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      June 18, 2019

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Qustodio vs PC Tattletale

Best Internet Filters

To help you find the Best Internet Filters, TopConsumerReviews.com provides you with an in-depth comparison of Qustodio and PC Tattletale.

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What is the best Internet Filter? Internet Filters are more important now than ever. One of the very first things to make its way to the Internet was pornography and other offensive content. Because pornography companies are privately held, nobody knows for sure how much revenue the porn industry generates. However, estimates range from $5 billion to as much as $97 billion per year, with a social cost much higher than that.

It might be surprising to know that websites displaying porn get more traffic than Amazon, Netflix, and Twitter combined. Every week there are thousands of new porn sites created, with a nearly uncountable number of porn sites today. The best internet filters can block these sites, because this is a problem that is not going away anytime soon.

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2019

Internet Filter Reviews

3 stars
Qustodio

QUSTODIO Visit Site

Cost:

$54.95/year for up to 5 devices

$96.96/year for up to 10 devices

$137.95/year for up to 15 devices

Qustodio software is for families, schools, and businesses. It provides internet filtering protection, time limits, and reporting on user activities. There is a 30-day trial

The administrator can set time limits on every device for how much time on the internet is allowed every day. Location tracking capabilities ensure you can see a map of where your child's Android or iOS device is (iOS only). If a phone call comes through that is on a filtered list, it will be blocked, and you can track who your child calls most often (Android only).

The extended reporting module shows you a full usage history over the past 30 days of activity. Facebook monitoring is available to see which photos are being uploaded, what status updates say, and who their friends are. If apps and games are a problem, you can decide which ones will not be allowed and which can be used and when.

If a child experiences any sort of trouble while away from you, they can tap an "SOS" button on an Android phone that sends a location-based alert. To see who a child texts the most you can see their Android phone contacts list, read the SMS messages they send, and create a list of blocked contacts.

To get support, just click the "Help" link on the website to search by keyword or access categories of typical help topics. To contact the support team about a problem you need to log in and provide the issue information.

To run Qustodio, you'll need 1MB of RAM, 1.6GB of free disk space and a moderately fast CPU. It runs on Windows XP (Service Pack 3) or later and Mac OS X Mavericks (10.9) or later. Qustodio works on all major browsers (Chrome, Safari, Firefox and Edge), iOS 9 or later, Android OS 4 or later, and Kindle OS 4.0.3 or later. It does not work on Chromebooks or Windows phones.

One user who reviewed the software after using it stated that the iOS premium version doesn't offer any further functionality than the free version does and that it does not limit how much time a child spends playing non-internet games. On the positive side, another user stated that it is great for moms, especially if they're single or divorced, just for the peace of mind that comes with child tracking capabilities alone. The developer has responded to only a few concerns people have expressed.

Qustodio currently has an unaccredited profile and an "F" rating with the Better Business Bureau because of failure to respond to 3 complaints users have filed against them.

We can only rate Qustodio with three stars at this time. Even though the screenshots and reports seem very intuitive and the software looks to be easy to use, the low rating of the iOS app and unanswered complaints at the Better Business Bureau and in iTunes App Store reviews caused us to rate them lower than we otherwise would have.

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2 stars
PC Tattletale

PC TATTLETALE Visit Site

Cost:

$79 for up to 3 PCs

PC Tattletale markets itself as computer monitoring software that is simple to install, records everything a user does, and lets you view their activity in detail, even remotely.

PC Tattletale seems to cater to two types of purchasers: employers and families. For employers, the draw would be to watch every detail of every activity the employee does on the computer, without the employee being informed of the monitoring. This way, an employer can see whether the employee is looking for another job, stealing, following instructions, taking longer breaks than usual, browsing unapproved websites, playing games, or watching videos when they ought to be working.

For family users, PC Tattletale lets parents monitor their kids to see if they're being cyberbullied, playing too many video games, watching violent or pornographic YouTube videos, starting secret profiles and sharing inappropriate photos, as well as seeing who they're chatting with and sending email to.

The approach PC Tattletale takes is reactive. It has nothing to do with filtering (to prevent inappropriate activities before they occur) and only focuses on catching someone in the act and addressing the problem after the fact. While this may be the preferred approach of some families and employers, the approach is rather fear-based. There are a lot of good reasons to choose internet filtering and monitoring software that is not based on fear alone.

In researching this software, we wanted to know more from a pre-sales perspective about how the software actually functions, which options are available, and troubleshooting steps should something go wrong. Most software vendors have a support or help section that explains these things to anonymous visitors. PC Tattletale has this content available only to users having accounts and not people casually browsing their website to educate themselves before buying.

After signing up for a free account, which includes 7 free days of monitoring, we were able to find a little more support and help information as well as set up a device for free. Devices supported include Windows, Android or Kindle, and iPhone or iPad. Mac OS computers were not supported. For the free trial, some features are disabled until you upgrade.

The account overview screen shows the plan selected, days available of recording time under the trial, account identity information, and a button to close the account. A dashboard screen shows which devices have the software installed.

Once the software is installed, the user will not see the name "PC Tattletale" anywhere on their computer. The most they'll see is a reference to "Security Services", which seems fairly routine and innocuous to most users. For the administrator to be able to remove the software, they must run a removal tool which exposes the true location and name of the software for uninstallation.

Viewing activity remotely is just a matter of signing into the PC Tattletale members area online. You will see a screen split into two sections: a video and a bar graph showing click activity throughout the day. It also records keystrokes and displays them in a video overlay as they occur. This is potentially a privacy and legal concern for employees who have, whether for personal reasons or as a matter of their job duties, entered sensitive health information into their computers during the workday as they set doctor appointments or deal with health insurance information.

It appears that installing the software does leave certain traces in the user's Microsoft Edge browser such as cookies, browsing history, and cached data and files, and the setup file that must be deleted manually when uninstalling the software.

Once you have a paid account, you'll be able to take advantage of live monitoring and GPS tracking features.

Other questions we had, like whether the software works with multiple browsers or only with the decreasingly popular Microsoft Edge browser, remain unanswered by the support materials.

We have several concerns with this approach to monitoring, especially in absence of any filtering capabilities. Because PC Tattletale is reactive rather than proactive and has no options for filtering based on keywords or URLs, we suggest you look to other vendors if you want to build relationships of trust with your computer users or prevent unwanted behaviors proactively. However, it may be that there are situations that call for reactive exposure of a user's behaviors. Corporations may want to think twice about using this software for legal reasons and may even want to block it for security and intellectual property reasons so as to prevent non-authorized users from installing it on other employees' computers and spying on them.

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Continued from above

Fortunately, internet filter programs exist to keep objectionable content away from innocent children. These programs each have a unique way of dealing with this difficult challenge.

There are a number of factors to consider when shopping for an internet filter. Some of these include:

  • Features. Can you only block websites? What about blocking or filtering email, file-sharing services, and chat rooms? Most of all, are they easy to use and difficult for children to circumvent?
  • Support. Look for as much support as you can get: toll-free phone service, chat, and email support taking no longer than 3 days from beginning to resolution.
  • Cost. Look out for services that charge you a fee to answer your questions. Pay attention to the full cost of the software and keep an eye on the number of months or years you're subscribing to.

TopConsumerReviews.com has reviewed and ranked the best internet filters available today. We hope this information helps you protect you and your family right away!

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