Total Protect vs Guaranteed Home Warranty
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Total Protect vs Guaranteed Home Warranty
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Total Protect has been providing home warranty coverage to their customers for almost 30 years. Their website is easy to navigate and offers helpful information about home warranties in general.
In order to see pricing, you'll have to enter your email address, zip code, and phone number. We'd prefer to have pricing listed directly, instead of being required to give our contact information first. For our home, we were given the following monthly options:
On the page listing your plans and options, you can also click to see a sample contract. This is where you'll be able to determine the components that are specifically excluded from your coverage.
We were confused as we tried to research Total Protect's reputation in the industry. Previously, they maintained an "A+ with the Better Business Bureau. But, at the time of our latest review, the company had no rating; even when we looked up Total Protect's parent company, Cross Country Home Services, their status was listed as "this business profile is being updated" by the BBB. This could be related to yet another change in company ownership; the BBB link for CCHS redirected to Homesure of America, leaving us wondering what was happening for Total Protect.
And, when we looked at the ratings summary on Total Protect's site, we found that their customers are evenly split between five-star and one-star ratings (over 200 of each, plus a scattering of 2-, 3-, and 4-star reviews). When it comes to choosing a home warranty, especially from a company whose status is currently in question, the last thing you want is to see that their customers have a love-hate relationship with the plans and the service received.
For now, we feel it appropriate to downgrade Total Protect's ranking from an earlier 4-star rating to a 3-star rating; we give them points for a previously-strong reputation, but recommend caution as their BBB status is being updated.
If you take a look at the Guaranteed Home Warranty site, you'll find a form to enter your information such as name, email address, phone number, and residential address. In theory, providing these details will get you a callback with a quote to cover your home and appliances "with no age restrictions" on your covered equipment and systems.
Sounds pretty straightforward - but we don't recommend that you do it. There's nothing on the site beyond that initial quote page: no customer testimonials, no sample contract, nothing. If you give them your information, there's no way of knowing where it goes; Guaranteed Home Warranty may even sell your details to other businesses - maybe not just to home warranty companies but to other unrelated third parties - rather than giving you any kind of service themselves.
With a D+ rating at the Better Business Bureau, zero information about what they provide, and broken links throughout the site, we suggest you skip Guaranteed Home Warranty in favor of one of the higher rated companies in our review.
Best Home Warranty
To help you find the Best Home Warranty Companies, TopConsumerReviews.com provides you with an in-depth comparison of Total Protect and Guaranteed Home Warranty.
Who has the best Home Warranty? Whether you're a homeowner, landlord, or home seller hoping to sweeten the deal for prospective buyers, a home warranty can make a significant difference. From appliances like washers and dryers to home systems such as HVAC and electrical, home warranty policies protect you in the event of a malfunction or needed repair.
Given that the average costs of even a minor fix can easily run into the hundreds or thousands of dollars, it's easy to understand why many people purchase home warranties every month. The coverage purchased typically explains what is and is not covered, so you know exactly what you're getting. Also, most plans have some kind of deductible or service fee once a technician has been dispatched for your repair or claim.
You should be aware that home warranties are one of the most complained-about services available today. Why? The main reason is that customers don't pay attention to the fine print. When considering a home warranty policy, be sure to take a look at a sample contract. Like all warranty and insurance companies, they're hoping that you don't need to make a claim - and so many of the cosmetic, non-essential inner workings and components may be excluded from coverage.
However, if you take the time to educate yourself on the home warranty you're purchasing, there should be no unpleasant surprises, and your covered systems will be repaired in a timely fashion by a licensed, reputable technician.
As you decide which company earns your business for a home warranty plan, here are several criteria to consider:
TopConsumerReviews.com has reviewed and ranked the best home warranty companies available today. We hope this research helps you find the best home warranty policy for your home or rental property!
Home Warranties In The News
When you buy a home, it's normal to worry that something may go wrong. Perhaps you'll move in only to find that the fridge has gone on the fritz or that your plumbing has turned your basement into a s...
Published: Wed, 11 Jul 2018 15:22:00 GMT
A Kansas City woman warns it's easy to pay a monthly payment for a home warranty but getting any real response when an appliance breaks down is a mess. Louella Henderson's battle with Choice Home Warr...
Published: Fri, 13 Jul 2018 05:10:00 GMT
Their stories just keep coming in. People who bought home warranties, pay a monthly fee and say their warranty doesn't pay. The producers in our consumer investigative center have investigated more th...
Published: Thu, 05 Jul 2018 14:30:00 GMT
In some cases, certain manufacturer warranties won't cover you if your home sits within a 5-mile radius of a body of water, as salt water can damage the outer surface of your windows. If installing a ...
Published: Thu, 05 Jul 2018 03:07:00 GMT
CALGARY, July 12, 2018 /CNW/ - Rogers Insurance and The Alberta New Home Warranty Group (ANHWP) today announced that they have entered into a new strategic partnership. Lori Topp, CEO at ANHWP says "A...
Published: Thu, 12 Jul 2018 20:19:00 GMT
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