outdated information, and evidence that they don't actually service any plans that they sell, 24-7 Home Warranty ranks very low among companies offering protection for your appliances and home systems.

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Best Home Warranty

To help you find the Best Home Warranty Companies, TopConsumerReviews.com provides you with an in-depth comparison of Select Home Warranty and 24-7 Home Warranty.

Who has the best Home Warranty? Whether you're a homeowner, landlord, or home seller hoping to sweeten the deal for prospective buyers, a home warranty can make a significant difference. From appliances like washers and dryers to home systems such as HVAC and electrical, home warranty policies protect you in the event of a malfunction or needed repair.

Given that the average costs of even a minor fix can easily run into the hundreds or thousands of dollars, it's easy to understand why many people purchase home warranties every month. The coverage purchased typically explains what is and is not covered, so you know exactly what you're getting. Also, most plans have some kind of deductible or service fee once a technician has been dispatched for your repair or claim.

You should be aware that home warranties are one of the most complained-about services available today. Why? The main reason is that customers don't pay attention to the fine print. When considering a home warranty policy, be sure to take a look at a sample contract. Like all warranty and insurance companies, they're hoping that you don't need to make a claim - and so many of the cosmetic, non-essential inner workings and components may be excluded from coverage.

However, if you take the time to educate yourself on the home warranty you're purchasing, there should be no unpleasant surprises, and your covered systems will be repaired in a timely fashion by a licensed, reputable technician.

As you decide which company earns your business for a home warranty plan, here are several criteria to consider:

  • Coverage. What is included, and what is specifically excluded? Do the plans offered cover the systems and appliances you most want to protect?
  • Premiums and Fees. What will you pay for your coverage? Will you pay monthly, quarterly, or yearly? What are the fees you pay for service calls? Do you have a deductible?
  • Reputation. What is the company's rating with the Better Business Bureau, if they have one? What do current and previous clients have to say about the home warranty, both during the purchasing process and especially during the claims/repairs experience?

TopConsumerReviews.com has reviewed and ranked the best home warranty companies available today. We hope this research helps you find the best home warranty policy for your home or rental property!



Home Warranties In The News

2-10 Home Buyers Warranty Announces "Senior Account"

2-10 Home Buyers Warranty Announces "Senior Account Executives" 2-10 Home Buyers Warranty (2-10 HBW) recently announced the promotion of 12 of their sales representatives into the role of Senior Accou...

Published:  Fri, 20 Jul 2018 05:33:00 GMT



What to Know About Buying a Home Warranty

When you buy a home, it's normal to worry that something may go wrong. Perhaps you'll move in only to find that the fridge has gone on the fritz or that your plumbing has turned your basement into a s...

Published:  Wed, 11 Jul 2018 15:22:00 GMT



Kansas City woman fights home warranty company; wins with help of KCTV5

A Kansas City woman warns it's easy to pay a monthly payment for a home warranty but getting any real response when an appliance breaks down is a mess. Louella Henderson's battle with Choice Home Warr...

Published:  Fri, 13 Jul 2018 05:10:00 GMT



Wells Fargo Begins Refunding Customers Charged for Unauthorized Products Including Pet Insurance

Wells Fargo has begun refunding customers who were harmed when the bank charged them for products including pet insurance, legal services, home warranties and other forms of insurance, a person famili...

Published:  Thu, 19 Jul 2018 19:07:00 GMT



The Alberta New Home Warranty Group and Rogers Insurance Announce a New Strategic Partnership

CALGARY, July 12, 2018 /CNW/ - Rogers Insurance and The Alberta New Home Warranty Group (ANHWP) today announced that they have entered into a new strategic partnership. Lori Topp, CEO at ANHWP says "A...

Published:  Thu, 12 Jul 2018 20:19:00 GMT



FCT launches Home Protection Solutions, home inspection and warranty products

FCT recently launched Home Protection Solutions (HPS), a new division that will provide prospective home buyers and sellers in Ontario with a third-party home inspection and transferrable warranty. Th...

Published:  Wed, 18 Jul 2018 23:45:00 GMT



News 4 gets results for woman dealing with home warranty company

News 4 got results for a woman who said American Home Shield would not fully replace the air conditioning unit that was failing at her home. A Festus landscaper is trying to figure out what's next aft...

Published:  Fri, 13 Jul 2018 22:42:00 GMT



Summer Housing Market Heating Up, Florida Homeowners Really Benefit from Home Warranty Coverage

The Florida real estate market has steadily been improving since the global financial crisis. The summer housing market is heating up quickly, and this means that demand is rising, and prices are foll...

Published:  Wed, 11 Jul 2018 12:33:00 GMT



"When you invest in your home" you expect it to last for a very long time," Blake Herbst, Bloedorn Lumber in Lander

So you can paint it after your warranty on the finish has ended for another 20 years of longevity. Survive the Storm If your home and crops were victim to the recent storm that came through Pavillion- ...

Published:  Mon, 16 Jul 2018 15:31:00 GMT




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