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      April 4, 2020

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Repair Sharks vs iResQ

Best iPhone Repair Companies

To help you find the Best iPhone Repair Services, TopConsumerReviews.com provides you with an in-depth comparison of Repair Sharks and iResQ.

To see ALL of our reviews for the Best iPhone Repair Services, please Click Here

Where is the best place to get your iPhone repaired? Picture this: You're getting out of the car and forget your cell phone was on your lap. It goes flying onto the pavement the second you step out. Panic ensues as you pick up your phone to see a series of jagged cracks covering the black screen and the power button won't work.

Sound familiar? Or maybe you can imagine walking too close to the door frame with your phone in hand and banging it against the wall, only to look down in horror as your iPhone screen shatters. Other relatable, all-too-common cell phone tragedies include dropping it on the hardwood floor, jumping into the pool while realizing mid-air that your phone is in your pocket, or attempting to slide your phone into you back pocket only to hear it *plop* into the toilet. We've all done it.

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Best Reviews

2020

iPhone Repair Reviews

5 stars
Repair Sharks

REPAIR SHARKS

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Cost:

From $60 to $200 on average depending on device and repair

TopConsumerReviews.com Best-In-Class Blue Ribbon Award Repair Sharks has been in the business of repairing Apple products for over 10 years. There are many reasons we are more impressed with their services than their competitors. Customers who send in their devices will receive free diagnostic services by Repair Sharks. Once they identify the issue and what parts are needed to fix it, customers will receive an accurate estimate.

Devices may include non-warranty iPhones, iPads, iPods, Androids, Macbooks, Xboxes, the Playstation, Wii consoles, drones and quadcopters. The variety of devices available for repairs compared to the services offered by competitors of Repair Sharks are unparalleled.

Four easy steps are all it takes for customers to get their devices fixed by Repair Sharks:

  1. Select Diagnostic Service
  2. Select Your Device
  3. Place Your Order
  4. Ship Your Device

One discrepancy with Repair Sharks that we would like to see clarified is that of the specific iPhones that are repairable. On one section of the website, we see that they repair all models (including the very newest) of iPhones, but those iPhones are not available for selection when customers are going through step #2 of the ordering process. It appears that their website needs some updating in order to keep their information consistent and allow for customers to send in their newest generation of Apple products. We trust that Repair Sharks is able to handle repairs on the newest generation of mobile phones and this is something that makes them stand out above their competition.

Once Repair Sharks has received and fixed a device (usually within 1-2 business days), they will ship it back to the customer for free (although shipping a device to Repair Sharks will need to be paid by the customer). In addition, all repairs come with a 60-day warranty in case something goes wrong again. If you decide that you'd rather sell your broken Apple product to Repair Sharks instead of paying for the repair, this is an option if Repair Sharks is accepting them at the time.

In addition to mail-in repairs, Repair Sharks has a variety of parts for sale to enable customers to do minor repairs themselves. We like that you're able to use a search function for these parts rather than having to sift through page-by-page to find what you're looking for. Costs for parts range from $0 - $180. A few phone and XBOX accessories can be purchased here as well. You can buy cases for older generations of phones, XBOX controllers, and different cables and charging kits.

We feel confident that Repair Sharks is both a reliable and professional option for iPhone repairs. It is not often we find companies willing to provide services for devices with water damage, so if this is your particular issue, you'll be glad to see that Repair Sharks will give fixing it a try. They have so many different devices they work on, so most people should be able to find the help they are looking for here. The Better Business Bureau gives Repair Sharks an A+ rating, which makes us feel even more confident in rating them #1 among iPhone repair companies.

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4 stars
iResQ

IRESQ

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Cost:

From $59.99 to $399

Cost depends on product and issue

True to their clever name, iResQ specializes in fixing both old and new Apple products. When you reach their website, you can choose from a variety of repair options including iPhone, Smartphone, iPad, Tablets, iPod, Notebook, and Desktop. iResQ has options for fixing really old Apple products like the iPod Nano Generation 1. As far as their phone repair options go, they are about one generation behind, so you might not be able to get your newly-released iPhone fixed here yet.

Pricing is dependent on the specific issue your device has, which is the case with most of iResQ's competitors as well. Until they have conducted a free diagnosis, it's hard to give an exact price for labor and repair parts. However, they do give an estimate so you know what to expect before mailing in your phone.

Let's use the iPhone XR as an example of how the pricing is laid out. Once you select the phone/product you need worked on, you are taken to a list of potential issues you might be experiencing and the cost for that repair. For the iPhone XR, we can choose to get the screen replaced, front glass repaired, the battery repaired or replaced, the charger port serviced, the camera repaired, the volume buttons fixed, and a series of other issues repaired. These repairs range from $89 - $229. If you aren't sure what exactly is wrong with your phone, you can send it in for a free diagnostic and iResQ will let you know the issue and cost of repairs.

We like that you have the option to veto the repair job once you've received your quote from iResQ. If they have your phone and you decide you want it back instead of getting it fixed, they will ship it back to you at no extra charge or recycle the device for you. What seems to be most impressive about iResQ is how fast their turnaround time is once you give the green light on the repair. They receive between 200 and 300 products per day and are done fixing them all within about 24 hours. Once you receive your phone back from iResQ, a 90-day warranty goes into effect just in case there is a problem with the repair job.

In addition to positive articles in the New York Times, Chicago Tribune, Fox4 News, Washington Post, and more, iResQ also has an A+ rating from the Better Business Bureau. They seem to be an honest company that understands the urgency of getting phones and other frequently-used electronics repaired quickly. Since they don't offer individual do-it-yourself repair parts, we are glad to see that they don't waste your time by making you wait on their service center. For repairs on Apple products from past generations, we feel confident in recommending iResQ for the job.

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Continued from above

It's likely that the reason you are reading this right now is because you've accidentally broken your phone one way or another and urgently need it fixed. Nowadays it seems nearly impossible to live without a cell phone, so when something happens to it, frustration arises and it seems life completely comes to a halt. Thankfully there are many online options for iPhone repairs to get us back on track after a phone calamity.

When browsing different services, it is not a matter of if they are able to fix your phone, but more a matter of how well they fix it, what they charge, how prompt customer service is, and other important factors. iPhones are some of the most expensive phones on the market, so rather than pitching it and buying a new one, you'll need to carefully weigh your options and find the best service to get your phone up and running again.

Before choosing an iPhone repair service, we suggest you keep the following criteria in mind:

  • Price. How do costs compare when you examine different services? Make sure it is much cheaper to get your phone fixed than to buy a new one.
  • Dependability. If you're mailing your phone off, you'll want to find a service that looks trustworthy. You can gauge this by what other customers' experiences have been, how professional their website is, and how easy it is to reach customer service.
  • Guarantee. If you're paying for your phone to get fixed, you'll want to make sure it gets done right. What happens if your phone comes back and there are still issues?

To help you identify the best iPhone repair service, TopConsumerReviews.com has reviewed and ranked a variety of options. We hope this information helps you find the best place for you to get your iPhone repaired quickly and professionally!

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