Best Reviews TopConsumerReviews.com Best Jewelry Stores Best Reviews
Best Reviews
      January 26, 2020

Home  >  Jewelry Stores  >  Diamonds International vs Palm Beach Jewelry

Best

Jewelry Stores

  1. Helzberg Diamonds
  2. Super Jeweler
  3. Jared
  4. Reeds Jewelers
  5. Szul
  6. Jewelry
  7. Kay Jewelers
  8. Jewelry Television
  9. True Facet
  10. Netaya
  11. Diamonds International
  12. Palm Beach Jewelry
  13. Jeulia

Compare Products

  • Select any 2 companies in our reviews to compare them head-to-head!
  • Compare

Your Information Is Secure
How to Buy Jewelry Online Newsletter

Latest Reviews

Cheesecake Clubs

Chocolate Clubs

Copyright Registration

Credit Monitoring

Dog Treat Clubs

Painting Lessons

Popcorn Clubs

Wedding Planning Software

 

Individual Reviews

Blue Nile

Helzberg Diamonds

Super Jeweler

Jared

Reeds Jewelers

Szul

Jewelry

Kay

Jewelry Television

True Facet

Netaya

Diamonds International

Palm Beach Jewelry

Jeulia

 

Related Articles

Diamond Cuts Explained

How Much Should You Spend on a Wedding Ring?

The Different Shapes of Diamonds

What is Diamond Clarity and Why Is It Important?

What You Should Look For in a Jewelry Store

What You Should Look For in Diamond Color

 

Our professional reviewers evaluate products and services independently, but Top Consumer Reviews may earn money when you click on the links on our pages. Learn more.

Better Business Bureau Reliability Seal

Diamonds International vs Palm Beach Jewelry

Best Jewelry Stores

To help you find the Best Jewelry Stores, TopConsumerReviews.com provides you with an in-depth comparison of Diamonds International and Palm Beach Jewelry.

To see ALL of our reviews for the Best Jewelry Stores, please Click Here

What's the best Jewelry Store? Every year, almost 40 million people shop online for jewelry - and with good reason! Why stand in line for over an hour during a peak season like Valentine's Day or Mother's Day, hoping that there might be something she'd like, when you can shop any time of day (or night) and get the world's best selection while sitting in your living room?

Today's best online jewelry stores make it almost unthinkable to shop at a local store. The lack of overhead with online jewelry means that they can bring you prices as much as 50% lower than what you'd find elsewhere. When you add in free shipping, extended return periods, and the same certifications and guarantees you get from a local jeweler, and it's easy to see why it makes sense to buy jewelry from an online store.

Continue reading below reviews

Best Reviews

2020

Jewelry Store Reviews

2 stars
Diamonds International

DIAMONDS INTERNATIONAL

Visit Site

Diamonds International carries watches, bracelets, diamond rings, necklaces, and much more. For more than 20 years, this New York company has been prominently featured by cruise ships, offering travelers a unique selection of jewelry at "affordable prices". Most of the items found at Diamonds International's 125 retail locations can be purchased through their website as well.

The Diamonds International site is easy to use, with the traditional search features and drop-down boxes at the top of the screen, with available filters on the side of the page to help you narrow down the results by price, item style, or gemstone.

As we shopped the Diamonds International site, we were surprised that their selection wasn't as broad as many other jewelry stores'. For example, there were no simple diamond stud earrings, and the wedding selection - engagement rings, bridal sets, engagement ring settings, wedding bands - had less than 160 total options. We also found that Diamonds International's prices were less than competitive with other retailers for diamonds of the same cut, size, and clarity.

Diamonds International does offer a 30-day money-back guarantee, but some customers report having difficulties getting the retailer to honor it. Unfortunately, as we dug deeper into customers' experiences with Diamonds International, we discovered that their rating with the Better Business Bureau at the time of our review was an unsatisfactory "D+".

The reason for that rating? According to the BBB, there is a pattern of complaints from customers - specifically those who purchased while on vacation - indicating that they were sold jewelry that appraised at much lower values with an independent jeweler, that diamonds fell out after a few wears, and that they couldn't reach a Diamonds International representative to make a claim on that 30-day guarantee. It's difficult to say if online shoppers would have that same experience, but the pattern shown with retail locations made it worth mentioning.

We appreciate that the BBB indicates that Diamonds International is taking steps to work on these issues - and that's the main reason we didn't give this retailer a lower rating. We hope to see Diamonds International make significant improvements that are reflected in customer reviews in the future.

Visit Site
1.5 stars
Palm Beach Jewelry

PALM BEACH JEWELRY

Visit Site

Palm Beach Jewelry has an impressive selection of costume jewelry, also known as "fashion jewelry" - in other words, no precious gemstones like genuine diamonds or emeralds. If you're looking for men's and women's jewelry, such as rings, earrings, bracelets, and so on, you'll find numerous options. You can also find perfume and cologne for a well-rounded gift.

When we visited the site, we got a pop-up offering a savings of 20% if we signed up for the Palm Beach Jewelry email newsletter. We could also opt in for emails from Seta Jewelry - one of the other jewelry stores owned by the same parent company as Palm Beach. And, there was an easy-to-spot promotion for discounts of up to 70% off site-wide and free shipping on orders over $50 with the given coupon code.

We liked the overall range of jewelry and fragrance offered by Palm Beach, and we were encouraged to see that they have a product guarantee covering purchases for 90 days. And, with an A+ rating with the Better Business Bureau, we expected to find happy customers. This wasn't the case.

When we looked at what other buyers had to say, it was almost universally negative. The most common complaints were "bad quality", "unhelpful customer service representatives", and "couldn't get a refund". One review also said that 14K gold earrings were ordered; they broke after 3 months, and when the customer took them to a jeweler, she was told that the earrings were actually only "gold filled".

If you're looking for heirloom-quality items, you won't find it at Palm Beach Jewelry. You also may not find great-quality costume jewelry either, if previous customers' experiences are any indicator. Your best bet is to shop at a jewelry store with a better reputation.

Visit Site

Continued from above

Of course, not every jewelry store is the same. Some specialize in "fashion" or "costume" jewelry; if you're looking for an inexpensive piece just to add some sparkle to a fun evening, or maybe an imitation item that won't break your heart if it gets lost, this type of jewelry might be perfect. Those stores are less likely to sell luxury, high-priced jewelry with precious metals and gemstones, however - so you may need to select a store that specializes in heirloom-quality craftsmanship and materials.

As you begin your search for the ideal online jewelry store, what should you keep in mind? Here are several criteria that can help you make your decision:

  • Selection. What does the store carry? Is it a limited range of rings, necklaces and earrings, or do they have options for men and children too?
  • Prices. How does the jewelry store measure up to the competition? Do they offer free shipping, pop-up discount offers, or any other promotions?
  • Quality. What do customers say about the jewelry they've purchased? Does it last, or have stones fallen out after a few wears? Are items marked as "diamond" authentic, or are they synthetic stones?
  • Return Policy. If you don't like the necklace, ring, or watch after you've received it, can it be returned? Will you have to pay a restocking fee?
  • Reputation. Are customers generally happy with their experience, both with the jewelry they received and with the customer service department if help was needed? Is the company easy to reach if there's a problem? Does the store have a rating with the BBB?

TopConsumerReviews.com has reviewed and ranked the best jewelry stores available today. Whether you're shopping for an engagement ring, a necklace for your significant other, or just a new bit of sparkle to add to your collection, we hope these reviews will help you find the right piece of jewelry at the right price!

Trio steals watch worth $42K from Alpharetta jewelry store

Alpharetta police are looking for a man and two women they say stole a $42,000 Rolex watch from a jewelry store. The incident happened at the Guven Brothers Fine Jewelry store on Old Milton Parkway, ...

Published:  Wed, 22 Jan 2020 15:04:00 GMT



Columbus police bring down the hammer in jewelry store robbery

On their way to rob a jewelry store in the Easton area, three men were captured on surveillance video stopping at a nearby Lowe's store to buy hammers, Columbus police say. Police said the hammers ...

Published:  Wed, 22 Jan 2020 16:14:00 GMT



Police investigate jewelry store burglary in Overland Park

Police were investigating a jewelry store burglary Thursday morning near 119th Street and Roe Avenue. The burglary was reported at the Tivol store at Hawthorne Plaza and happened sometime before 4 a.m ...

Published:  Thu, 23 Jan 2020 05:10:00 GMT



Video from NC store shows thieves smashed glass, grabbed jewelry, then fled into mall

Police responded to a smash-and-grab robbery in the Triangle Town Center mall Monday morning. The robbery occurred at the mall's Regent Jewelers store at around 10 a.m., police say. Surveillance ...

Published:  Mon, 20 Jan 2020 08:08:00 GMT



Astonishing video shows daring smash-and-grab raid in London jewelry store

LONDON -- A man in London has been sentenced to ten years in jail for his part in a daring a smash-and-grab raid at a jewelry store, with the police sharing dramatic footage of the robbery. The video ...

Published:  Fri, 17 Jan 2020 06:54:00 GMT



Video shows robbers smashing cases at jewelry store

ABC11 reports that video from surveillance cameras at Regents Jewelers at Triangle Town Center in Raleigh, NC shows robbers smashing two cases and grabbing jewelry before fleeing Monday, Jan. 20, 2020 ...

Published:  Mon, 20 Jan 2020 12:32:00 GMT



Longtime North County jewelry store was set to close - until a former employee stepped in

A beloved Atascadero jewelry store that was slated to close after its owners' retirement will instead get a second life. A former employee and her husband will take over K. Jons Diamonds and Gems from ...

Published:  Fri, 24 Jan 2020 13:29:00 GMT



Share Us!   

Home      About Us      Terms & Conditions      Privacy Policy      Contact Us      Disclosure