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Select Home Warranty vs Choice Home Warranty

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SELECT HOME WARRANTY

Select Home Warranty offers three packages for home warranty coverage:

  • Bronze Care: covers basic appliances. Included are clothes washer/dryer, garbage disposal, refrigerator, stove/oven, microwave, cooktop, dishwasher.
  • Gold Care: covers home systems. Included are HVAC system, water heater, plumbing system, ductwork, and electrical system.
  • Platinum Care: this combines all of the coverage at the Bronze and Gold Care levels and includes coverage of plumbing stoppage and ceiling fans.

To find out what your plan will cost, you'll have to click the "Get a Free Quote Now" button. For our residence, we were given a quote of $429.99 (or $36/mo.) for the Bronze and Gold plans, and $499.99 (or $42/mo.) for the Platinum plan. Our quote page also included upgrade options, like stand-alone freezers, septic systems, sump/well pumps, and pool/spa. We also saw that if we paid in full, we'd get an extra two months of coverage.

It might save you some money to hang out on the site for a while. When we went to click to another URL, we got a pop-up offering us $200 off for enrolling that day. Then another message appeared that said we could get that discount plus 2 extra months free and free roof leak coverage if we enrolled in the next five minutes. We don't think most customers want the pressure of making an important decision within a five-minute timeframe, so this offer fell a little flat for us. Later, we found the same offer of extra roof coverage and 2 free months on the Coverage Plans page, with a coupon code on the side of the site.

The site itself felt outdated and less than professional. We found spelling errors, broken links, and missing images. Also, from reading customer reviews, we know that Select does have a Trade Service Call Fee - as do most home warranty providers - but we didn't see that information anywhere on our plan page, FAQs, or other locations on the website.

Those reviews also were very mixed with respect to customer satisfaction. Some praised Select Home Warranty for fast responses and paid claims, while others said it took days, even weeks, to get repairs made. Select said that they didn't have any technicians available, or that items weren't covered; we also saw more than one person who said that customers had to provide years of maintenance records on homes they had only owned for less than a year.

Every home warranty company experiences its share of complaints and issues, but the overall lack of professionalism on the site combined with many negative reviews puts Select Home Warranty at a 2.5-star rating. You may have a better experience with another provider.

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CHOICE HOME WARRANTY

Choice Home Warranty has been in the home warranty coverage industry for about a decade. We appreciate that Choice Home Warranty has improved its track record over the years, going from a D- (or worse) to a C+ with the Better Business Bureau.

But, compared with their competition, Choice still comes up short in a number of ways. The main way to get specific information about their plans - coverage, pricing, and so on - is to call or submit your information for a free quote. We prefer working with businesses that are completely transparent with what they cover and how much it'll cost.

It took some digging, but we were able to find their Coverage lists on the What's Covered page; check the Homeowners or Buyers/Sellers tabs to get there most easily. According to that list, Choice Home Warranty offers two plans: Total and Basic. As with most home warranty companies, you'll have to read the contract to know what's excluded; you'll find that link at the bottom of the coverage page, where you can see their extensive contract.

We also weren't thrilled with the difference we saw between what Choice Home Warranty said about their reputation and what we actually found. For example, their site features a 5-star "excellent" rating with a well-known, third-party rating system, but when we visited the actual third-party site, we found their average to be considerably lower. And, when we looked at customer reviews there, we discovered ample complaints specifically about Choice Home Warranty's pushy sales representatives. Since you can't get a quote or even sign up for a home warranty without working with a representative, brace yourself to be pushed repeatedly to commit to a multi-year service contract - and to possibly get a rude response from the rep if you insist on a one-year plan.

Customers also had issues with the process of getting repairs scheduled and completed. Often, they had to wait a day or longer just to get a vendor assigned to the repair, and then days (or more) to get a technician to their home.

While we're glad that Choice Home Warranty is on its way to a better reputation, they still have some ground to cover to compete with the higher-ranked home warranty companies on the market.

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Best Home Warranty

To help you find the Best Home Warranty Companies, TopConsumerReviews.com provides you with an in-depth comparison of Select Home Warranty and Choice Home Warranty.

Who has the best Home Warranty? Whether you're a homeowner, landlord, or home seller hoping to sweeten the deal for prospective buyers, a home warranty can make a significant difference. From appliances like washers and dryers to home systems such as HVAC and electrical, home warranty policies protect you in the event of a malfunction or needed repair.

Given that the average costs of even a minor fix can easily run into the hundreds or thousands of dollars, it's easy to understand why many people purchase home warranties every month. The coverage purchased typically explains what is and is not covered, so you know exactly what you're getting. Also, most plans have some kind of deductible or service fee once a technician has been dispatched for your repair or claim.

You should be aware that home warranties are one of the most complained-about services available today. Why? The main reason is that customers don't pay attention to the fine print. When considering a home warranty policy, be sure to take a look at a sample contract. Like all warranty and insurance companies, they're hoping that you don't need to make a claim - and so many of the cosmetic, non-essential inner workings and components may be excluded from coverage.

However, if you take the time to educate yourself on the home warranty you're purchasing, there should be no unpleasant surprises, and your covered systems will be repaired in a timely fashion by a licensed, reputable technician.

As you decide which company earns your business for a home warranty plan, here are several criteria to consider:

  • Coverage. What is included, and what is specifically excluded? Do the plans offered cover the systems and appliances you most want to protect?
  • Premiums and Fees. What will you pay for your coverage? Will you pay monthly, quarterly, or yearly? What are the fees you pay for service calls? Do you have a deductible?
  • Reputation. What is the company's rating with the Better Business Bureau, if they have one? What do current and previous clients have to say about the home warranty, both during the purchasing process and especially during the claims/repairs experience?

TopConsumerReviews.com has reviewed and ranked the best home warranty companies available today. We hope this research helps you find the best home warranty policy for your home or rental property!



Home Warranties In The News

Angie's List parent company buys Dallas home repair and warranty startup Fixd

When a homeowner has a broken air conditioner or a foundation problem, a warranty company can be hard to track down and often points to the fine print. Fixd co-founders Evan Myers and Brandon Bohannan ...

Published:  Wed, 13 Feb 2019 14:17:00 GMT



HomeAdvisor wants to sell you a home warranty after latest acquisition

HomeAdvisor is getting into the home warranty business after acquiring a Texas startup that makes that experience easier and more on-demand. Angi Homeservices (Nasdaq: ANGI), the combined company made ...

Published:  Fri, 08 Feb 2019 05:17:00 GMT



All there is to know about Home Warranty

Are you a homeowner We all desire to own our dream home. A peaceful haven away from our hectic lives. A home is the ultimate financial investment and source of accomplishment. After scrimping and sav...

Published:  Thu, 07 Feb 2019 15:25:00 GMT



Warranty confusion: Homeowners turn to Contact 6 after troubles with Choice Home Warranty

MILWAUKEE - A pair of homeowners purchased home warranties for protection, but said they ended up fighting for coverage. The company in question has thousands of complaints. Dorothy Hopkins ...

Published:  Sun, 10 Feb 2019 20:23:00 GMT



American Home Shield Shares Fast Facts on Choosing the Right Home Services Plan and Provider

National Home Warranty Day is this Sunday, and American Home Shield, which founded the industry more than 45 years ago, is sharing fast facts to help you make the right choice when it comes to choosin...

Published:  Fri, 08 Feb 2019 10:49:00 GMT



An Oceanside family's new-home nightmare

News8 was there when plumbers came by to fix a toilet. "Beazer Homes acknowledges that the Merzs have encountered more warranty issues with their home than Beazer Homes expects. Beazer Homes, however, ...

Published:  Tue, 12 Feb 2019 17:47:00 GMT



Yi's new wireless home camera packs big-budget AI features for hundreds less than Nest

... products we deliver them with 365 days warranty. Our professional customer service has your back. In the box: AI featured security camera YI Home Camera 3 with 1080p -FHD Resolution, 107 ...

Published:  Tue, 12 Feb 2019 13:06:00 GMT



New Home Co. Posts Loss for Q4, Full Year

Additionally, the 2017 fourth quarter also benefited from an $0.8 million warranty reserve adjustment. SG&A expense ratio as a percentage of home sales revenue for the 2018 fourth quarter was 9.9% ver...

Published:  Fri, 15 Feb 2019 05:52:00 GMT




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