Best Reviews TopConsumerReviews.com Best Jewelry Stores Best Reviews
Best Reviews
      August 15, 2020

Home  >  Jewelry Stores  >  Helzberg Diamonds vs True Facet

Best

Jewelry Stores

  1. Helzberg Diamonds
  2. Super Jeweler
  3. Jared
  4. Reeds Jewelers
  5. Szul
  6. Jewelry
  7. Kay Jewelers
  8. Jewelry Television
  9. True Facet
  10. Netaya
  11. Diamonds International
  12. Palm Beach Jewelry
  13. Jeulia

Your Information Is Secure
How to Buy Jewelry Online Newsletter

Compare Products

  • Select any 2 companies in our reviews to compare them head-to-head!

Latest Reviews

Auto Loans

Babysitters

Christmas Cards

Credit Counseling

DUI Lawyers

Fruit Clubs

Home Brew Beer Supplies

Homeschool Supplies

Music Publishing

Senior Care

 

Individual Reviews

Blue Nile

Helzberg Diamonds

Super Jeweler

Jared

Reeds Jewelers

Szul

Jewelry

Kay

Jewelry Television

True Facet

Netaya

Diamonds International

Palm Beach Jewelry

Jeulia

 

Related Articles

Diamond Cuts Explained

How Much Should You Spend on a Wedding Ring?

The Different Shapes of Diamonds

What is Diamond Clarity and Why Is It Important?

What You Should Look For in a Jewelry Store

What You Should Look For in Diamond Color

 

Our professional reviewers evaluate products and services independently, but Top Consumer Reviews may earn money when you click on the links on our pages. Learn more.

Better Business Bureau Reliability Seal

Helzberg Diamonds vs True Facet

Best Jewelry Stores

To help you find the Best Jewelry Stores, TopConsumerReviews.com provides you with an in-depth comparison of Helzberg Diamonds and True Facet.

To see ALL of our reviews for the Best Jewelry Stores, please Click Here

What's the best Jewelry Store? Every year, almost 40 million people shop online for jewelry - and with good reason! Why stand in line for over an hour during a peak season like Valentine's Day or Mother's Day, hoping that there might be something she'd like, when you can shop any time of day (or night) and get the world's best selection while sitting in your living room?

Today's best online jewelry stores make it almost unthinkable to shop at a local store. The lack of overhead with online jewelry means that they can bring you prices as much as 50% lower than what you'd find elsewhere. When you add in free shipping, extended return periods, and the same certifications and guarantees you get from a local jeweler, and it's easy to see why it makes sense to buy jewelry from an online store.

Continue reading below reviews

Best Reviews

2020

Jewelry Store Reviews

4.5 stars
Helzberg Diamonds

HELZBERG DIAMONDS

Visit Site

100+ years. That's how long Helzberg Diamonds has been in the jewelry business, with the reputation to match as an accredited, A+ merchant with the Better Business Bureau. As you're probably aware, Helzberg has numerous retail locations throughout the United States - but for the widest selection, you'll want to visit their online storefront rather than heading to the mall.

Broad jewelry selection

That selection is very broad, ranging from traditional engagement and wedding options to earrings, necklaces, bracelets, watches, and much more. Helzberg also carries one of the widest inventories of today's most desired brands, such as watches by Movado and Tissot, EFFY diamonds, and even Disney Fine Jewelry. And, if you're looking for a deal, be sure to check out the Clearance tab at the top of the page.

Narrowing it down

Once you narrow down what type of jewelry you want, you'll be able to quickly narrow down the options according to price, metal, stone shape or type, or any other applicable criteria on the left side of the results. But, if you're the kind of shopper who just wants to get something tried, true, and trending, most categories have a "Top 25" section so that you can see what many other shoppers have liked. Or, look at the average customer rating on the items that catch your eye; because Helzberg is one of the larger jewelry stores in the nation, you'll likely find many more reviews on individual pieces than you might see in a more boutique-level business.

Best Jewelry Stores

Specialize in diamonds

As the name suggests, Helzberg does specialize in diamonds. Choosing an engagement ring can be as simple or as elaborate as you like, from shopping the Top 25 to designing your own one-of-a-kind, heirloom-quality piece. Helzberg has over 600 engagement rings to browse, ranging in price from $500 to $20,000, or click on the Create Your Own link to start by choosing the ideal diamond, gemstone, or setting. Be patient: Helzberg has over 30,000 certified diamonds, thousands of settings, 30 different colored gemstones that can be combined for your one perfect ring.

Discounts

When you sign up for the Helzberg email list, you'll get a coupon code for a savings of $25 off your first purchase of $99.99 or more. For additional savings, keep your eyes open as you browse the site; on the day we shopped, there was a promotional code at the top of the page for a savings of $100 off $399.99; that code alternated with a "buy one, get one free" promotion as well (this last one applied to "select styles only" - no two-for-one engagement rings here!).

Additional discounts are available to anyone who is active duty or retired military, or a registered dependent of an active/retired member of the military. Be sure to call the toll-free number before you make your purchase, and you'll get a code for a 10% discount (but it can't be combined with any other promotion; it's also not valid on loose diamonds or custom gemstone jewelry).

Free shipping - kind of

Helzberg is one of only a few higher-end jewelry stores that doesn't offer free shipping on every order: you'll have to spend at least $149.99 for that perk. Otherwise, expect to spend $9.95 for a delivery from 5-7 business days from the time your order ships. Or, if you happen to have a brick-and-mortar location close enough to drive, you may be able to select the free "Pick Up In-Store" option on some items.

On the other hand, Helzberg's return policy is more generous than many of their competitors': you have 60 days to return and/or exchange your purchase, rather than the standard 30 offered by most stores. This policy is shortened to 30 days for watches, which must be unworn and in like-new condition.

Stress-free shopping

Helzberg Diamonds takes the stress out of shopping for jewelry by giving customers the best possible selection at just the click of a mouse - with hundreds of retail locations for easy returns or questions if you should need it. Their selection, reputation, and pricing make them a top-rated jewelry store. Helzberg earns one of our highest rankings.

Visit Site
2.5 stars
True Facet

TRUE FACET

Visit Site

Considering True Facet for your jewelry purchase? Right from the start, you're going to have an experience unlike any other jewelry store: True Facet is the only merchant in our review that offers pre-owned jewelry (either listed or on consignment), as well as a boutique for brand-new items directly from partner brands. This means that this jewelry store is strictly online; you won't find a showroom or other retail location, as they serve primarily as the broker between you and the individual seller and/or manufacturer.

Authenticity promise

Does the thought of buying used jewelry make you nervous? True Facet sets your mind at ease with an authenticity promise: the sellers send each item to True Facet, whose experts examine it and any accompanying documentation to make sure it's authentic. If you're not satisfied when you get it, you can return it and get a refund.

Of course, because the pre-owned items are coming from individuals, one customer complaint is that this jewelry store's inventory fluctuates. If you see something you love but take a day or two to think it over, it's possible that it'll be gone when you go back to the site. Naturally, this doesn't apply to the boutique jewelry items that are sold directly from the manufacturer.

Free shipping, but watch the returns

When you create a True Facet account or subscribe to their email newsletter, you can get a credit of $50 towards your first purchase of $200+. True Facet also saves you money by offering free FedEx and UPS shipping within the US.

On the downside, this merchant's return policy is very restrictive: you only have 7 business days from the time you received your jewelry, but the good news is that True Facet covers the return shipping costs.

Mixed customer reviews

Does True Facet deliver? It depends on who you ask. If you look at their Google ratings on the website, it would seem that the answer is "yes": lots of 5-star reviews with no comments or complaints. But when you read the negative comments there or on the Better Business Bureau listing - where, disappointingly, True Facet has a less-than-inspiring "C+" grade - you'll find customers who received big-ticket items that proved not to be authentic, who had issues with their shipping process, and who had a hard time getting a satisfactory response from the business.

Growing pains

Perhaps True Facet is experiencing growing pains, only being in business for a few years. In the world of Jewelry Stores, they're just starting out. And, the idea of being able to get a good price on an expensive piece of jewelry by buying from its previous owner has promise. But, True Facet will need to demonstrate some improvements in their process and in their customer service to improve in our rankings.

Visit Site

Continued from above

Of course, not every jewelry store is the same. Some specialize in "fashion" or "costume" jewelry; if you're looking for an inexpensive piece just to add some sparkle to a fun evening, or maybe an imitation item that won't break your heart if it gets lost, this type of jewelry might be perfect. Those stores are less likely to sell luxury, high-priced jewelry with precious metals and gemstones, however - so you may need to select a store that specializes in heirloom-quality craftsmanship and materials.

As you begin your search for the ideal online jewelry store, what should you keep in mind? Here are several criteria that can help you make your decision:

  • Selection. What does the store carry? Is it a limited range of rings, necklaces and earrings, or do they have options for men and children too?
  • Prices. How does the jewelry store measure up to the competition? Do they offer free shipping, pop-up discount offers, or any other promotions?
  • Quality. What do customers say about the jewelry they've purchased? Does it last, or have stones fallen out after a few wears? Are items marked as "diamond" authentic, or are they synthetic stones?
  • Return Policy. If you don't like the necklace, ring, or watch after you've received it, can it be returned? Will you have to pay a restocking fee?
  • Reputation. Are customers generally happy with their experience, both with the jewelry they received and with the customer service department if help was needed? Is the company easy to reach if there's a problem? Does the store have a rating with the BBB?

TopConsumerReviews.com has reviewed and ranked the best jewelry stores available today. Whether you're shopping for an engagement ring, a necklace for your significant other, or just a new bit of sparkle to add to your collection, we hope these reviews will help you find the right piece of jewelry at the right price!

Jewelry store worker shoots 2 robbers inside Florida mall, police say

Pembroke Lakes Mall saw a swarm of police officers after shots rang out Friday afternoon, while a police chopper hovered overhead and at least 10 police cruisers surrounded the area as residents were ...

Published:  Fri, 14 Aug 2020 18:34:29 GMT



Jewelry Store Employee Shoots Two Would Be Robbers Inside Pembroke Lakes Mall Store

Two men, who tried to rob a jewelry store inside the Pembroke Lakes Mall, were hospitalized after an employee pulled out a gun and shot them, according to police.

Published:  Fri, 14 Aug 2020 16:20:00 GMT



Jewelry store employee shoots 2 would-be thieves at South Florida mall, police say

A jewelry store employee in a South Florida mall shot two men who were attempting to rob the store, authorities said Friday.

Published:  Fri, 14 Aug 2020 16:48:00 GMT



Fish Creek henna art, jewelry store opens, thanks to COVID-19 cancellations

Castle Art & Import opened its brick-and-mortar shop after all the festivals and fairs it attended were canceled by the pandemic ...

Published:  Fri, 14 Aug 2020 15:50:00 GMT



"Makes Me Sick:' West Town Jewelry Store Hit by Looters for Second Time

A West Town jewelry store that was hit by looters during unrest earlier this summer was struck yet again when a chaotic scene unfolded in Chicago early Monday morning. Surveillance video from West ...

Published:  Thu, 13 Aug 2020 16:22:00 GMT



2 Robbery Suspects Shot by Jewelry Store Worker in Pembroke Lakes Mall: Pembroke Pines Police

Two suspects who were trying to rob a jewelry store in Pembroke Lakes Mall in Pembroke Pines were shot by a store employee Friday, police said. The shooting happened around 2:15 p.m. at a jewelry shop ...

Published:  Fri, 14 Aug 2020 14:55:00 GMT



Crystal Lake jewelry store burglarized by 3 men

This is a photo from video of the burglary of a Crystal Lake jewelry store early Thursday by three men. Courtesy of Crystal Lake police Crystal Lake police are investigating a burglary that happened ...

Published:  Fri, 14 Aug 2020 10:35:00 GMT



Crystal Lake Police Seek 3 Suspects In Jewelry Store Break-In

The suspects broke into Dalzell Jewelry just before 4 a.m. Thursday, shattered display cases, and left with multiple pieces of jewelry.

Published:  Fri, 14 Aug 2020 11:28:00 GMT



Police: 2 shot while trying to rob store at Florida mall

Two men were shot and wounded Friday afternoon while trying to rob a jewelry store at a Florida mall, authorities said. The shooting occurred at the ...

Published:  Fri, 14 Aug 2020 13:20:17 GMT



Jewelry Store Employee Shoots Two Attempted Robbers At Pembroke Lakes Mall

Police say two men who tried to rob a jewelry store at the Pembroke Lakes Mall were shot by a store employee. Our goal is to create a safe and engaging place for users to connect over interests and ...

Published:  Fri, 14 Aug 2020 14:33:00 GMT



Share Us!   

Home      About Us      Terms & Conditions      Privacy Policy      Contact Us      Disclosure